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“Friendly Staff”

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Premier Inn Birmingham Nec/Airport Hotel
Ranked #29 of 118 Hotels in Birmingham
Reviewed 18 December 2012

Stayed at this Preimer Inn with a group of eight people. Clean rooms with friendly service when we went to eat and drink etc. The hotel was quiet; we left our dogs in the car overnight quite happily because the car park seemed quite secure. We had Breakfast, which was excellent value and good selection of foods. We were time limited, so the speedy friendly service was appreciated!
Just one fault, towels were enough for one but not two people! We will certainly be using this chain
in the future!

  • Stayed: December 2012, travelled with friends
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Thank lizmillsMalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 18 December 2012

Dear Guest,

Thank you so much for taking the time to post your wonderful review.

Everyone here at Premier Inn NEC are really happy that you enjoyed your stay and found our rooms clean, our service friendly and our brekfast to be of excellent value.

We certainly look forward to seeing you in the future.

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1,724 - 1,730 of 2,136 reviews

Reviewed 12 December 2012

Stayed at The Premier Inn prior to a 2 week late break, flying out of Birmingham airport. Room was the quality that you expect from Premier Inn - simple, functional, clean and always surprisingly comfortable. We had an early start the following day so we weren't looking for ultimate luxury, just somewhere to crash the night before our flight. The restaurant was very busy, would recommend that you book evening meal if you are planning on eating as we had to wait some time for a table. Food is of a good standard, nothing fantastic, but good pub-grub that does the job and doesn't break the bank.

Bed was very comfortable and the room was spotless - just what we needed.

Check in very effective - use the auto check-in saves loads of time !

Overall the Premier Inn offers great value for money and parking can be included if you are using as a stop over prior or after holiday - far better than using airport parking !

Room Tip: good night g'tee means that all rooms are good.
See more room tips
  • Stayed: November 2012, travelled as a couple
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Thank Kath B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

Thank you for sharing your experience with other travellers, I am pleased to read that all aspects of your stay were satisfactory. We were delighted to have you with us and we look forward to welcoming you back to the Premier Inn NEC in the future.

Kind regards,

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Reviewed 11 December 2012

I stayed here with my mother to attend food show at NEC. Because of unexpected work commitments I was going to have to leave after one night, but my mother stayed on. This was obviously complicated to sort out on checking in and I had expected to have to pay for the extra night at such short notice, but Sunny on reception spent ages ensuring that I didn't have to! The software obviously isn't set up for this, so she did a fantastic job. The food was the usual Premier Inn menu, but served quickly and well, despite the hotel being fully booked. Again, at breakfast, it was busy but well organised and no queues. Rooms spotless as usual. Best Premier Inn so far.

  • Stayed: December 2012, travelled with family
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Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

Thank you for your great review!

We are so happy to hear that you received excellent staff service whilst staying with us.
Breakfast unfortunately can be very busy on some occasions, however we are working through a plan to relieve queues during busier periods.

We look forward to seeing you again soon.

Kind regards,



Kind regards

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Reviewed 11 December 2012

For anyone looking for a budget hotel but with the cleanliness and superior staff and facilities offered by major hotel chains ...... this is for you!

Whether you need the airport, NEC or LG Arena do not hesittate. We took a taxi to LG which cost £5 and was arranged by reception, but only takes 20mins to walk.

Really cannot fault this hotel ... staff were superb. i think it must be quite new as it was immaculate. Housekeeping also superb! ENJOY!

  • Stayed: December 2012, travelled with family
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Thank Pauline_pilates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

I am so pleased to hear that you have had an enjoyable stay with us here at the Premier Inn NEC and that our location was particularly to your liking.

It is fantastic to get such wonderful feedback, I will be sure to share your comments with the rest of our team.

We hope to welcome you back again soon.

Kind regards,

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Reviewed 11 December 2012

First time in a premier Inn ( always used Travelodges before ) we had spent a long day at the Clothes Show, tired and shopped out we easily found the Premier Inn, plenty of parking, nice friendly staff to greet you, room was lovely after a nice cuppa we made our way to the restaurant which was quite busy, ordered a pizza which arrived within 20 mins so no complaints, had a good nights sleep chose a premier breakfast which was lovely lots of choice and the cooked breakfast was lovely and hot, would definately recommend to all much nicer than the travelodge pre packed stuff for only a few pounds more, if you are visiting the NEC this hotel is a must
will definately stay again.

  • Stayed: December 2012, travelled with family
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Thank mumbea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

Thank you very much for taking the time to post your review.

I am delighted to see that you had such a great stay and that the team delivered such great service and customer care that encouraged you to want to come and stay with us again.

We hope to welcome you back to us again very soon.

Kind regards,

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Reviewed 10 December 2012

Enjoyed our stay excellent location our first time attending Clothes show the following day, had a lovely meal,felt we had a relaxing rested nights sleep. Enjoyed our breakfast so much choice and plenty of staff putting out more food,and service very good. Parking very good, walked to courtesy bus to take you to Birmingham NEC for our venue The Clothes show and had a wonderful time will return again.

  • Stayed: December 2012
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1  Thank jwhitt61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

Thank you for your review.

I am so pleased that all aspects of your stay were excellent and that you enjoyed the facilities and the convenience of our close proximity to the NEC.

I will be delighted to share your positive comments with the rest of our team.

Kind regards,

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Reviewed 9 December 2012

My sister and I stayed here for one night on the 6th December before going to the Clothes Show on the 7th in the NEC. The room was a lovely size, it was clean and warm, absolutely perfect for the both of us.
The receptionist was very helpful in telling us the easiest (and cheapest) way to get into Birmingham to visit the Bullring. £5 for a taxi that takes you from the hotel to right outside the station doors, then around £5 for a ticket to get into Birmingham New Street Station (which is right opposite the Bullring shopping centre and is about a 10 minute train ride from the hotel)
Paid £5 the following morning for a continental breakfast which was delicious, a variety of cereals, pastries, fruit, yogurts and crumpets to choose from.
All in all very good value and definitely somewhere I would stay again.
Thank you to all the staff at the Premier Inn for making it a really lovely stay.

  • Stayed: December 2012, travelled with family
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Thank Ivesypair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marrissa T, Manager at Premier Inn Birmingham Nec/Airport Hotel, responded to this reviewResponded 13 December 2012

Dear Guest,

Thank you for taking the time to write a review on our hotel.

The team were all thrilled that you enjoyed your time with us and that you felt cared for when you were here.

We look forward to having you with us in the future and providing you with our standard first class service to which you are accustomed.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Nec/Airport Hotel

Address: Bickenhill Parkway | National Exhibition Centre, Birmingham B40 1QA, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#17 Family Hotel in Birmingham
#40 Romantic Hotel in Birmingham
Price Range: £43 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Nec/Airport Hotel 3*
Number of rooms: 247
Official Description (provided by the hotel):
Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Birmingham Nec/Airport Hotel Birmingham

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