The whole experience was miserable from start to finish. I booked 3 rooms for my sons wedding we were staying together for the eve before he married to have a bit of pampering and a happy memory! asked for linking rooms several times over several weeks, visited 3 days before stay at hotel to request linking rooms again and early book in told we cant have linking rooms, cant book in early to prepare wedding clothes can be next to each other if change from twin to double rooms only to find one room on book in was on floor below. Went for nightcap with wedding guest in hotel, told closed even though till open and guests drinking in lounge. complained and asked for manager who said he was bar staff untill pushed and then admitted to be duty manager! said short staffed. On the wedding night my nephew who was sharing my room arrived at hotel before me asked to wait in lounge was refused as i had room key had to drive back to sheffield as was too worried hanging around in street 100% DISSATISFACTION GUARANTEED, SURLEY STAFF AND MEMORIES I WISH I COULD FORGET! WOULD RATHER GO TO TRAVEL LODGE. OH YES AND £50 DEPOSIT FOR EACH ROOM IN CASE WE DAMAGED IT! I PAID MORE THINKING THEY WERE A BIT MORE UP MARKED SEEMS I WAS WRONG. NEEDLESS TO SAY WE WERE PAMPERED AT ANOTHER VENUE. NO CUSTOMER SERVICE WHATSOEVER.
- Official Description (provided by the hotel):
- The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. Designed by Matteo Thun, the 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. The on-site dining option for guests is the award-winning Filini Italian restaurant. To sip a cocktail or enjoy a beer, step into one of the 2 hotel bars, and keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more less
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- Also Known As:
- Radisson Blu Hotel, Birmingham Hotel Birmingham
- Radisson Birmingham
- Birmingham Radisson
- Radisson Sas Birmingham