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“Two dreadful night's sleep”

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Radisson Blu Hotel, Birmingham
Ranked #74 of 118 Hotels in Birmingham
suffolk
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Two dreadful night's sleep”
2 of 5 bubbles Reviewed 16 October 2013

My room is one of the disabled rooms in the back of the hotel, the carpet has some stains but otherwise the room is very comfortable, good lighting, decent desk for working (this is a business trip) and breakfast is good BUT there is a huge generator plant with a compressor and fan system at the back of the hotel which makes so much noise it prevents sleep - was moved up 8 floors to complete the second night but to exactly the same position within the floor so it did not really help - I will not be coming back to this hotel - tried it on a colleague's recommendation- will go back to my preferred option which has a more accessible car park and no noise issues

Room Tip: Do not take an even number at the back of the hotel if you have a choice
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruthcj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 22 October 2013
Thank you for your review of our hotel - very sorry to read that you didn't get a good night sleep and disappointed to hear that you wouldn't choose to stay with us again as a result of this.

We have a range of rooms available to suit all guest needs, please contact me as I would appreciate the opportunity to allocate a different room during your next stay which I'm certain you will be satisfied with - 0121 654 6000.

I hope to hear from you soon.

Warm regards,

Russell Markou
Director of Operations
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2,182 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (467)
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English first
Bournemouth, United Kingdom
Level Contributor
119 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Stayed at this hotel as I was attending a work conference in Birmingham. The hotel was easily accessible from Birmingham New Street station. Check in was quick and hotel staff were polite.

The hotel is housed in a 39 storey glass skyscraper. You get a great view of the city from your room window. Some of the windows were decorated with blue "zebra stripes". I stayed in a standard double room on the 9th floor, which was large, clean and modern. There is very little interior hotel noise as it is well sound proofed. You therefore won't be disturbed by the sound of the nearby lifts or other guests, and can get a good nights sleep.

When I first accessed my room it took me a while to work out how to get the lights to turn on- just needed to put my key card into a wall slot.

Lots of coffee and tea packets and little milk cartons were available with a kettle. Shampoo, conditioner, soap, body lotion and a shower cap were supplied in the bathroom. An iron, hair dryer, pen and note pad were also provided.

Breakfast was standard English. This was a good hotel. Wouldn't mind staying here again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Selina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 22 October 2013
Thank you for your review of our hotel.

Very pleased to read that we lived up to your expectations and even more pleased to read that you would like to stay with us again - We would be delighted to have you!

Until then....enjoy the rest of your week.

Warm regards,

Russell Markou
Director of Operations
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Southampton, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

A great hotel that we were lucky enough to book using converted Amex Points. We stayed on the 15th floor and had a great view of some of the quirky buildings in Birmingham.

Fantastic location that is 5/10 minutes walk from the train station and 10 minutes walk to town.

We were disappointed that the Spa is more for treatments (with no pool or steam rooms, etc) but that was down to our own assumptions of what would be on offer.

The room was a little tatty round the corners but nothing that detracted from the stay (although the mixer shower was useless!).

The bar was very somber and we decided not to use it very much. A poorly lit arty space with odd music (I must be getting old - very trendy I'm sure!).

The best part of the stay was the breakfast that was probably the best hotel buffet breakfast I have ever had!

If you are looking for a hotel to explore Birmingham from (especially if you arrive by rail), you probably couldn't do better than this.

The 5AM fire alarm on the Sunday was not a welcome event - especially walking down from the 15th floor - but these things happen!

Room Tip: The higher the floor the better the view!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 22 October 2013
Thank you for your review of our hotel.

We were pleased to read that you enjoyed your stay and you appreciated the great views of our City, maybe next time stay on the 18th floor for the ultimate view!

We are extemely proud of our breakfast buffet offering and we were delighted that you enjoyed it, thank you for rating it so highly.

Thank you for your understanding regarding the fire alarm, fortunately this is not a regular occurrence and we appreciate your co-operation.

We hope you choose to stay with us again the next time you visit Birmingham.

Warm regards,

Russell Markou
Director of Operations
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Tamworth, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

Stayed here while attending a charity ball in the area, we had a lovely room, very large and at the end of the hall so quiet. The room was clean, well equipped and had a very comfy bed. Only ate breakfast here but it was very nice, plenty of choice. Would stay again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank houtingdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 22 October 2013
Thank you for your review of our hotel following your recent stay.

Very happy to see you enjoyed all aspects of your experience with us and trust this means we will be seeing more of you when your travels bring you to Birmingham in future.

Warm regards,

Russell Markou
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

The hotel was lovely and we had a great view from the hotel room. The staff were very friendly and it didn't cost alot for the weekend. I would highly recommend this hotel to anyone. We didn;t same the restaurant food as we had another restaurant already booked.

Stayed November 2012, travelled with friends
Helpful?
Thank Kieran257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 22 October 2013
Many thanks for your review of our hotel following your recent stay.

We were really pleased to read that you had a pleasant experience and hope that next time you stay you get the opportunity to dine in our Filini restaurant.

We look forward to welcoming you back to us very soon!

Warm regards,

Russell Markou
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
138 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 10 October 2013

Stayed here for two nights for business trip (event held in same hotel). Check in efficient. Room was okay (showing wear and tear). Best part of old dark bathroom was the heated floors! Good amenities in the room (terrific selection of teas, hot choc and coffee), lots of hanging space and lighting options. Room service quick, very well priced but average quality. Terrific location : 5 min wlk from New Street train station, 5min walk to Bull street shopping center, various convenience shops nearby. Seminar facilities very professional. Breakfast buffet had a good selection of hot and cold food. Overall a satisfactory stay for business trip.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank introvertedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 12 October 2013
Many thanks for your review of our hotel.

Delightful to read your feedback and very pleasing to see you enjoyed all aspects of your stay - the Meeting & Events team were particularly happy to read your comments about their professionalism during your business meeting with us.

We look forward to welcoming you back to us very soon.

Warm regards,

Russell Markou
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
129 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 8 October 2013 via mobile

This hotel is a great location very close to New Street station, the Bull Ring and city centre bars and restaurants. Situated on Holloway Circus it is close to traffic but in the room I was in this wasn't a problem.
A very tall building you could certainly get high enough not to notice traffic noise. I can't comment on parking as I arrived by train only a hundred yard walk away.

The reception is well appointed and plush in a modern style with two reception desks. I checked in around 5pm and was efficient and friendly. My room was fairly typical of a modern chain hotel but more up market furnishings than a Premier Lodge or Travelodge. I read of rooms with wall to ceiling windows and great views but I had a small window looking at a brick wall about six feet away.
This was no problem for me and I'm sure I could have asked for a different room if I'd wanted.

The bar is directly off the reception in the same wood, glass and marble style with very low light levels, quite dark actually. Three unmarked beer taps means you have to ask what's available and two were big brand lager.

Unusually I had breakfast and was glad I did. A buffet breakfast with the usual cereals, pastries and fruit and juices along with cold meats and cheese for continental style plus a large range of cooked items.
The bacon was well cooked, there was a choice of pork and beef sausages which seemed to be sourced from a proper butcher along with hash browns beans etc.
I'm a fan of scrambled eggs and was disappointed to see a dish of rubbery looking eggs sitting only to be pleasantly surprised as a chef whisked them away and replaced them with freshly cooked, just set scrambled eggs to t top notch standard. Best breakfast in a major hotel yet.

Cost was £83 bed and breakfast which is higher than I'm used to paying but if you can get a better rate this hotel is well worth trying.

The location just squeezes this into a very good for me, if I could award three and a half stars this would be more accurate.

Stayed September 2013, travelled on business
Helpful?
Thank Daveydites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell M, Director of Operations at Radisson Blu Hotel, Birmingham, responded to this review, 12 October 2013
Many thanks for your review of our hotel further to your recent stay.

Overall I'm very pleased that we provided you with a pleasant experience and that you really enjoyed your breakfast - our chef puts a lot of time and effort into providing a great breakfast for our guests, something he is very proud of, he was very pleased to read your review so thank you once again.

We have a very small number of rooms that overlook the adjacent building, but you are correct we would have moved you if other rooms were available.

We hope that you return to us soon but next time on check-in please don't hesitate to request a room with a view and the team will be delighted to assist you - the views are worth it I assure you.

Warm regards,

Russell Markou
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Birmingham

Property: Radisson Blu Hotel, Birmingham
Address: 12 Holloway Circus Queensway | Queensway, Birmingham B1 1BT, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, Birmingham 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. Designed by Matteo Thun, the 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. The on-site dining option for guests is the award-winning Filini Italian restaurant. To sip a cocktail or enjoy a beer, step into one of the 2 hotel bars, and keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more   less 
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Also Known As:
Radisson Blu Hotel, Birmingham Hotel Birmingham
Radisson Birmingham
Birmingham Radisson
Radisson Sas Birmingham

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