A really poor experience. Stayed there this week and was very disappointed. It all started with a struggle to find the entrance - not well signposted. It then went down hill from there. The rooms were tired and felt a little grubby. The TV could not show programmes in proper format and we're not tuned.
The staff tried hard but some of the hotel policies do not help them. To start with priority member's free drinks are half the size offered by any other HI hotels. Secondly a hotel guest (resident) you cannot get a drink after midnight!
When we returned from the city in a Taxi it took over 5 minutes to get through the barrier into the hotel as the intercom system was not working properly. Overall just disappointing so many little things are just wrong!
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- Also Known As:
- Hampton By Hilton Birmingham Star City Hotel Birmingham
- Birmingham Blueberry Hotel