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Premier Inn Birmingham City Centre (New St Station) Hotel
Ranked #2 of 117 Hotels in Birmingham
Certificate of Excellence
Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Blown away!”
Reviewed 14 April 2014

It is a very long time since I have used a Premier Inn, mostly because there has not been one where I needed to stay. I thought it was just going to be a room to sleep in after the show I had attended, with friends, who also booked a room. Was I wrong or what? First, we had dinner in the attached restaurant, taking advantage of the meal deal, a three course dinner with large drink and breakfast for £22.99! The dinner was superb, as was breakfast. Lots of choice and staff were really friendly and ready to help. The room was lovely and clean, and even though it was an "outside" room, overlooking the main road, I was not bothered by noise. I was so taken with the hotel that I have cancelled a hotel that I always use when visiting friends in another part of the country and have booked the nearest Premier Inn. I am just hoping that I can give as good a review of that one as of this. Would I recommend this hotel, you betcha I would!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amkspa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
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Wirral
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2014

Stayed 1 night. Despite fire alarm going off in the middle of the night--someone smoking in the room--hence sleep quality average--was a good place to stay-- close enough to many things in the city--walking distance to ICC, theatres, library. Just by the station so convenient for arrival.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sunnymeWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ammanford
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

Having the fire alarm sound at 0150am when you have your 87year old mother-in-law with you is not good, down all the stairs to be met by a chap with a large woodent stick proclaiming Premier Inn, grinning from ear to ear is not the best image at this time in the morning. No information as to what was going on and no roll call taken. The good night guarantee went out the window, we have been promised a full refund, so lets wait and see if we get it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen9950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 14 April 2014

Excellent hotel seconds from New St station. Great location for our theatre trip (New Alexandra - short walk) and shopping. The hotel and its rooms were immaculately clean and well maintained. Extremely quiet at night (inside and out) considering its location. Couldn't have found more helpful/friendly staff (they all obviously love their jobs!). We got a great price for the weekend, definitely value for money. And the premier breakfast....don't leave without it! Thank you Premier Inn!!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

I missed my last train home, so the location of this Premier Inn was ideal - so close to Birmingham New Street station.

The Receptionist was nice, and efficient. The room was very clean, and very spacious. It had a huge "wet room" shower and toilet and basin. The bed was big and comfortable, with a choice of pillows. The room had the basics, but done very well.

But the stand-out excellence in service came from Joyce who worked in the breakfast room. There was a good selection of "help-yourself to as much as you like" tasty cooked English breakfast food, as well as cereals, fruits, fruit juices, and bread, muffins, and croissants all of which could be toasted or heated. But it was Joyce who made it pleasurable; she went from person to person, making sure they were OK and knew where everything was, chatting to people who wanted to talk, encouraging me to have the second croissant that I wanted really (and getting it for me), and being kind and gentle with a guy who was hungover from his night before.

Thank you Joyce.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snozboz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 April 2014 via mobile

We wanted a central, reasonably priced hotel for a stay in Brum - and the Premier Inn was perfect. Efficient check in, clean and comfortable room along with friendly staff made it a great choice. We didn't eat there, but there are decent restaurants close by. As it is a stone's throw from the station and the Electric Cinema, it was just what we were after. We would certainly stay there again.

Stayed April 2014, travelled as a couple
Helpful?
Thank Wulfruna42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teddington, United Kingdom
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 April 2014 via mobile

Slightly mechanical check in but efficient
Quiet clean room as one comes to expect now in a Premier Inn.
Very good steak meal - cooked to perfection
Breakfast was amazing. Fantastic personal service from Joyce and Kirsty (?) in particular. Treat restaurant as if it was their own. Could not do enough for all the customers.
Very good quality of food too.
Great location for shopping too!

Stayed April 2014
Helpful?
Thank 15Tina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (New St Station) Hotel

Property: Premier Inn Birmingham City Centre (New St Station) Hotel
Address: Birmingham Exchange Buildings | Stephenson Place, Birmingham B2 4NH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham City Centre (New St Station) Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Road works in place surrounding the hotel, bedrooms are insulated to minimalise noise. Directions: At J6 of the M6, exit onto A38/Corporation St, keep right at the fork, merge onto A38 & continue onto Corporation St. Take a slight right onto Queensway. Keep right on Great Charles St, exit New Street. At roundabout take 1st exit then turn left onto Hill St then left onto Small Brook Queensway. Parking is available at the Town Hall car park B5 4AD (approx 11GBP per 24 hours). ... more   less 
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