We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“friendly base for visiting university”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Coventry South (A45) Hotel
Ranked #1 of 39 Hotels in Coventry
Certificate of Excellence
Reviewed 6 January 2014

We have used this premier inn several times when picking up or dropping off our daughter at Warwick University. With premier Inn you know exactly what to expect and we are never disappointed. Staff are friendly and helpful, rooms are clean with everything working and the mattresses on their beds are particularly comfortable. there is a breakfast buffet on site which we sometimes use and is fine. We have not yet used the Harvester Restaurant on the site.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank C_and_S_from_York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (417)
Traveller rating
Traveller type
Time of year
Language

300 - 306 of 417 reviews

Reviewed 1 January 2014

You usually know what you are going to get with a Premier Inn - a clean room with comfortable beds, located close to major road networks. This was definitely the case with this hotel. Can't fault anything, the fact that bathroom and shower was a little small I suppose would be the only negative point about the room.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dave_yg2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

Most of the staff were friendly and professional but John, the night receptionist was very rude.
1/ We had prebooked a taxi before arriving, when I rang to confirm the time at 11pm (it was for 12midnight) I was told to ring them myself as he was busy.
2/ The taxi didn't turn up and I couldn't get through on their numbers, I rang John to ask for assistance and was again told to sort it out myself. We are not from this area so didn't have alternative numbers. Why does the Premier Inn offer this service if they can't/won't help?
3/ John complained repeatedly while we were checking in about having to cover for his colleague's shift, (Paul? whose daughter was having a baby). John was not happy about working this shift and told everyone about it. Very unprofessional.
4/ Upon checking in we were immediately told about a robbery in another customer's room. This did not make us feel safe. We therefore checked our room when we arrvied and there was an issue with the locks between the itnerconnecting rooms. I asked for John's help and was told that I had caused him lots of trouble and why was I 'playing with the locks' and he would now have to fix this. We managed to fix this ourselves while waiting for John to return but when he did come back he was quite rude again, accused my friend of swearing (she said 'for pete's sake') and then said to my other friend 'you're drunk'.

John was repeatedly rude to us when we asked for assistance, either with the taxi, checking in or the locks on the room. He was patronising, rude and sexist and seemed to think that as we were 3 women checking in at 1am (we had been to a wedding) we must be drunk and therefore treated us with disdain. This is not acceptable service and John is an unprofessional and rude member of your staff.

The rooms themselves were fine and it was only John who offered terrible customer service, all the other staff were friendly but unfortunately John is the main one we dealt with and he did not make a good impression.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank JennyH_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Coventry South (A45) Hotel, responded to this reviewResponded 1 November 2013

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

We met with Premier Inn's usual helpful and friendly staff - not many places allow you to park your (wet & muddy) bikes in the office ... and they were more than happy to chat about where to go & what to see. no wonder we supported their charity fund-raising event.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AndytheBike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Definitely recommend a stay here, staff were very friendly and helpful and genuinely pleased when my son entered a martial arts competition and came 1st in Grappling category! We will stay here again.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

I last reviewed this hotel in May 2013 and concluded that it was a “Quiet hotel, excellent service with friendly but professional staff"

Since then, I have continued staying there on weekday nights, a total of 5 months. Sadly, I have just checked out for the last time due to moving office

The staff here form a great team that really understands what customer satisfaction is all about. OK, so this is fairly standard Premier Inn, but when you are staying somewhere for this long, it is the staff and the service that make all the difference.

My room was always properly prepared and cleaned, breakfasts continued to be freshly cooked and quickly delivered, taxis booked for me, a friendly "have a good day" on departure, and a friendly "how was your day" on arrival. It really was the next best thing to home!

I only had one minor problem throughout my stay - with the shower. This was fixed quickly, before my next use of the shower, without disturbing me.

I wish all the staff the best for the future and thank them for looking after me so well.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Bernard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013 via mobile

The usual that you'd expect from a premier inn. Comfy bed, decent breakfast, friendly staff. No character and not much nearby for food. There is a harvester, but I'm not a fan. Good for one night stay for business trip to Warwick or Coventry

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lipanook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Coventry hotels
2.1 mi away
Village Hotel Coventry
Village Hotel Coventry
#9 of 39 in Coventry
2,461 reviews
1.8 mi away
Premier Inn Coventry City Centre (Earlsdon Park) Hotel
2.2 mi away
Premier Inn Coventry City Centre (Belgrade Plaza) Hotel
Show Prices
Show Prices
Show Prices
5.3 mi away
DoubleTree by Hilton Coventry
1.7 mi away
Ibis Coventry Centre
Ibis Coventry Centre
#16 of 39 in Coventry
596 reviews
4.2 mi away
Quality Hotel Coventry
Quality Hotel Coventry
#19 of 39 in Coventry
530 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Coventry South (A45) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Coventry South (A45) Hotel

Address: Kenpas Highway, Coventry CV3 6PB, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Free Parking Wheelchair access
Hotel Style:
#2 Family Hotel in Coventry
#5 Romantic Hotel in Coventry
#9 Business Hotel in Coventry
Price Range: £47 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Coventry South (A45) Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
A friendly, quiet hotel. We serve a range of breakfasts including the all you can eat Premier Breakfast, Continental, Grab and Go, & 2 children under the age of 16 can eat for free if 1 adult purchases the Premier Breakfast. Most guests take dinner at the Harvester which is located just a short walk away from the hotel so very convenient & great value for money. All rooms have showers provided (no baths) & have been refurbed to the Premier Inn standards. It would be advisable to pre-book in advance as we are very popular, serving Warwick University, Stoneleigh Park & the Birmingham NEC amongst many other attractions & facilities. We offer free car parking facilities, Wifi is available for 30 minutes for free our you can purchase extra Wifi time at reception or from the comfort of you room online. No pets, assistance dogs are welcome. Breakfast is served in our onsite breakfast area & is a great place for our guests to relax together or catch up on work. This area is available for small meetings if required. We look forward to welcoming you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Premier Inn so you can book your Premier Inn Coventry South (A45) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Coventry South (a45) Hotel Coventry
Holiday Inn Coventry

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing