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“Poor Value”

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Hotel ibis budget Birmingham Centre
Ranked #59 of 118 Hotels in Birmingham
1 review
“Poor Value”
3 of 5 bubbles Reviewed 26 August 2014 via mobile

What an awfull bed it squeaked badly & no tea or coffee making facilities in the room and very poor ventilation.
However the room was spotless the shower was geat and the price was cheap.Just spoiled by a creaky bed.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cteasdale35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michal K, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 September 2014
Dear Guest,

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.

Kind regards,

Michal Kuc | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,937 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
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English first
Bracknell, United Kingdom
1 review
3 of 5 bubbles Reviewed 25 August 2014

As I had booked a budget and frankly just needed a place to crash for two nights with my girlfriend this seemed to fit the bill. The room was smaller than anything I'd experienced before and very minimal. I certainly wouldn't have wanted to share it with a stranger as there isn't much hiding space in the toilet or outside the shower. I paid for the breakfast but for a fiver each it was poor fare - had plenty better in a b&b. I was also frustrated by a full car park on arrival, which in the night-time was an unwelcome hunt in the dark for alternative parking offered at the other Ibis. Parking for this was unclear and not something I wanted to sort out after a long journey.
On the plus side, the room was surprisingly quiet given how busy the lobby was late at night and the free wifi almost seemed out of place being a surprisingly good feature.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michal K, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 September 2014
Dear Guest,

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.

Kind regards,

Michal Kuc | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 25 August 2014

ok its a value 4money hotel but no tea/coffee making is a bit low and £5 a night to park your car is unacceptable. if you add all the hidden extras parking, breakfast, etc then its not really value for money after all. may not use it again could have stayed at other hotel for same price and would not have paid for parking etc etc.

Room Tip: hooks on back of door would be usefull.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michal K, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 September 2014
Dear Guest,

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.

Kind regards, Michal Kuc | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 22 August 2014 via mobile

Booked for Two nights and was awful. Very misleading information, it stated that there is free wifi but this is only for 24 hours and VERY slow. I didn't bother asking how much it was after the 24 hours ran up. It is £5 parking for 24 hours but if you leave you have to keep paying, this was also not specified.
I arrived to find what looked like a hospital room, very clinical and which should be easy to clean but there were two long thick dark hairs on my desk. I took photos of these but I cannot find anywhere on the website to complain about this. The next day my clean towels arrived with yet another hair on it, I took it straight down to reception whereby the woman apologised but did nothing to help.
There was no coffee or tea making facilities, although these are not advertised I think they should be included for £98
On check out the receptionist did not even ask how my stay had been, although they were friendly I feel that this should be asked automatically.
Would not stay again

Stayed August 2014, travelled on business
Helpful?
1 Thank kelly d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michal K, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 September 2014
Dear Guest,

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on 01216227575 or H5678-gm@accor.com to discuss this further.

Kind regards,

Michal Kuc | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

Coventry, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 August 2014 via mobile

Cheap and cheerful, the room was clean and tidy and staff were helpful, if you need somewhere to stay on a budget this place is just he ticket. Facilities are ok and there is parking on site. I don't think I'd want to stay much more than one night as the rooms are very minimal and fit fir purpose, how ever if all your doing is sleeping in it then it's spot on

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michal K, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, 3 September 2014
Dear Guest,

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind regards,

Michal Kuc | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Birmingham Centre

Property: Hotel ibis budget Birmingham Centre
Address: 1 Great Colmore Street, Birmingham B15 2AP, England (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Birmingham
#40 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Birmingham Centre 2*
Number of rooms: 250
Official Description (provided by the hotel):
ibis budget is a budget hotel, offering clean and comfortable accommodation, with guaranteed standards of service and a simple food option at really affordable prices. It is ideally located within the city centre, walking distance of "Bull Ring" shopping centre, Broad Street, Arcadian Centre and the main entertainment areas. The hotel offers 24-hour reception and the option to accommodate up to three people per room. 250 en-suite bedrooms including 12 accessible rooms - "Fraiche" offers a selection of sandwiches & snack 24 / 7 - "Eat as much as you like" continental buffet breakfast. FREE Wifi is now available in all public areas and bedrooms. ... more   less 
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Also Known As:
Etap Birmingham
Etap Hotel Birmingham

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