First let me say our room was clean, and not to to shabby., that is where the pros of this hotel end!
The Weatherspoons pub downstairs is the filthiest one in the chain i have ever seen with the sketchiest people in Brum frequenting it.
The room.. We were woken at 4am to tons of glass bottles been thrown into a metal bin. I figured it could only go on for so long but this went on until 7:30 am! Then there was still loads of noise coming from the alley. We didn't sleep a wink in the room and were very upset the next morning. Its not like it was a little noise either, it was VERY loud!!
We went to reception in the morning and complained to the pregnant woman and another fellow that the room we are in is totally un-rentable with the noise. They seemed to know all about the noise and how loud it gets and said its not their problem as its the pub beside them that cleans up their bottles. They offered me free coffee which i turned down. When i asked to talk to the manger they said it was only them there and they could give me a 5% discount and that was it. So basically i paid for a night in a hotel i couldn't sleep in and the staff couldn't care less AND they knew all about how loud the room was.
After such an unpleasant experience i will no longer have anything to to with this chain or any of their affiliates. Good luck if you stay here!
- Official Description (provided by the hotel):
- Ideally located right in the centre of the vibrant city of Birmingham, The Briar Rose welcomes business and tourist visitors alike. We have 40 individual bedrooms, many with high, vaulted ceilings. All of our rooms are en suite and include tea and coffee-making facilities, a hair dryer and TV. FREE Wi-Fi is available in the bar area. Irons and ironing boards are available upon request. Dental hygiene and shaving kits are available to purchase from reception. ... more less
- Reservation Options:
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- Also Known As:
- Briar Rose Birmingham
- Briar Rose Hotel Birmingham