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“Delighted of Telford”

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PREMIER SUITES Birmingham
Ranked #82 of 118 Hotels in Birmingham
GreenLeadersBronze level
Reviewed 17 July 2014

I cannot rate this "Hotel" highly enough. I have stayed twice and will stay again. It is located in the center of Birmingham, 10 minutes from New Street Station and 2 minutes from everything you want in Birmingham - Shopping, Restaurants, Theatre etc - The welcome as you arrive from the reception staff is fantastic - Nothing is too much trouble. The apartments are spacious, well equipped, spotlessly clean and fantastic value for money - our 2 double bed apartment was bigger than some peoples flat !! what else could anyone want ?? If anyone needs/wants to go to Birmingham and prefers the "plastic regurgitated multi chain hotel rooms" - fair play to you - you are "nuts" but leaves me with another City Break staying here. Thank you ladies will see you soon.

Room Tip: Avoid rooms backing on to the Wholesale Markets unless, like me, you like watching the early morning...
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  • Stayed: July 2014, travelled with friends
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Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 29 July 2014

Thank you for the great scoring 5/5, it was lovely to welcome you both back again, Great feedback from your recent stay, I have ensured all my team are aware of your review, especially the housekeeping as you wanted to take them home.

I look forward to welcoming you back soon.

Thank you again for the great review

Claire, General Manager

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109 - 115 of 253 reviews

Reviewed 12 June 2014 via mobile

I spend 3 out of 4 weeks in hotels around the country and I'd sometimes just like to cook for myself. These apartments are just perfect for that. The staff were brilliant when I checked in after hours and got me to my room.
The apartment was clean, spacious (it was only me) and very comfortable.
No aircon though. 'Twas a trifle warm. Other than that, I loved it. Gladly stay here again.

Stayed: June 2014, travelled on business
Thank Mr_Stage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 July 2014

Thank you for taking the time to post a review on your stay here at Premier Apartments Birmingham, it's fantastic you found my team very helpful and that the apartment was well suited for your needs, great for you if you spend a lot of time away from home.

I hope we can welcome you back soon

Kind Regards

Claire, General Manager

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Reviewed 28 May 2014

Nice clean comfortable beds, some of the decor like floors are a bit tired but all in all it's a nice local place to stop when visiting birmingham . Although 24 hour parking is 16 pounds and a walk from premier.

Room Tip: Can be noisy near the markets
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  • Stayed: April 2014, travelled on business
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Thank Rick186411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 June 2014

Thank you for your recent review on your stay at Premier Apartments Birmingham
We do have a rolling maintenance plan in place which is updated regular, floors are being replaced as we speak and new carpets are planed this year.
We do have a small car park on site but does need to be reserved as early as possible to guarantee you car parking.

I'm glad you found the apartment comfortable and hope that you will return in the future

Kind Regards

Claire, General Manager

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Reviewed 28 May 2014 via mobile

It was my friends birthday weekend so we decided to take a trip to Birmingham. We stayed at the Premier in apartment.

As soon as we got there, we felt really welcomed.

Our apartment was well maintained, neat and spacious.

Overall we enjoyed our stay.

Stayed: May 2014, travelled with friends
Thank Tamala L. F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 June 2014

Thank you for taking the time to post a review on your recent stay.
It's lovely to read you enjoyed your stay and you were made welcome.

I hope I can welcome you back in the future

Kind Regards

Claire, General Manager

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Reviewed 10 May 2014 via mobile

Just checked out of premier apartments, great value for money, clean, spacious, friendly staff, great security, good location, no issues with noise, cooking facilities were good, easy to get extra towels etc when needed. Much better value than hotel, was no problems having visitors over, will definitely stay again

  • Stayed: May 2014
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Thank Dalybham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 June 2014

Thank you for taking the time to post a great review with full scoring 5/5.
Its lovely to read you had a great experience staying with us and that you will return in the future

I look forward to welcoming you back soon

Kind Regards

Claire Knapton, General Manager

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Reviewed 8 May 2014

I stay at the premier apartments all the time, and every time I do, the experience is always efficient, friendly and helpful.

I have stayed in most hotels and apartments in birmingham and premier is always at the top of the list, it's great value for money as well. At the same price as hotels, and you get so much more, living room with kitchenette, separate bedroom.

Whatever my experience, work, pleasure the staff there are so helpful in making sure my experience there is always excellent. Thank to all the staff at birmingham premier aparmtments il see you next week.

  • Stayed: May 2014, travelled as a couple
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1  Thank Faisul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 June 2014

Thank you for the great review, full scoring 5/5
It's always a pleasure to welcome you back, thank you for the great feedback on the team and the apartments.

Hope to see you back soon

Kindest Regards

Claire, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

This is the third time I have stayed in Premier Apartments Birmingham, and each time I have never been disappointed.

I stayed this weekend with my partner, we were quiet late arriving to the apartments due to a family gathering (and my partner travelling from Swindon) and I appreciated the receptionist calling to check on us as we were worried we would arrive too late with the reception opening times. I also appreciate the communication I had with Lucy via email regarding my booking (I made an error and she helped me rectify it).

The staff on arrival and check out were also very friendly and helpful and always have been. My first stay was with a friend in 2011, the second with my mother and sister in 2013 and this recent weekend.

The apartments themselves are spacious and usually very clean (we did find a biscuit finger this time behind the draws in the bedroom but its no biggy) and have most utensils you would need to cook and enjoy a comfortable stay.

I think that the security codes and security guard being on site are also big pluses! They really make you feel safe.

The main frustration for us this time is we had a vehicle (which on previous stays I did not) and considering there a fair few apartments on site there is very limited parking spaces (8 I believe) which fill up quickly, This meant the first night we ended up spending £15 to park at the Arcadian car park and one the second night we did get a space at a fair price of £12. The only trouble was the space was tight and we awoke to the car (which had been cleaned the day we came) being covered in what looked like white liquid that could of dripped from above apartments or from something else, we were parked next to the bins. Safe to say, my partner was very annoyed.

A few other things that slightly let the apartments down are: the lack of air con (though there is a portable fan provided which comes in handy) and the doors to all rooms do not prop open which means every time you leave a room it slams behind you. Which probably doesn't bother most people but I was worried I'd damage something and with a £250 deposit taken on arrival I really did not want to!

Overall, I will stay again as each time I have found it to be value for money and more convenient than staying in a hotel but I think next time I'll avoid bringing the car.

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Thank zolososo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this reviewResponded 3 June 2014

Thank you for taking the time to post a review on your recent stay, it's great to read this is your 3rd stay with us and that you will be returning in the future. Lovely feedback on my team and I'm glad they all were helpful and friendly.
Housekeeping have taken your feedback on board and ensuring that behind furniture is checked as it always should be.
We are trying different procedures in the car park now which is ensuring allocated bays are given to each guest who reserves.
All the doors in the apartments are fire doors and this is the reason they close automatically

I'm glad you found the apartments value for money and convenient and that you will return to us in the future, I will forward to welcoming you back.

Kind Regards

Claire, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PREMIER SUITES Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Kitchenette Wheelchair access
Hotel Style:
#8 Green Hotel in Birmingham
#26 Luxury Hotel in Birmingham
Price Range: £64 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Birmingham 4*
Number of rooms: 67
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel

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