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“Handy central location”

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Premier Inn Birmingham City Centre (New St Station) Hotel
Ranked #3 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 29 May 2014

Easy to find and well located for all Brum has to offer nearby and a bit further afield. Newly converted from offices, the rooms are clean and have all the essentials. The Continental breakfast was more than enough and the kind and chatty Joyce made sure that our group was well looked after; she is a gem! My only grumble is the ubiquitous synthetic duvet, even if I understand the ease of maintenance and low cost for Premier Inn.

  • Stayed: May 2014, travelled with friends
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Thank Biba854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 2 June 2014

Hello Biba854,
Thank you for your lovely review, Joyce is one of the stars of breakfast and treats everyone like they’re family. Our location is perfect and we’re really lucky to be located here, unfortunately we’re not allowed to change the type of duvet we have, but I’m glad you enjoyed everything else with the room.
Thank you for staying with us
Jessica

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1,691 - 1,697 of 1,999 reviews

Reviewed 29 May 2014

Well done Premiere Inn on making my friend and I feel so welcome and at home during our stay. Nothing was too much trouble for staff - Milo in the evening and Kirsty, Jess (I think) and Kennedy during breakfast service and beyond - thank you all!

  • Stayed: May 2014, travelled with friends
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Thank emsma2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 2 June 2014

Hello,
Thank you for your review, I will pass your lovely comments onto the team members mentioned, hopefully we will see you again soon,
Thank you for staying with us
Jessica

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Reviewed 29 May 2014

Stopped over as going to a works party - Hotel did everything that I needed! Right in the heart of the City, very clean room, comfortable bed, with a great breakfast in the morning - can fault it apart from the way that the entrance is as you have to go through two sets of double doors and in to a lift to get to the reception area (Didn't find this a very welcoming way to get in to the hotel) Perhaps the lift lobby could be a little "jazzed" up a bit to make it a little more appealing

Room Tip: I was given a room on the 7th floor which gives you very good view across the City
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  • Stayed: May 2014, travelled on business
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Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 2 June 2014

Hello Paul T,
Thank you for your review, Im glad you enjoyed your stay with us and that we had everything you needed to have a good nights sleep, il pass your comments on to the team and we will see what we can do to make our entrance more welcoming for next time
Thank you for staying with us
Jessica

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Reviewed 28 May 2014

Could not fault this hotel at all. Great location right above New Street station. Check-in was quick and receptionist was friendly and helpful.

Room was clean, nicely decorated and light room. The bed was comfortable and the bathroom was clean. Wifi was reasonably priced at £3. There was a good choice at breakfast, no wait and the staff were friendly and helpful.

I really have nothing bad to say!

  • Stayed: May 2014, travelled on business
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Thank ayrshire_lass85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 2 June 2014

Hello ayrshire_lass85,
Thank you for your gleaming review, we’re pleased you enjoyed your stay and recommending us so highly, I’ll pass on your kind words about the room onto our housekeeping team who work very hard to keep the rooms so clean and welcoming.
Hopefully we will see you again soon
Jessica

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Reviewed 28 May 2014

The 2 girls at reception were very welcoming. My room was excellent in terms of cleanliness, comfort of bed, silence and convenience to the station and shops. Breakfast very good with friendly service.



  • Stayed: May 2014, travelled solo
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 1 June 2014

Hello James B,
Thank you for your lovely review, we're very lucky to be in such a good location and I will pass your kind words onto our whole team, Im glad you enjoyed your stay.
Thank you for staying with us
Jessica

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Reviewed 27 May 2014

Stayed for the Bank Holiday weekend and Birmingham Pride. Attentive and welcoming staff, dealt with all requests. Comfortable room, decided to spend most of the Sunday in the room, with peace and quiet. Substantial breakfast, would have gone for the meal deal with Dinner and a drink, maybe next time. Would definitely stay again.

  • Stayed: May 2014, travelled as a couple
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1  Thank gogobillyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 1 June 2014

Hello gogobillyboy,
Thank you for your review, I would definately reccomend the meal deal for next time you stay with us its excellent value, thankyou for your lovely comments about our team I will pass them on to the team, im glad you enjoyed your stay with us.
See you again soon
Jessica

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Reviewed 27 May 2014

The entry is just outside New St station by the McDonalds and it's location is hardly salubrious with drunks beggars and street dwellers in close proximity.
If you can live with that then the location is convenient enough for the stations (New St and Moor St) and the Bullring shops and restaurants.
The bed on this occasion was a little hard but our stay was ok and the staff were all very nice. We didn't chance the restaurant as previous experience is that it's ALWAYS a let down.
Access is by lift from the ground floor with floor access by key card only.

Room Tip: Rooms on all floors ending with 09-12 are by the lifts so avoid if you're a light sleeper.
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  • Stayed: May 2014, travelled with family
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Thank PancakeRoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamNS, Receptionist at Premier Inn Birmingham City Centre (New St Station) Hotel, responded to this reviewResponded 1 June 2014

Hello PancakeRoll,
Thank you for your review, as you said we are perfectly located for moor street and new street train stations. We're currently seeing what we can do to move the homeless people from outside out building, hopefully soon that will not be an issue. I cant reccomend our restaurant enough and with the meal deal its excellent value and worth a try. Like you said access is by the lift or stairs and you can only get up to reception without a room key this is one of our biggest security measures because we are placed right in the city centre.
Thank you for staying with us
Jessica

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Additional Information about Premier Inn Birmingham City Centre (New St Station) Hotel

Address: Birmingham Exchange Buildings | Stephenson Place, Birmingham B2 4NH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 118 Hotels in Birmingham
Price Range: £46 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham City Centre (New St Station) Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Road works in place surrounding the hotel, bedrooms are insulated to minimalise noise. Directions: At J6 of the M6, exit onto A38/Corporation St, keep right at the fork, merge onto A38 & continue onto Corporation St. Take a slight right onto Queensway. Keep right on Great Charles St, exit New Street. At roundabout take 1st exit then turn left onto Hill St then left onto Small Brook Queensway. Parking is available at the Town Hall car park B5 4AD (approx 11GBP per 24 hours). ... more   less 
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