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“Fine for a night”

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Hallmark Hotel Birmingham Strathallan
Ranked #52 of 118 Hotels in Birmingham
Reviewed 15 March 2014 via mobile

Stayed in this hotel for 1 night for a night out and to visit a local restaurant. Location is great, easy to find with free parking. Hotel itself is well past it's best by date, looks old now and could do with a complete overhaul. We had a standard room on the inside of the hotel. First room we were given was on the 4th floor and was so dark as there were walls outside the window, the floor was also covered with peanuts so obviously hadn't been cleaned properly. We asked for another room and were given one on the top floor. It was a bit lighter, but not much! Air con worked and room was quiet. Water pressure non existent, just dripped out if the taps and there was a hole in wall by toilet flush. If we'd been staying longer I would have upgraded to a superior outside room - they looked big and bright. We paid a bargain price so at the end of the day you get what you pay for. I would only come back here again if we got the same good rate, it's not a 4 star but fine for a night!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank karensolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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879 - 885 of 1,252 reviews

Reviewed 11 March 2014

The hotel was easy to find free parking. The receptionist was very friendly and let us check in early. The room was clean if a little small. It was not a problem for our one night stay and the king size bed was a bonus. We did not try the food but it look very well priced. The lounge bar was very welcoming and cosy and was not over-priced. The room was a little warm but aren't all hotels!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014 via mobile

Just arrived after a 4 hour journey for business only to be given a dingy, tired, moldy room! Room is over heated and air con unit doesn't work. Traffic noise very apparent. Noise from lift snd guests very loud. Definitely Not anything close to 4 star standard. Would highly recommend you stay somewhere else

Stayed: March 2014, travelled on business
2  Thank duvbrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strath01, Manager at Hallmark Hotel Birmingham Strathallan, responded to this reviewResponded 14 March 2014

Dear Guest
Thank you for taking your time to give a response and was very sorry to hear of your disappointment, I am not aware of any mould in our rooms and I notice you have taken some pictures of where furniture and suit cases have been knocked against the walls, we constantly go around the rooms to try and keep on top of this but it is not always possible with a 135 rooms that we are going to achieve this at all times.
You may have found that if your air conditioning did not work it may well have been unplugged or just switched off at the socket.
You also mention that traffic noise was very apparent, but being in a standard double room, which is on the inside of the building means guests would not be able to hear traffic.
Kind regards
Kevin Williams
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

Stayed here on business recently... My room was a single and quite small, but it was well appointed, clean and comfortable.

On check in i was looked after by Annie who I have to say was very good. She helped me with my parking (which is a real bonus as it's free for residents)... And then booked me a taxi. If I need to stay in this part of the city again...I would stay here.

Stayed: March 2014, travelled on business
Thank Gary_7Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Stayed at the strathallan on 6th march we arrived at 16.00 stressed out after travelling via motorway network from liverpool. On arrival we pulled into the car park to be greeted by a notice saying parking was chargeable when hotel tonight whom we had booked with,s website stated it was complimentary. So off we went to check in and were greeted by a lovely lady who told us regarding the parking situation that it was indeed free and only chargeable for non residents and then informed wifi was complimentary and gave us a voucher code for it. This lady was so helpfull and was a pleasure to deal with. As we told her compared to the rude staff we had encountered at our £148 a night hotel in liverpool the previous night. So off we headed to our room.the room was a little small but spotlessly clean.obviously you could nit pick about little things like the windows could do with replacing but remember this is a 1960's/70's building of an unusual design.. Lovely comfortable bed and plenty of hot water ensured we were satisfied with the room. But once again the thing that stands out was the warmth and friendliness of the staff every one of whom we met greeted us with a cheery good evening and a warm smile. I hope if the management read this that the above mentioned receptionist is complimented on her service. I end by saying that next time business or pleasure calls us to birmingham that the Menzies strathallan will be our hotel of choice.

Stayed: March 2014
1  Thank madhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014 via mobile

We stayed here on a Thursday night after travelling down to Birmingham for a gig.
The hotel receptionist was very welcoming and friendly on arrival. The room was really nice and very clean and although the hotel appeared busy when we arrived was very quiet.
Overall it was a really enjoyable stay and glad we booked this hotel.

Stayed: February 2014, travelled as a couple
1  Thank KathrynShaw30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014 via mobile

We visited the TGI's just down the road for my partners birthday recently and wanted to stay close by. £50 for both of us with breakfast seemed reasonable for the quality so we booked up

We were both very impressed, staff were polite and courteous promptly refunding the ticket we'd purchased for the car park and checking us in quickly. The room was a little small but quirky and furnished to a really high standard, the whole place being round is pretty cool!

Breakfast was served very early but it was a weekday, the food was hot and tasty and there was plenty of it

All in we were very impressed, would definitely stay again if in the area!

Stayed: February 2014, travelled as a couple
2  Thank RunAroundLoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Birmingham Strathallan

Address: 225 Hagley Road, Birmingham B16 9RY, England (Formerly Menzies Strathallan)
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Luxury Hotel in Birmingham
#43 Romantic Hotel in Birmingham
Price Range: £41 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Birmingham Strathallan 4*
Number of rooms: 135
Official Description (provided by the hotel):
Hallmark Hotel Birmingham Strathallan is centrally located and easy to get to. The hotel is close to Birmingham city centre and offers plenty of free parking on site. Free, superfast WiFi is also available throughout the hotel available to all guests. Hallmark Hotel Birmingham Strathallan has 135 bedrooms including 17 bedrooms refurbished in 2017 and 53 new City Double bedrooms created in 2016. The hotel also has lots of great facilities including a Hallmark Grill, bar and lounge, a small gym for hotel guests, 7 air-conditioned meeting rooms for up to 170 delegates. BT Sport is now available in the bar/lounge area playing top sporting action. ... more   less 
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Also Known As:
Menzies Strathallan, Birmingham Hotel Birmingham
Menzies Strathallan Hotel Birmingham

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