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“We liked it and we"ll be back”

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Hallmark Hotel Birmingham Strathallan
Ranked #54 of 117 Hotels in Birmingham
Rochdale, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“We liked it and we"ll be back”
Reviewed 17 July 2011

Just got back from the menzies hotel. We stayed in one of the rooms in the circle as we called it. cant understand the complaints on here. the room had everything you needed. All the staff are realy nice.The room was spotless,the cleaners are nice also. The breakfast was realy good,huge choice. We only stayed one night for a army reunion but said will stay there again next year. I recommend this hotel. thanks menzies for a pleasant stay. : )

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shellyb11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 9 August 2011
Dear ShellyB11

Thank you for your very positive fedback and will ensure this is passed on to the staff.

kind regards
Kevin Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,061 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
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English first
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 July 2011

I spent four nights on the fifth floor of this hotel, overlooking the busy Hagley Road. My room was spacious, quiet and really comfortable - slept well every night! Staff were attentive and helpful. Breakfast was excellent with fried eggs cooked to order. Restaurant prices for dinner seemed a bit high, but the bar offered a good alternative. I'd happily stay here again.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maccoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 9 August 2011
Dear Maccoman

Thank you for taking the time to leave feedback and very much appreciate your positive comments and will pass this onto all the staff here at the hotel.

kind regards
Kevin Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2011

We spent 5 nights at this hotel. The hotel has a somewhat circular design and the inner rooms are small with a view of concrete and other inner rooms. They put us into one of these rooms when we checked in. We could tolerate it only for 2 nights - we had to keep the curtains drawn to avoid looking out at the dirty inner walls of the hotel and we were constantly tripping over our luggage. We asked for an upgrade and they moved us to one of the larger outer rooms (at an extra cost). We were much happier with this room (one small glitch; the pants presser electric cord was removed/cut making it inoperable).

My advice: if you're going to stay in this hotel for more than one night I suggest requesting an outer room when you book.

Front desk service was good. Breakfast was also good and the restaurant staff were very accommodating - one morning we were a few minutes late and they remained open for us and provided the same level of very good service and did not try to hurry us out. The very good hotel restaurant service made up for our bad experience with the room we were originally check into.

The hotel is not in the city center, but we did not find this to be a problem; there is a bus stop in front of the hotel with very regular buses to and from the city center (every 5 minutes or so). There are also a number of restaurants within walking distance as well (we ended up eating in the city most evenings because of the convenient bus schedules).

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bertrandf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 9 August 2011
Dear Bertrandf

Thank you for your feedback and sorry to hear you were not very happy with our inner doubles, however I was pleased to see you made the decision to try one of our Executive rooms on the outside of the building.
Thank you also for letting us know about the trousers press cable, this has now been repaired thanks to your feedback.

Kind regards
Kevin Williams
General Manager
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Coventry, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2011

We checked in for a single night stay and though the roomw was nice we were disappointed by the view of the concrete wall outside our window and the consequent lack of air through the night.

We both woke up with bad headaches and it almost ruined the rest of our day. I would only recommend it if you can get a guaranteed room that does not have the wall immediately outside the window and no air.

Room Tip: A room on the outer side of the circular hotel.
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Happyhenagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 13 June 2011
Dear Happyhenagain

Thank you for taking the time to review our hotel, and am very sorry to hear that you feel you got a headache from the lack of air getting to the room.

There are only just under a third of our rooms that are on the inner circle and the remainder are single, executive and suites that are on the outside of the hotel and are all bookable direct or through the various web sites available.

I do hope you take the opportunity to try us out again on your next visit to Birmingham.

Kind regards
Kevin Williams
General manager.
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2011

Don't stay here cheap but not cheerful. Rooms even double are like a pizza slice with a concrete view - see photo

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Urggh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 3 June 2011
Dear Guest

Thank you for your review and I am sorry to hear that the view caused you to give a poor response to staying here at the Strathallan,
Due to the building being round, I feel sure that guests would be aware that there would be rooms which look across a central core which is approximately 15 to 20 metres away from any wall/window, all windows have sheers covering them so a clear view of this wall/window area is only made by pulling the curtains back, once again I am very sorry you feel this affected your stay.
We have a total of 91 rooms on the outside of the hotel with a mixture of singles, double executive and suites, which all have views of tree lined roads around the hotel.
I have also noticed that you have scored the hotel low on service although we are not aware of any issues you may have had during your stay.
I do hope that you give us another opportunity by using the hotel on your next visit to Birmingham by choosing one of outside rooms.

Kind regards
Kevin Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

Nottingham, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 May 2011

We stayed in a room facing out from the hotel and were pleasantly surprised by the quality of the room. Would recommend for everyone.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelikaUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morecambe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2011

Needed to be in Birmingham on business and this hotel gave me easy access to the city centre without needing to use my car (short bus trip into town).

A warm welcome from friendly staff got things off to a good start. My room was clean, of a reasonable size with all the usual facilities, including free Wi-Fi. Dinner in the restaurant was good with sensibly priced food. Breakfast was especially good with great choice and attentive staff.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Airepark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review, 13 May 2011
Dear Airepark
Thank you for your feedback, I was very pleased that you enjoyed your stay and you found that we were ideal for what you were looking for in Birmingham.
I f you are a regular visitor to Birmingham please ask about our food & beverage discount card on your next visit, this gives you a 15% discount off any restaurant dinner, bar and lounge menus.
Kind regards
Kevin Williams
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Birmingham Strathallan

Property: Hallmark Hotel Birmingham Strathallan
Address: 225 Hagley Road, Birmingham B16 9RY, England (Formerly Menzies Strathallan)
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Luxury Hotel in Birmingham
#43 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel Birmingham Strathallan 4*
Number of rooms: 135
Official Description (provided by the hotel):
Hallmark Hotel Birmingham Strathallan is centrally located and easy to get to. The hotel is close to Birmingham city centre and offers plenty of free parking on site. Free WiFi is available throughout the hotel. The Hallmark Hotel Birmingham Strathallan has 135 bedrooms including 53 brand new City Double bedrooms. The hotel also has lots of great facilities including a brasserie, bar and lounge, a small gym for hotel guests, 7 air-conditioned meeting rooms for up to 170 delegate and function rooms for weddings up to 170 guests. BT Sport is now available in the bar/lounge area. ... more   less 
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Also Known As:
Menzies Strathallan, Birmingham Hotel Birmingham
Menzies Strathallan Hotel Birmingham

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