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“Excellent location for the Midlands”
4 of 5 bubbles Review of Novotel Coventry

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Novotel Coventry
Ranked #17 of 39 Hotels in Coventry
GreenLeadersBronze level
Bridgend, Uk
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent location for the Midlands”
4 of 5 bubbles Reviewed 18 December 2013

We stayed overnight at this hotel and found it to be very good value for money. The rooms were clean, roomy and functional with all the facilities expected of a Novotel. From the outside it looked somewhat dated but the reception was well appointed and so was the eating area. We only took the breakfast option and there was plenty of choice available for all tastes. We came away from the table full enough to keep us going for hours.
The hotel is perfectly situated just a minute off the M6 so it was ideal for sightseeing in Leamington Spa Warwick and if you wanted to Coventry itself.
To be honest, if we were coming up this way again we would say it this hotel. I could not say anything bad about it.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank desmel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 24 December 2013
Dear Guest

Thankyou for taking the time to post youre comments regarding your recent stay with us at Novotel Coventry.

Your Feedback is very important to us and i will pass your comments onto the relevent departments.

Thankyou again for your comments and we look forward to welcoming you back to Novotel Coventry again in the future.

Best Regards

Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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520 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Warminster, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

We had a lovely night after going to a concert at Ricoh arena. Perfectly situated to be easy walking to the arena. Nice comfortable room and a lovely breakfast in the morning. Easily accessible from the motorway, all in all, ideal for what we needed

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 11 December 2013
Dear Guest

Thankyou for taking the time to review our hotel and leave us your feedback.

It is always a pleasure to recieve good feedback, i will share this with the teams as im sure they will be delighted to hear.

I hope to welcome you back to the Novotel Coventry and i hope your next stay will be as pleasent as your last.

Best Regards

Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 5 December 2013

Spent a night here recently.The room was nice, if slightly dated,Bed very comfortable.
Bathroom lovely and the toilet
oh dear, it was like a public toilet and yet again trouble flushing the toilet.If the toilet was updated,i would have given it a very good.
The staff in the restaurant were very helpfull and the gentleman on at night was a star, he even made a point of calling me by my name which I thought was a lovely touch.
Food very good.
I did feel that there was no need to charge for parking as you are not close to anywhere really, apart from the Motorway.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank falkirk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 6 December 2013
Dear Guest
thank you for taking the time to write a review on your recent stay at Novotel Coventry.
I was pleased to read that the staff where helpful and you were happy with the service offered to you.
With regards to the bedroom product, we have a rolling refurbishment programme within the hotel and the bathrooms have all been upgraded with a full refurbishment. we have had 25 superior bedrooms refurbished, and carpet replacements in some of the bedroom this year, to be completed over the following 18 months.

With reference to the toilet flush, as a company we have a very strong sustainability policy and as part of our environmental efforts, we have hippo bags fitted in the cisterns to save water, and i must apologise for this not being made clear to you.

Thank you again for taking the time to send us your feedback as it very important to us to enable us to offer the expected service to our guest and also help to improve our product to the guest expectation.

I hope we have the opportunity to welcome you back to Novotel Coventry agin in the future.

Best Regards

Jackie Clarke
GENERAL MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 December 2013

Staff very helpful and breakfast adequate. Rooms clean and quiet but in need of upgrade. Toilet flush useless, window broken,curtain torn and carpet stained but nothing major. You will need to use car or taxis if you want to eat out or to go anywhere. I stayed with my family and found it to be excellent value for money. This is the 2nd Novotel I,ve used and it wont be the last

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gareth h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 6 December 2013
Dear Guest
Thank you for taking the time to review the hotel.
I was very pleased to read that the service you received was pleasing.
With regard to the bedroom product we have a rolling refurbishment programme and have had all the hotel bathrooms fully refurbished over the last 3 years, we have 25 superior bedrooms refurbished and this year we have replaced 30% of the bedroom carpets, the remainder to be completed over the next 18 months. I was very sorry to read that the curtaining in the bedroom was not to standard and this has been discussed with teh housekeeper who is checking all rooms. A s a company we have a very strict sustainability policy whereby we implement actions to save energy and the toilets have hippo bags fitted into the flushes to save water, therefore need to be held down i do apogise for this not been explained to you.

Thank you again for your feedback as this is very important to us to enable us to constantly improve our product and service levels.

I hope we have the opportunity to welcome you back to Novotel Coventry in the future.

Best Regards
Jackie Clarke
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 November 2013

Booking the room, and breakfast, quite a long way in advance for my wife and I, meant I got a good deal. However, it then came to my attention, after making the booking, that there was a £4 car parking charge, which was not seen, either as an option, or in the T&Cs, when I made the booking. Having read a number of reviews subsequently, it seems others have come across this 'niggle' as well. Staying in about 1 out-of-town hotels a month across the country, as I do for work, this is the ONLY hotel I am aware of that charges customers for using its car park.
Booking-in went smoothly, and staff were helpful. The room was as I had expected from reviews - toilet noisy but working, room décor from the 70s; but I was also unable to close and lock the toilet door. This defect, along with a couple of other minor things, were reported to housekeeping staff. We then went off to see some snooker at the Ricoh Centre. This is the hotel's trump card in my view, for its location is only a 15 min amble from the Ricoh centre.
On return, my wife and I found the bed to be very comfortable, and we both had a very good nights sleep. Breakfast was excellent, and staff were very helpful and attentive.
Using it more as a B&B, we did not stay for dinner, or try many of the facilities.

Room Tip: We stayed in a 2nd floor room backing onto residential houses (that were quite some distance away...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 27 November 2013
Dear Guest
Thank you for taking the time to review your stay at Novotel Coventry
I was very pleased to read that the staff were welcoming and made your stay pleasant.
With regards to the decor in the hotel, we are constantly upgrading our hotels and have recently replace many carpets including all public areas in October this year. The bedroom plans will continue into 2014.

In response to your comment regarding car park charge, we do cahrge £4,00 per stay, and it is detailed on our website, however i do take heed of your comment and will endeavour to make clearer the policy.

Thank you again for your feedback as this is very important to us and I will share your comments with the teams here at the hotel.

Best Regards

Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
192 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 8 November 2013

When visiting Coventry to visit family, we decided to stay at this Novotel. We were pleasantly surprised, as the rooms are fairly inexpensive and we weren't sure what to expect. The menu is one of the best we have seen in the Novotel group. So much to choose from, whether you are hungry or just want a light bite and there are meat, fish and veggie options. We decided on a couple of starters and sides and had a tapas style meal one night in the restaurant, although we were the only ones there. However, due to the location of the table we had been offered, we didn't feel this. Another evening we sat in the bar area and ate, as the menu is served in both areas. As the restaurant is not open all of the time, this means that you can eat whenever you want. The room was very comfortable and was in typical Novotel style, giving us plenty of room to store shopping and our cases. All of the staff were very friendly and helpful and nothing was too much trouble. We would definitely stay here again when visiting the area in the future.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanC001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 12 November 2013
Dear Guest

Thank you for taking the time to review our hotel and leave us your feedback.

It is always a pleasure to receive positive feedback which i can share with my team.

We only hope you continue to use Novotel Coventry and look forward to welcoming you back.

Many Thanks
Jackie Clarke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 8 November 2013 via mobile

Stayed here 7/11/13
Rooms excellent and comfortable. Had adjoining room but was double doored so didn't hear a peep from next door (great idea)
Staff friendly and efficient, quick taxi ride to Ricoh arena, didn't stay for breakfast as too busy. Very close to junction 3 of m6. J found it very easily.
I believe the room was quite expensive (I didn't pay) but it really was comfortable.
I would stay here again and try the breakfast next time!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whingefreezone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCoventry, General Manager at Novotel Coventry, responded to this review, 12 November 2013
Dear Guest

Thank you very much for taking the time to post your comments regarding your recent stay with us at Novotel Coventry.
Feedback is very important to us, your comments will be shared with teams.

Thank you again for your comments,we look forward to welcoming you back to Novotel Coventry again in the future.

Best Regards

Jackie Clarke

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Coventry

Property: Novotel Coventry
Address: Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Coventry
#11 Family Hotel in Coventry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Coventry 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Novotel Coventry M6/J3 is an AA rated hotel located within walking distance of Ricoh Arena and 15 minutes from the centre of Coventry, Birmingham International Airport and the NEC. Ideal for a business trip with 8 meeting rooms for conferences and semi ... more   less 
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Also Known As:
Novotel Coventry Hotel Coventry
Coventry Novotel

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