Good - Buffet Breakfast
Location - If you have a car
Bad - Service
The humudity in room
I had booked a room with A/C in a normal double bedroom but was tld to pay £10 extra a night if i wanted a "better room" which was the exceutove room with a bigger bed an a view. I said ok.
What I found out was that the room had no A/C and was very hot and humid in there. I had my pregnant wife with me who was very uncomfartable with this. I went downstairs later in the evening to the guy that gave me this new room to tell him that there was no A/C. He said that was only in the rooms with no view so basically the one I had already booked. He sent some fans upstairs to the room that didnt do too much.
In the early morning I also found out that the bed was not a double bed but 2 single beds put together.
In the morning after breakfast I told all of this to the new receptionist and she said that we maybe be able to change rooms but nothing came of it. I also explained to her that the WiFi was very poor as well.
I have never stayed in such a place in my entire life. The only thing that saved any of this was the buffet breakfast and its location some what.
- Official Description (provided by the hotel):
- Hallmark Hotel Birmingham Strathallan is centrally located and easy to get to. The hotel is close to Birmingham city centre and offers plenty of free parking on site. Free WiFi is available throughout the hotel. The Hallmark Hotel Birmingham Strathallan has 135 bedrooms including 53 brand new City Double bedrooms. The hotel also has lots of great facilities including a brasserie, bar and lounge, a small gym for hotel guests, 7 air-conditioned meeting rooms for up to 170 delegate and function rooms for weddings up to 170 guests. BT Sport is now available in the bar/lounge area. ... more less
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- Also Known As:
- Menzies Strathallan, Birmingham Hotel Birmingham
- Menzies Strathallan Hotel Birmingham