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“New hotel in developing surroundings”

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Premier Inn Birmingham South (Longbridge Station) Hotel
Ranked #13 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 27 May 2014

A very new hotel in a new development on the old Longbridge car factory site. As well as the hotel there is an attached Beefeater, Hungry Horse, a coffee shop and a huge Sainsbury's with M&S to come. Hotel was very clean and new as you would expect. Staff were very attentive and helpful. Our only real gripe was the daily removal of extra towels which left just one hand and bath between us and the car parking. The charge of GBP3 per 24 hours with multiple in/outs was fine but the high tech video tracking/scanning system takes a bit of getting used to. No problem if there for only one night, though.

Room Tip: This place is very, very quiet so no obvious special room choice.
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  • Stayed: May 2014, travelled as a couple
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Thank DaveJ1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 26 July 2014

Thankyou for writing us such a lovely review, we are very pleased that you enjoyed your stay. I'm sorry to hear that you had issue with the towels, if you notify a member of staff at reception then they could have arranged for more towels to be added during the day.
Also we know that the car parking system is quite complicated to get used to at first, however if you do chose to stay with us again in the future, a member of staff would always be more than willing to come out and assist.
Thankyou from all the staff at Premier inn Longbridge, we look forward to welcoming you back sometime in the future.
Michaela- Receptionist

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448 - 454 of 491 reviews

Reviewed 20 May 2014

Stayed here for work, it is a new, fresh clean hotel.
Check in was quick and easy, the staff on reception are always eager to help.
Plenty of discounted parking available , best premier inn in this area

Room Tip: All rooms are fine no excess noise
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  • Stayed: May 2014, travelled on business
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1  Thank Gav J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 26 July 2014

Thankyou kindly for taking time out of your day to write us a review, we're all thrilled here at Premier inn Longbridge that you enjoyed your stay, and we hope to be welcoming you back some time in the future.
Michaela- Receptionist.

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Reviewed 19 May 2014

stopped for just a night to attend a wedding reception. Convenient location with local train station. Room was spotlessly clean . Very peaceful hotel. No excessive outside noise. Beefeater on site and hungry horse at the back of the hotel. Discounted parking rates too- £3 for the night. Would stop again.

  • Stayed: May 2014, travelled as a couple
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1  Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 25 July 2014

Thankyou for your review made on the 19th May 2014,
We're pleased that you would stay with us again in the future as we look forward to seeing you again soon.
Thanks again from everyone here at premier inn Longbridge, Michaela - Receptionist

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Reviewed 16 May 2014

It is exactly as other reviewers say it is. Premier Inn Longbridge is a great budget hotel to stay at. It's fairly new so the rooms are in top shape. Staff are friendly and eager to help. Check-in and check-out was quick and easy. Check-out was so fast, I can't quite remember if there was one. I think we just informed the staff at the reception desk and that was it. I will stay here again if I get the chance.

  • Stayed: May 2014, travelled as a couple
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1  Thank Spillhate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 25 July 2014

Thankyou for your review made on the 16th May 2014,
So glad that you will stay here again in the future if you get the chance, as we would be more than delighted to accomodate such complimenting guests.
If you could think of any areas of your visit that could be have been improved we are more than happy to take advice, as we are all about making the guests feel brilliant.
Thankyou, Michaela- Front of house reception.

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Reviewed 12 May 2014

Hotel room lovely and clean, bed really comfy. Staff on arrival were extremely helpful sorted the car park ticket for us and ordered a taxi for us. Breakfast was fab everything you could think of there and the staff were very very good.

  • Stayed: May 2014, travelled with family
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Thank Una O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 25 July 2014

Thankyou for your review on the 12th May 2014,
Your comments were lovely we very much appreciate your kindness, we hope that you will choose to stay with us in the future as we look forward to seeing you again.
Any friendly advice on our service of how it could be imporoved would be amazing, thankyou
Michaela, Front of house Receptionist.

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Reviewed 12 May 2014

Stayed at the closest hotel to Cadbury World and enjoyed a great stay. We booked ahead and were lucky to get a room for just £31. The staff were great with nothing too much trouble for them. From a friendly welcome to providing some speciality teas for my wife on request all staff we came across were really very good, but at breakfast we were extremely fortunate to be served by Jo who was amazing. Friendly and attentive she chatted to the kids and was just so helpful it really was a pleasure to be served by her. I'm disabled and several times when I was going to get something she stepped in and did it for us with a smile on her face. The breakfast was really good and great value as I've always found Premier Inn's. For a grand total of £50 including room, car parking and eat all you want breakfast for 4 it was unbeatable value. If I was to be ultra picky the car park not being on site was a negative but it was only 50 yards away and cost us £3 for our whole stay so nothing extortionate.

  • Stayed: May 2014, travelled with family
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Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 25 July 2014

Thankyou for your review made on the 12th May 2014,
We're Thrilled to hear that you enjoyed your stay, and got to experience the amazing cadbury world, I hope you ate loads of chocolate and will be visiting us in the future as we look forward to seeing you soon.
Thankyou, Michaela- Receptionist

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Reviewed 9 May 2014

Can not fault the hotel, really lovely but was told £3 parking fee and it ended up costing me £10 as the parking machine was out of order (but no sign on it) did not accept coins therefore gave me no change. Premier inn would not refund me nor the parking office!! Still waiting for this to be sorted out... USE FAR END MACHINE...

  • Stayed: April 2014
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2  Thank Brownie19052004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela R, Manager at Premier Inn Birmingham South (Longbridge Station) Hotel, responded to this reviewResponded 25 July 2014

Thankyou for your review on the 9th May 2014, I'm so sorry to hear about your ordeal with the car park, unfortunately we don't own it as you are well aware, and we do come in to conflicts with them. All i can do unfortunately is apologise for the bad experience. We hope that in the future you do decide to give us a second chance, so we can change your perspective on us and make your guest stay brilliant.
Any advice on how we could have made it a better experience for you would be fabulous, thankyou.
Michaela, Front of house receptionist.

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Additional Information about Premier Inn Birmingham South (Longbridge Station) Hotel

Address: 1 High Street | Longbridge, Birmingham B31 2UQ, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 118 Hotels in Birmingham
Price Range: £45 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham South (Longbridge Station) Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Built as part of Europe's biggest regeneration project, Premier Inn Birmingham South (Longbridge Station) is based in the city's financial district. With the train station directly opposite, you're within easy reach of some great tourist attractions, as well as handy transport links by rail and road. For the chocoholics among you, treat yourself to Cadbury World in Bournville. Get face-to-face with sharks at the Sealife Centre. Pick up some German delicacies during the festive months at the Frankfurt Christmas Market. Or take off to the fairway Lickey Hills Golf. However you spend your day, you'll find everything you need to relax and recharge in our spacious rooms and tasty restaurant. Directions: Exit M5, J4 and take the exit for A38 towards Birmingham. Continue for 3 miles passing Morrisons and McDonald's until reaching a roundabout - take 1st exit towards A38 (B'ham). Turn right at the first set of traffic lights signposted Longbridge train station. Take first right at Sainsburys approaching Longbridge town and the hotel is on the right. The car park is located next to the college and is signposted. Car park Sat Nav postcode - B31 2TW ... more   less 
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