It’s hard to know where to start: I booked a room at this hotel after looking at the reviews on Trip Advisor, and also the fact that it offers ample parking for hotel guests, which is not the case for many other hotels in this area.
I booked the most expensive grade of ‘superior king bedded’ room, which having read the reviews suggested I might get a room positioned away from the main road. Not so. My room overlooked the entrance from the Hagley Road, and so traffic was pretty heavy, and was also the first room along the corridor from the lift and stairs so I had the noise of everyone else coming and going past my door. The room was not air-conditioned, and was very warm when I arrived. The windows are a combination of single glazed sliding windows and inner sliding secondary double glazing. It is only possible to open each window by a few inches, and so lowering the temperature in the room is quite difficult. I was there on a fairly cool August day – in the height of summer it must be horrendous.
The room itself was a good size, with a delineated sitting area and bedroom space separated by a desk/dressing table in the middle of the room. The thing I noticed most memorably were stains - on the carpet and upholstery. The room generally looked as though it had been well used. The bathroom basin was cracked.
The bathroom consisted of a rather small & low pedestal basin, loo, and bath with shower over. The ceiling height in the bathroom was very low, so when I was standing in the shower the top of my head was at most an inch from the ceiling – I’m 6 feet tall, so loftier folk than me would have to bend over! The shower worked but was nothing to get excited about – rather weak, and because of the low ceiling, impossible for me to raise the shower head high enough to stand under the shower.
I ate dinner in the hotel, which was pretty reasonable. The staff in both the bar and restaurant were polite and friendly.
The absolute low point was the cooked breakfast. Both the sausage and bacon were extremely overcooked, and, I suspect, left over from the day before. I couldn’t even cut the bacon. I had arrived at breakfast shortly after service began at 6.45, so would have expected things to have been fresher than this.
For me the other telling point occurred when I checked out. Not a word to ask whether I had enjoyed my stay, or if everything was OK. I wondered whether they didn’t want to ask. I will not be returning.
- Official Description (provided by the hotel):
- Hallmark Hotel Birmingham Strathallan is centrally located and easy to get to. The hotel is close to Birmingham city centre and offers plenty of free parking on site. Free WiFi is available throughout the hotel. The Hallmark Hotel Birmingham Strathallan has 135 bedrooms including 53 brand new City Double bedrooms. The hotel also has lots of great facilities including a brasserie, bar and lounge, a small gym for hotel guests, 7 air-conditioned meeting rooms for up to 170 delegate and function rooms for weddings up to 170 guests. BT Sport is now available in the bar/lounge area. ... more less
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- Also Known As:
- Menzies Strathallan, Birmingham Hotel Birmingham
- Menzies Strathallan Hotel Birmingham