We were looking forward to staying in this Premier Inn as it indicated it was fairly new on the website. What a disappointment !! We stayed with our 11 year old son on 19th August in a family room. The first problem is that one of our pillows was covered in blood stains. On returning this to reception the girl's attitude was one of why were we complaining - it was only a few stains. At least the young man on reception was sympathetic and changed the pillow for us. The toilet seat was loose so you had to be very careful when you sat on it and when getting in the shower in the morning there were hairs over the bath and tiles where someone with long hair had washed their hair. It clearly had not been cleaned properly. The pillows had practically no filling in them and when we mentioned this to reception they informed us they were waiting for new pillows to arrive. The only up side is that they did refund the money for our stay but I would not recommend anyone choose this Premier Inn to stay in. Although it is less than a year old the cleanliness is not the usual standard of Premier Inns.
- Official Description (provided by the hotel):
- Built as part of Europe's biggest regeneration project, Premier Inn Birmingham South (Longbridge Station) is based in the city's financial district. With the train station directly opposite, you're within easy reach of some great tourist attractions, as well as handy transport links by rail and road. For the chocoholics among you, treat yourself to Cadbury World in Bournville. Get face-to-face with sharks at the Sealife Centre. Pick up some German delicacies during the festive months at the Frankfurt Christmas Market. Or take off to the fairway Lickey Hills Golf. However you spend your day, you'll find everything you need to relax and recharge in our spacious rooms and tasty restaurant. Directions: Exit M5, J4 and take the exit for A38 towards Birmingham. Continue for 3 miles passing Morrisons and McDonald's until reaching a roundabout - take 1st exit towards A38 (B'ham). Turn right at the first set of traffic lights signposted Longbridge train station. Take first right at Sainsburys approaching Longbridge town and the hotel is on the right. The car park is located next to the college and is signposted. Car park Sat Nav postcode - B31 2TW ... more less