after my first time with a mate, we really couldn't understand why were we pushed to the back of the room, served after people who arrived after us and also we left after people who arrived after us due to a poor service. today it was my little sisters bday and she wanted chase akbars. deep down i did not want to come here from 2 previous experiences but as it was her bday i agreed. got here at 7.45 and didnt get main courses till 10pm. AGAIN i noticed people arriving after us and getting served before us and leaving way before we got our mains. we were the last ones, left in the place and to be honest i felt very offended. maybe the staff still think we are living in the 60s and feel they need to prioritise english people first.
i run a successful family business myself but could never see us treating customers differently due to origin and race.
this is the first time i have ever commented on a restaurant and its only because i really felt i had to as i was very annoyed today.
been to many top restaurants before and have never ever been made to feel this way so a negative comment is given when due and its not usually like me to complain.
poor.... very poor
also ordered a whiskey and coke, paid for it but never got to see it for some reason and we probably paid more than most tables there.
take note guys, every paying customer is a customer
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.