We stayed here on Saturday 5th Jan arriving with moderate expectations of a budget hotel. Rooms were very pleasant and a big improvement from the previous etap decor. Our room was clean and the bed was very comfortable allowing a good nights sleep. Room was very quiet and facing the car park, I believe rooms facing the very busy dual carriageway are a little noisy.
Location of the hotel fantastic its right in the city centre so you can quickly walk to the big shopping centres such as Bullring and when you are on a night out Broad Street is only five minutes away. The gay village is literally over the road along with the Arcadian, all of which we were able to walk to saving a fortune on taxi fares. This hotel is great and I will be coming back every time from now.
Can not comment on breakfast as I did not wake up in time and there is an on site car park. Wifi is chargeable, which disappointed me in a way, as I have stayed at other ibis budget hotels where it is free wifi.
One major improvement I noticed since my last visit, when it was the etap, is the reception team. In particular i remember Craig and Artia Working at reception. Their friendliness and pure commitment to guest service really stood out for me both during check in and during the night when we lost our room cards and mates. I could tell they were genuinley interested in guest needs and friendly rather than robotic-like staff at other hotels. There were security staff on the door too which was an added bonus for me.
One slight moan, and its only a slight one, was that both lifts were out of order. From reading previous reviews it seems that this has been an ongoing problem and one only issue really letting the hotel down at the moment.
Improved rooms, excellent rates, great staff, clean hotel and good central location make this hotel very competitive and I well recommend it to anybody!
- Official Description (provided by the hotel):
- ibis budget is a budget hotel, offering clean and comfortable accommodation, with guaranteed standards of service and a simple food option at really affordable prices. It is ideally located within the city centre, walking distance of "Bull Ring" shopping centre, Broad Street, Arcadian Centre and the main entertainment areas. The hotel offers 24-hour reception and the option to accommodate up to three people per room. 250 en-suite bedrooms including 12 accessible rooms - "Fraiche" offers a selection of sandwiches & snack 24 / 7 - "Eat as much as you like" continental buffet breakfast. FREE Wifi is now available in all public areas and bedrooms. ... more less
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- Also Known As:
- Etap Birmingham
- Etap Hotel Birmingham