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“Budget Hotel in a Central Location with first class service!”

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Hotel ibis budget Birmingham Centre
Ranked #59 of 117 Hotels in Birmingham
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Budget Hotel in a Central Location with first class service!”
Reviewed 11 January 2013

We stayed here on Saturday 5th Jan arriving with moderate expectations of a budget hotel. Rooms were very pleasant and a big improvement from the previous etap decor. Our room was clean and the bed was very comfortable allowing a good nights sleep. Room was very quiet and facing the car park, I believe rooms facing the very busy dual carriageway are a little noisy.

Location of the hotel fantastic its right in the city centre so you can quickly walk to the big shopping centres such as Bullring and when you are on a night out Broad Street is only five minutes away. The gay village is literally over the road along with the Arcadian, all of which we were able to walk to saving a fortune on taxi fares. This hotel is great and I will be coming back every time from now.

Can not comment on breakfast as I did not wake up in time and there is an on site car park. Wifi is chargeable, which disappointed me in a way, as I have stayed at other ibis budget hotels where it is free wifi.

One major improvement I noticed since my last visit, when it was the etap, is the reception team. In particular i remember Craig and Artia Working at reception. Their friendliness and pure commitment to guest service really stood out for me both during check in and during the night when we lost our room cards and mates. I could tell they were genuinley interested in guest needs and friendly rather than robotic-like staff at other hotels. There were security staff on the door too which was an added bonus for me.

One slight moan, and its only a slight one, was that both lifts were out of order. From reading previous reviews it seems that this has been an ongoing problem and one only issue really letting the hotel down at the moment.

Improved rooms, excellent rates, great staff, clean hotel and good central location make this hotel very competitive and I well recommend it to anybody!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mikeolders1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 15 January 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
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Traveller tips help you choose the right room.   Room tips (293)
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English first
Telford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2013

If you dont mind making your own bed (with sheets that are stained and scattered with the odd long black hair) and if you dont mind getting naked in front of your friends (the shower is in the bedroom, there is no seperate bathroom) if you dont like a cosy room, if you are ok with there being no plug sockets next to the mirror, if you dont like carpet, and if you're not bothered in the slightest by quality this is the hotel for you! I except that this is a budget hotel but the travelodge in Birmingham is cheaper and offeres a better standard of room.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amyitb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 7 January 2013
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.
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Travellers are raving about these Birmingham hotels

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 January 2013

The hotel all in all was a good stay, nice sized room, good heating system. The only downfall is that I preferred the old style carpet that Etap had . All in all a good stay, the perfect stay for a night in Birmingham City Centre.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faz808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 January 2013
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
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worcester
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 December 2012

we got our room rate for £18 which brilliant value for money. the car park ticket machine was out of order so we saved ourselves £4 on parking which was a bonus. Hotel was really quiet due to staying on Xmas eve which is nice as peak times in this hotel can be really noisy. room was basic yet modern and really clean!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scotty86Worcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 31 December 2012
So glad you had an enjoyable time at the hotel! We very much appreciate the feedback and we hope to see you again soon.
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Additional Information about Hotel ibis budget Birmingham Centre

Property: Hotel ibis budget Birmingham Centre
Address: 1 Great Colmore Street, Birmingham B15 2AP, England (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Birmingham
#40 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Birmingham Centre 2*
Number of rooms: 250
Official Description (provided by the hotel):
ibis budget is a budget hotel, offering clean and comfortable accommodation, with guaranteed standards of service and a simple food option at really affordable prices. It is ideally located within the city centre, walking distance of "Bull Ring" shopping centre, Broad Street, Arcadian Centre and the main entertainment areas. The hotel offers 24-hour reception and the option to accommodate up to three people per room. 250 en-suite bedrooms including 12 accessible rooms - "Fraiche" offers a selection of sandwiches & snack 24 / 7 - "Eat as much as you like" continental buffet breakfast. FREE Wifi is now available in all public areas and bedrooms. ... more   less 
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Also Known As:
Etap Birmingham
Etap Hotel Birmingham

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