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“Britannia Coventry” 3 of 5 bubbles
Review of Britannia Hotel Coventry

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Britannia Hotel Coventry
Ranked #35 of 39 Hotels in Coventry
Stanford-Le-Hope, United Kingdom
Level Contributor
151 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Britannia Coventry”
3 of 5 bubbles Reviewed 23 August 2014

About 45 of us went to the Britannia for a Friday to Sunday delayed wedding party. The couple had married in Greece a couple of weeks before. The hotel is a bit jaded and probably a 3 star rating. It's in the city centre and backs onto the cathedral. Just opposite is the motor museum which is fascinating and definitely worth a visit. Within a half mile are all the shops and a nice market so great for the ladies shopping. It has all the amenities that you would expect from a Britannia hotel but everything is run down and "hackneyed". The bar was reasonably priced but limited in drink selection. It had one poor real ale but a few decent ones were available in bottles.
We had entertainment on both nights and to be honest we all enjoyed ourselves so that was a bonus. The food is served in Bentleys, a self serve restaurant and could only be described as adequate. I have been there several times and know what to expect. A 3 star hotel with all the amenities. Staff were very helpful but not enough of them. Manager was doing his best and very helpful. Rooms, again as you would expect. Everything you want but all a bit jaded.For the price we paid it was good value. If you want to pay a lot more there is plenty of choice but this is a reasonable hotel with clean rooms and all the amenities that are usually required in a very convenient position.

Room Tip: Ask for one away from the road
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  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank PartyMason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (347)
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Athens, Greece
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 23 August 2014

Somebody should demolish this hotel, because renovating costs are enormous.The worst hotel i have ever been.
Pros:
1.The location.It is in the center,next to the university, the cathedral,the bus station, so you can go anywhere in the center of coventry in minutes.
2.In the 7th floor smoking is permitted in the room.
3.Ladies cleaning the rooms are very polite and try to keep everything tide and clean.Difficult task because the hotel is tearing apart.
Cons.
1.Personnel in the reception(except one lady) are rude (i think that's because they are tired from the work) and the keep saying lies when you are asking something.For one night they took
two payments (one from personal visa card and one from my work's visa).Even the corresponding email were shown to them they keep denying that a payment was done.The next day they found their mistake, but they insisted do not refunding the amount because the manager only could do the refund(?).But noone can find this manager,he/she is always out managing our hotels (lol)
2.Εverything is tearing apart.Parts of the wall are falling down, the baths are smelling, humidity is on the walls, the corridors are like a bunker and there are no actual beds in twin rooms, they are more to ranches.I haven't seen these kind of ranches,since my army duty
3.Noise is all over the place.Nobody tries to maintain a silent place for sleeping. Weddings in the 1st floor, an evangelist pastoral in the second,drunken construction contractors yelling to each other at the lobby.
Finally, somebody could write a lot things for this hotel, but the conclusion is that some government authority should visit the hotel and actually is Britain's worst hotel

Room Tip: 7th floor rooms are for smokers.The rooms in the corners of the floors are quieter.
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  • Stayed August 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Annibas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Coventry hotels

torquay
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 22 August 2014

Well this hotel needs updating,but the staff were friendly and eager to help,our room was clean,but again needed work on it,but sheets were clean,as were towels,plenty of space for clothes etc_tea coffeee etc facilities,food was good,3choices of starters main and dessert.went with a coach company and at£30 a day there really wassnt much to complain about.the day trips were fantastic,not to far away,people complain before they think sonetimes

Room Tip: 314 was ok
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  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank devongirlTorquay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ermington
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 20 August 2014

Well situated next to Coventry Cathedral, this hotel is an ugly reminder of how hideous Sixties architect was. It is run down, stained and battered. The restaurant is in theory open till 9.30pm but they don't want to serve anyone after 9pm. The carvery was beyond awful, everything dried up - maybe been there since lunch time? No waiter service, drinks only from a machine. Bar equally hideous, loud music, full of children, nowhere to relax. The room just about OK. Very shabby, Door wouldn't lock properly and there was a chain but nothing to fix it to. Fled as early as possible the next day. It was cheap and the receptions helpful.

  • Stayed August 2014, travelled solo
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Marcia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaxted, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 20 August 2014

Britannia Hotel is in the City centre so that's a Plus point. & Right behind the Cathedral, & old lanes section of City. Also Very close to Bus station & shopping centre.
Several good Bars & Pubs behind, & around the Cathedral area. Plus plenty of reasonable priced restaurants.

Reception is clean and staff efficient. As are all the staff.
Restaurant is Carvery style & although they do (or did at the time of out Visit) have sitting times, that said they are if possible willing to make allowances but you will have to give priority to the group that has preference at the time. (Nothing wrong with that)
Bar is bright & pleasant, and prices as expected for a Hotel Bar. Keg & Bottle Beers only. Plus small basic wine selection. Such is the clientèle I guess.
Function rooms are fine & roomy. And fit for purpose.

Now for the rooms!
Windows Filthy & I do mean filthy. So much so that I first thought they was tinted. I fully understand that cleaning is required (due to buildings design) by Abseil team, but this could be at least once a year to improve. I have extensive experience in the Building & Maintenance industry, & estimate it’s many years since 318's windows had been cleaned/serviced. (Window opened “with effort” but would not expect closing to be as easy) Obviously the inside was also lacking, as no way can they be suitably cleaned if one cant see to the outside to observe effect.

Furniture in my room “318” is a trip down memory lane; I thought I was back at my Nan’s.
Great if you are a lover of 60/70s retro. But it all matched so that's something I guess. All it needed was lavender & Jar of Humbugs, to finish the effect.
TV was a challenge, no way (& I tried) to get channel display on the CRT tube TV. Sitting Bingo prize style on the coffee table. so a lotto until you recognise a program as to what's actually on.
One Pillow & a small cushion, per Bed. OK for me as I used the second Beds one, but woe betide a couple sharing.
Chairs (Both) in room excessive Water marked. (What form of water caused the stains I can only guess at)

Bathroom is Adequate. Although with Loose fittings, Mismatched/broken fittings, plug chain missing, no WC Brush, "enough said"
House keeping try their best with pleasantly folded clean Towels & replenishments.

Beds "firm" enough said.

Noise (Traffic) if window is left open is beyond the Hotels control, & wasn't too Bad after dark. But in work time Oh Dear!
That said few folk like a cool airy room that I desire, so opening windows is not an issue.

I can’t say what other rooms were like but from fellow travellers reports, they are the same.

Food in Restaurant;
As Said its Carvery style. And the two main meals I had, over the two nights visit, was OK for taste, & texture in the Meat section, also in the deserts.
Vegetables? Had better & once or twice have had worst.
But it seems to be geared for the "Coach Tour Market" and not the independent travellers.
Several seats in restaurant, patched up & lacking attention. And a few tables in a condition that made dining in a group “interesting”

All in all I would rate it
High on Staff attention to Guest's needs, and willingness to assist & serve.
And
Low on Building condition.
Head office need to spend an amount, not a fortune but enough to tidy & service.

Certainly not worth paying full list price on rooms as shown on website at date of review.
Plus the cost as shown of £70ppn/£75prpn B&B (at best rate seen) is optimistic unless you are pushed. Full rate (£150+ppn) is a No! No! For what I experienced on this visit.
Another rather confusing matter is the costing per person per room; Meal’s Inc in cost is understandable. But the “single occupancy” per room paid is a tad staid in 2014. One would expect a cost per Room, unless they are so desperate for the extra shampoo sachet usage?
But above apart, we were on a Group Deal, (50 persons plus) then for what we paid Per Person it was ample & acceptable.
Not terrific by any means, but OK. & served its purpose.

The staff attempt their best, to make a silk purse from the proverbial. But are attempting a very difficult task.

And being told by Bar Maid that they are not allowed to accept Tips is odd to say the least?
Not that these types of establishments get a lot of tippers.

I have not added Pictures as I cant improve on the ones already posted on this site of the Britannia.

Room Tip: room at rear of Hotel & with balcony would be best.
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  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank davidmansworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 18 August 2014

This is the worst hotel I have ever stayed in and I've slept in ditches on Salisbury plain and the back of 4 tonners/vans.
1, rooms to warm
2, rooms dirty
3, windows so dirty I didn't need to close my curtains
4, ignorant and incompetent staff
5, tired decor
6, waited so long to check in I sat down ate my subway (footlong) still waited fifteen minutes once I'd finished.
7, even at 37 quid it was to expensive
8, smoking or non smoking, WTF,even as a smoker I was shocked.
9, not only will I never stay here again, im never staying in Britannia hotels again on principal, I will also tell everyone I ever discuss hotels with of my experience, I believe they call that a ripple effect in business. But you fools wouldn't know.

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank luke886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helier, United Kingdom
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 18 August 2014

Stayed here with a group of friends for the Goliath Poker tournament so this was part of a package. So for that purpose you could say it was fine, and for a stag do it would probably be ok as the room rate wasn't that expensive.

However you would not stay here with the wife, or for business purposes. The hotel looks very shabby throughout and although the hotel might have looked good in the mid 1990's we are now in 2014 and it doesn't look like its been refurbished in that time. Very dated and the whole place from the lift, to the corridors and rooms looks tatty.

Didn't risk breakfast and we heard it was not to be recommended to went to the nearby Wetherspoons where incidentally its cheaper.

No Wi-Fi in rooms which is pretty terrible in this day and age and because I need to use roaming in the mainland to surf the web this is a big issue.

The TV is something you'd see in a prison cell, and the TV channels are very basic. I noticed other reviews mention the wait at reception, this is something I witnessed.

Overall OK for a stag do or similar but otherwise stay clear.

  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wokingjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Britannia Hotel Coventry

Property: Britannia Hotel Coventry
Address: Fairfax Street | Cathedral Square, Coventry CV1 5RP, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #35 of 39 Hotels in Coventry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Hotel Coventry 3*
Number of rooms: 205
Official Description (provided by the hotel):
Right in the heart of the City, the Britannia Coventry Hotel adjoins the famous Coventry Cathedral, a tourist favourite. Formerly a DeVere Hotel, located right in the heart of Coventry city centre with department stores and designer shops close by making this a fantastic choice out of all the hotels in Coventry to base your short stay break from. ... more   less 
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Also Known As:
Coventry Britannia Hotel

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