This is the worst place I have ever stayed..EVER.
Their website assures you of ' a warm welcome and a memorable stay' We got no welcome as such, as we stood ringing the bell for 20 mins, then had to ring the phone number so someone would come and open the door, and as for a memorable stay, that you are guaranteed for sure!
I brought my partner here for a football match and could not spend enough time out of the hotel! We booked for a 2 night stay-never again!
The place is like fort knox, and if like us you tried to stay out alot you will spend of the rest of the time trying to get in, no walk in facility- you need to ring the bell, very much a residential feel to this place, as each time we had the door opened it was someone else greeting us, once by a young lady in her pyjamas! makes you feel very uncomfortable as your made feel you are causing inconvenience by them having to let you in.
The room was awful, first thing I noticed was how cold it was when we came in, man who let us in advised heat had just come on so it would be warm in no time, when he left we discovered the window was open, and when we tried to close it, it was stuck!! It was snowing at the time we stayed so not happy to sleep with the window open I asked to moved to another room to which I was told there were none and was given a heater ( during the 2 days we stayed here I did not see one other guest so found it difficult to believe there was no other rooms available) The heater we were given was faulty and kept switching off and when another was requested I was told there was none and given an extra blanket?? We slept in our clothes that night it was unbearable.
As for breakfast- if you call breakfast a choice of 2 cereals and a toaster with some not so fresh bread beside it to make youself!!no hot menu and when we tried to ask for tea/coffee there was nobody to be found!
When we went to leave the man at the desk tried to charge us for the use of the faulty heater and was extremely aggressive when we refused! Eventually got out of the place, never to return.