As a business traveler spending 2 weeks in Birmingham I was looking forward to the convenience of an apartment combined with the great City Center location. When I arrived the unit I was provided had a number of electrical and cleaniness issues (half the lights did not work, there was mold in the shower and I don't think the carpets get vacuumed or cleaned on a regular basis). The second unit I was provided had no working Wi-Fi and as a business traveler this was a big issue (I ended up contacting G5 myself to let them know about the issue and turns out there were equipment issues they did not know about). The third unit I was moved to was good. The staff on site are awesome but I get the feeling they dont get the corproate support necessary to make repairs and upgrades. I found it very hard to believe the units were only 5 years old. The furniture and beds are terrible quality and the picture tube TVs are not capable of showing the HD picture the cable provides. If anyone from The Spires corporate office reads this, please give your great B'ham staff some help and get the units in a presentable state you would be proud to share with any type of guest, business or leisure. Until they are upgraded to a acceptable standard I will not recommend them to my co-workers who travel to B'ham quite a bit.
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- Also Known As:
- The Spires Serviced Hotel Birmingham