The hotel is in a fantastic location - very close to the shopping centres and train centre! Rooms are good, although for the price would perhaps expect a better bathroom (very small, shower screen of little use and so more like a wet room).
Do not eat in the hotel restaurant - its supposed to be an award winning restaurant but you would get better service in macdonalds!! The staff speak hardly any english which makes it difficult to ask what a dish consists of. We had to ask to place a drinks order - nobody asked us if we would like one! When the food arrived, it was stone cold. There was no-one around to complain to and so we decided to just get on with it and leave instead. We paid £40 for a cold meal and as we were leaving were accused of not paying the bill by a very rude waiter! We were disgusted (especially as they had included a tip into the bill!).
We complained at reception and got some arrogant receptionist who clearly thought he was a manager (doubtful as he had no badge and little customer skills). He told us we should have complained about the meal at the time and that it was the guys job to make sure we didnt leave without paying!
Absolutely disgusting behaviour for such a well known brand - would never stay there again!
- Official Description (provided by the hotel):
- The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. Designed by Matteo Thun, the 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. The on-site dining option for guests is the award-winning Filini Italian restaurant. To sip a cocktail or enjoy a beer, step into one of the 2 hotel bars, and keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more less
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- Also Known As:
- Radisson Blu Hotel, Birmingham Hotel Birmingham
- Radisson Birmingham
- Birmingham Radisson
- Radisson Sas Birmingham