We have just returned from this hotel following an 8 strong girly 40th weekend. I genuinely did not realise that Wetherspoons had hotels within its chain & was pleasantly surprised- the reception staff were very friendly and courteous, the room large and clean with tea & coffee making facilities, a Saturday night stay cost £29.50 each (2 girls to a room) it's less than 5 mins from New Street Train Station just off New Street - very central. With its Wetherspoons bar beneath, it is what it is, a good city stop over right in the middle of everything - don't stay if you expect it to be quiet or want a bit of luxury. Breakfast is not included but can be purchased from the bar separately and is cheap as chips however it let the score down somewhat - Wetherspoons can normally be relied on for a good brekkie, but the breakfast was cold, my friends breakfast incomplete, my "toast & preserves" were actually missing the preserves bit & by the time they were brought to the table the toast was also cold. The breakfasts were ordered together but came out with 10 min gap between them - epic mistake!! And the serving staff could do with being retrained by the reception staff in customer service. But other than the trauma of breakfast which was terrible and should have resulted in a full refund ( but all the barman said when advised was "really?" And walked away) the rest was ok.
Wetherspoons - sort your bar out it's letting your hotel down
- Official Description (provided by the hotel):
- Ideally located right in the centre of the vibrant city of Birmingham, The Briar Rose welcomes business and tourist visitors alike. We have 40 individual bedrooms, many with high, vaulted ceilings. All of our rooms are en suite and include tea and coffee-making facilities, a hair dryer and TV. FREE Wi-Fi is available in the bar area. Irons and ironing boards are available upon request. Dental hygiene and shaving kits are available to purchase from reception. ... more less
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- Also Known As:
- Briar Rose Birmingham
- Briar Rose Hotel Birmingham