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“Basic...and that includes service from staff....almost better off in a hostel”

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Campanile Hotel Restaurant
Ranked #1,471 of 2,291 Restaurants in Birmingham
Cuisines: French
Restaurant details
Reviewed 15 March 2014

First thing to hit me when entering my (small!) double room was the horrid smell of wet festering towls. Thankfully the towels smelt fresh but the smell remained over 3 days we stayed, even with the window left the open. Bath tiny!Shower head height too low...at 5'7" I had to duck under to get my hair wet. Hose and taps leaked. No where designed to hang towels (we used the doorless wardrobe rail and shower curtain rail) and extractor fan stopped working.

Rooms poorly lit, we had to put on all 3 lights and a lamp so we weren't sitting in dark. Bed comfy, sheet stained with ink(?) or other similar coloured stain. A friend in another room had a light that was sparking. When he notified staff they asked if he wanted to change rooms. He told them it was a safety hazard and it didn't matter where he was in the hotel if he burnt to death because the problem wasn't being sorted. We didn't have problems with the TV as mentioned by another reviewer.Room includes bottle opener and tiny (not very powerful) hairdryer both fixed to the wardrobe.

We ordered drinks, guy took payment and disappeared leaving us at the bar. After 10-15 mins we asked another bar tender who served us. 'Restaurant' smelt of burnt meat and was full of smoke on arrival.Took over an hour for a friends food to arrive....over 20 people ordered for before him and ate theirs before his arrived. The order wasn't correct/complete so had to be sent back. They ended up giving him his meal free along with a drink and a side order. Understaffed and staff appeared not to be trained. Breakfast was very good in comparison to everything else, good quality and selection and there was never a shortage of anything.

Good points: free WiFi and parking. Location made it easy to walk to Futsal for sports events.Reasonably clean.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Nimbullina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 - 40 of 42 reviews

Reviewed 1 December 2013 via mobile

Check-in is advertised as 2pm. We arrived at 2.30pm to be told our rooms weren't quite ready but it would not be long. We eventually got into our room at 4.20pm... we got a round of drinks for our trouble, but this still delayed us and made us late for the plans we had made.

Rooms seemed to only have one plug socket, near the front door - not useful for people that want to charge their phones overnight by the bed!

The shower rail seems to be designed to only allow especially short people to shower comfortably.

TV seemed to only allow you to watch one channel...

Plus points - free wifi and parking, handy location not too far from city centre, breakfast wasn't bad though a bit pricey.

Thank silverfox83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013 via mobile

Once again poor range of food for lunch, the vegetables were disguised in fried spring rolls- mc Donald's are healthier!

    • Food
Thank Humbugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Not sure what the remit was but for Drs and nurses attending a diabetes course the food was appalling. It hadn't seen a piece of vegetation at all, content was all carbohydrate and protein and a high proportion was fried, very disappointing.

Thank Humbugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017
Google Translation

Thank erik d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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