Stayed here for 3 nights and wish I hadn't
We were refused breakfast and made to look like criminals in front of a full restaurant. Apparently a clerical error but by the time it was rectified it was too embarrassing to sit down and eat. Staff weren't bothered , I think they were just happy they didnt have our plates to wash up.
We returned to the room at 5 pm and the room had not even been serviced, appalling I think
We had to ring for fresh towels and toiletries.
Still waiting for the apology
I have stayed here many times and only because I am a club Carlson member. NEVERAGAIN
Mistakes happen I can appreciate but the staff just don't care, maybe because they don't speak english
There are so many new and exciting places to stay in Birmingham . I am happy to lose points as I will never stay here again an absolute rip off! Shame on you all
- Official Description (provided by the hotel):
- The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. The 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. Experience the unique twist on the classic British Brasserie in on-site Collage restaurant. From sumptuous steaks and smoked haddock kedgeree to a classic British cheeseboard, enter the world of Collage where the theatre of service and unforgettable dishes are the order of the day. Enjoy a cocktail or beer at our Lobby bar or the Collage bar. Keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more less
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- Also Known As:
- Radisson Blu Hotel, Birmingham Hotel Birmingham
- Radisson Birmingham
- Birmingham Radisson
- Radisson Sas Birmingham