We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Night of our Lives”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Coventry Hill Hotel
Ranked #37 of 39 Hotels in Coventry
Wigan
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Worst Night of our Lives”
Reviewed 12 May 2014

I have travelled all over, in this country and abroad and never stayed anywhere as bad. I have voiced my opinions to the hotel, however apparently my room was vandalised from them cleaning it last time to me arriving, what absolute rubbish, and this is said by the supervisor Holly.
This hotel is the way it is im my opinion by Poor operation, poor management and lack of training.
The supervisor in her email has told me she will not respond to any further emails, and that in its self tells a great picture. I would never stay in this hotel. I can however bring one possertive in that the reception staff are lovely.

Room Tip: Simply do not stay here.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,163 reviews from our community

Traveller rating
    49
    192
    313
    212
    397
See reviews for
177
379
84
220
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (350)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Gateshead
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 May 2014

Stayed on a National Holidays break for 3 nights, and it was OK!!! The bedding and towels were clean as was the room, which is all you want for a few days. So the food is not cordon bleu, but what do you want for the price you pay! It wasn't too bad. If I wanted a 5 star hotel I would have paid 5 star prices. So the outside wasn't brilliant, but we didn't plan to stand outside looking at the exterior!! National Holidays take you out each day so it was nice to get back to freshen up before evening meal. There was entertainment on one night too.
The bar prices were very reasonable, with a good selection of wines.
All in all, a very decent holiday for the price. Don't listen to the Moanin' Minnies. You get what you pay for!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MrsBGateshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 May 2014

Hotel was good, confortable bed and good location.

Only bad point was very noisy radiator in bedroom; kept me awake till 1.30am and then started clunking again at 5.30am.
Also receptionist didn't ask me if I enjoyed my stay on leaving.

Overall, was ok for the money.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clacton on sea
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 May 2014

Went hear with David Urquhart the staff are very helpful but the whole hotel is in need of a refurbish.
Rooms and beds were clean and so was the bathroom. but the wallpaper is hanging from walls around the window and windows are not too clean inside and out old ali frames. rooms are warm.
There were 5 half full coaches in when we were there and when we went to breakfast and dinner we had to wait for either plates rolls or food when ther was some there it was cold and plates were cold as well. No entertainment and nothing around hotel to do only one pub about 15 mins walk away.
We did have a good trip to Warwick castle well worth a vistis.

Stayed May 2014, travelled with friends
Helpful?
Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmslow, United Kingdom
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 May 2014

The hotel, as its name suggests, is up on a hill. It is close by the main road. There's little else of note around.

Arriving here on first sight I wanted to turn around and go somewhere else. The outside is a dump. It has been seriously neglected: uneven and lose paving, generally over grown with weeds.

Inside it is improves a little. Our room was really tired with old weathered furniture. The TV was a 14" portable with only a few channels tuned and a broken remote control. The battery cover was missing and its replacement sellotape had worn away meaning the batteries fell out. The room had been given running repairs. The internal door handle was loose, the lock had been replaced and was not the easiest to operate. There was water damage to the carpet near the bathroom door. The bath was worn. The cistern top must have been damaged as it had been replaced with one that was too large and that interfered with the flush handle. The bathroom did at least look clean and the shower worked.

The minimum of toiletries were provided. The towels were so small. Almost a face cloth and a hand towel. There was no bathroom floor mat.

There's no Wifi in the rooms. There is wifi access in the reception area where there is comfortable seating. But for a hotel that boasts conference facilities this is a joke.

The restaurant is clean. The staff were pleasant but lacked basic hospitality skills. Tea and coffee were available, but from the reception are. None was offered. The food was mediocre. It appeared to be directly out of the freezer. Breakfast was ample but again very cheap and basically prepared. As for the toaster, well good luck, at least it was amusing.

Everything is very, very low budget. I suggest you pay a bit extra somewhere else and get some value. If cost is the bottom line, then it's clean. But eat out.

This place is so, so tired. It's the first and last Britannia hotel I will use if this is their standard.

Room Tip: Some where else.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DJG300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 May 2014

The hotel was very cold in the dining room,bar and lounge, with the air conditioning on full blast .Asked 3 times if they could be turned off or turn the heating on but waste of time. The food was poor, vegetables undercooked, kept running out of some food so had to wait ages for it to be replaced. the soup was lukewarm. had to ask if we could have a dessert as there wasn't any left (our mealtime was the last one 7pm). The chamber maid took the hand towel but didn't replace it so had to go to reception to get another one. Altogether not a hotel I would reccommend.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Joyce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 May 2014

stayed here in October when we went on a national express holiday when we pulled up I thought it look like a prison but when book in to our room it was light and airie over look the car park .in the morning we had a great breakfast went out for the day & came back to a good evening meal the entertainment was good at night. four nights that we really enjoyed

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Coventry hotels
0.2 mi away
Quality Hotel Coventry
Quality Hotel Coventry
#18 of 39 in Coventry
493 reviews
5.7 mi away
Premiere Classe Coventry Hotel
4.3 mi away
Ibis Coventry South
Ibis Coventry South
#31 of 39 in Coventry
375 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Days Hotel Coventry
Days Hotel Coventry
#28 of 39 in Coventry
469 reviews
3.2 mi away
Ibis Coventry Centre
Ibis Coventry Centre
#16 of 39 in Coventry
543 reviews
1.0 mi away
The Jacobean Hotel
The Jacobean Hotel
#20 of 39 in Coventry
371 reviews
Show Prices
Show Prices
Show Prices

Been to Coventry Hill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coventry Hill Hotel

Property: Coventry Hill Hotel
Address: Birmingham Road Rye Hill | Allesley, Coventry CV5 9PH, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 39 Hotels in Coventry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Coventry Hill Hotel 3*
Number of rooms: 192
Official Description (provided by the hotel):
The Britannia Coventry Hill Hotel is a modern hotel offering a spacious reception area, fantastic restaurant and comfortable rooms. It is situated close to the A45, which connects Coventry and Birmingham and is located just 9 miles from Birmingham Airport. If you are looking for Coventry Hotels close to the airport, this is the perfect choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Priceline, Superbreak UK, TripOnline SA, Evoline ltd, Traveltool, S.L.U., HRS, HotelQuickly and Cancelon so you can book your Coventry Hill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing