I have stayed in loads of hotels up & down the country with a good few 5* & the customer service here was well up there.
We arrived really tired & staff carried our cases in from the car and helped us with parking, we were running late to the theatre so staff phoned the Hippodrome for us to explain.
We came back after 12 & the concierge helped us in the lift & offered to take them to the room but we declined as we were fine. The rooms were stunning we had connecting rooms with beautiful views & top spec bathroom. Lots of amenities were provided, trouser press, iron, hair dryer, mini bar.
Every member of staff I saw from the maid to the maintenance man made an effort to say hello & ask if I was enjoying my stay which I haven't come across in many hotels!
I would love to stay here again it was a great experience & a good price for what you get!
- Official Description (provided by the hotel):
- The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. The 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. Experience the unique twist on the classic British Brasserie in on-site Collage restaurant. From sumptuous steaks and smoked haddock kedgeree to a classic British cheeseboard, enter the world of Collage where the theatre of service and unforgettable dishes are the order of the day. Enjoy a cocktail or beer at our Lobby bar or the Collage bar. Keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more less
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- Also Known As:
- Radisson Blu Hotel, Birmingham Hotel Birmingham
- Radisson Birmingham
- Birmingham Radisson
- Radisson Sas Birmingham