This was my first trip with National Holidays so did not really know what to expect from accommodation from paying low price for trip. I had read mixed reviews on-line before arriving at hotel and just hoped I was not allocated the ones with paper hanging from the walls and damp patches above bed.
Booking in was very organised and stress free considering the amount of people arriving at the same time. Although our room was on the 8th floor on first entering the room I was pleasantly surprised and thought room was nice. That was until I looked above one of the beds and guess what........Yeap u guessed it black damp patch with cobwebs hanging down from it and larger amounts of paper coming off the wall. I was staying with my 2 teenager daughters of which 1 suffers from asthma so there was no way we could stay in this room.
Subsequently this changed my view of the room and wanted to be moved.
The staff on reception were very understanding and very helpful. Not been able to provide me with another family room they offered me 2 double rooms next to each other, which suited us fine. These rooms were of much higher standard and very clean.
Constant heating in the rooms was fantastic. I rang down once during my 3 day stay as heating didn't seem to be working one time and staff attended within 20mins to check. which i thought was very acceptable.
Extra pillows and bedding provided in rooms
Staff were fantastic always willing to help.
Drinks from bar where reasonable priced also
Disappointed not more entertainment provided as there was quite a few children/family's staying in hotel.
Also nothing much around hotel so you were stuck there really unless you had a car.
Food was okay. Nothing to glamorous but good amount available and edible.
Overall I was happy with standard for the price I'd paid.
Agree with previous reviews could do with a lot of maintenance to bring it up to standard and comfort.
- Official Description (provided by the hotel):
- The Britannia Coventry Hill Hotel is a modern hotel offering a spacious reception area, fantastic restaurant and comfortable rooms. It is situated close to the A45, which connects Coventry and Birmingham and is located just 9 miles from Birmingham Airport. If you are looking for Coventry Hotels close to the airport, this is the perfect choice. ... more less
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