Have stayed here a few times previously and all of the them were pretty good. There's generally reasonable value for money given that when I come here the NEC exhibitions are at full steam. Is it right they should charge highest when there's a good chance of full occupancy anyway? I guess it's a commercial decision and the alternatives locally aren't all that much better anyway.
I can't really say there's much wrong with the restaurant that couldn't be fixed inexpensively. The damn toast machine on a morning when the place is busting at the seams is one of the niggles, as is the coffee and hot drink dispensers. They're usually either empty or have a queue out of the door to get to them. I had orange juice instead but I do miss a hot coffee in the morning.
You know what. The actual hotel itself wasn't anything I could lay any complaints about. The room was well presented, the bed was comfy but I'm bl00dy pleased Lenny Henry wasn't there.
What annoys me. What really makes my blood boil is the cheapskate add ons. Free wi-fi? Yeah. Half an hour. I was cut off midway through doing my business banking online with a payment in the pipeline. Bl00dy cheap as $hit operational pocket emptying add ons like this are a damn£d disgrace.
If McDonalds can do free wi-fi and if M&S can do it, if most public malls have a free internet access then why Mr Premier Inn. Why do you see fit to make a charge for it. If you did it to prevent casual visitors from using it, fine. But a fee paying guest should have unfettered access for the length of the stay, and for nowt, cheapskates.
Now onto my other pet hate.
Free parking was always available here. ALWAYS.
I can see a need to manage parking so that perhaps someone who stays here a night before he flies off for a fortnight in the sun and leaves his car parked up can be dissuaded. But I guess they didn't suffer much of that anyway since there's ample low cost parking at the airport.
There's a ticket machine installed now. You have to pay £6 if you stay for anything over a free 2 hours. Of course there's an incremental charge up to the £6 but most people who come here stay overnight. So the cost of nights stay isn't the amount they say it is. Add on a few quid for parking too. Another cheapskate operation.
For those who don't know, the implementation of parking charges is a legal operation on it's own. It's a different thing though if you get a ticket for non payment or for an underpayment. The management company is authorised to issue parking charge notices, that is a penalty charge, for any parking contravention. They are also authorised to take legal action for non payment.
What they don't have though, what they crucially don't have is the right to offer a driver a contract for parking which is the basis of a parking charge notice.. They claim it as being a breach of contract but they put themselves as the principal to that contract and have no legal standing to do so. So, if you happen to pick up a ticket then could I advise you to do a search for a forum called Pepipoo where they advise how to fight these damn things. I can't link to it from here as outgoing links get binned. Oh, you could also claim your money back from the Premier Inn guarantee too. They promise everything nice then you get hit in the fiddly bits with a ticket for £80 or so...... That's enough to spoil anyone's stay isn't it.
Might have to stay here again anyway as I visit the NEC quite often but there are other local-ish hotels and good guest houses that are both less expensive and offer free wi-fi and ample free parking too.
- Official Description (provided by the hotel):
- Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena ... more less
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- Also Known As:
- Premier Inn Birmingham Nec/Airport Hotel Birmingham