Now I new for the price I wasn't expecting much. But I have to say its the worst hotel I've ever been, and recommend you choose a different hotel.
me and a work colleague were attending a training course in the area.
Arrival was fine, we were greeted nicely and the receptionist was pleasant.
I got to my room, the kettle in there was dirty and had a lovely dead fly in it. The room was dusty, the bathroom looked like it needed a good clean and the grouting replacing. The general cleanliness could of been better. it may be a budget hotel but surely a clean room is basic standard?
How ever I did find the beds were nice, and I had a good sleep. the next morning I had booked the breakfast for our stay, while booking it said cooked and on the back of the room door it also said cooked breakfast, and wasn't expecting a 20 min wait for a plate with just a single sausage and one hash brown! for a breakfast less than £5 and no detailed information what can u expect. More information would of been nice so if I would of know I wouldn't have booked. However when paying I informed the receptionist and it was taken off the bill, but was told that "its a new thing" and that all staff haven't been trained yet, Surely you should train your staff before rolling out a new product/service?
I also Have no email conformation after booking and I would expect to at least be given a Reference booking number via email or phone once you've left the hotel website. As a company we required a VAT receipt, and finding it very difficult to obtain one.
Overall, sorry I don't recommend this hotel, seems to be missing basic standards than Should really should expect.
- Official Description (provided by the hotel):
- Situated on the outskirts of Coventry City Centre and within walking distance of the nearby shopping centre and entertainment complex, we are also ideally situated for the Ricoh Arena, home of Coventry City Football Club. Your Première Classe Coventry Hotel is located just 10 miles from The National Exhibition Centre and within easy reach of Coventry and Birmingham International Airports. The Hotel is just 1 mile from J2 of the M6, and is close to all major routes into Coventry, Rugby, Leceister and Warwick. Première Classe Hotel Coventry offers an ideal location for leisure and business quests. ... more less
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- Also Known As:
- Campanile Hotel Coventry