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“Highly professional and very friendly”

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Radcliffe Training and Conference Centre
Ranked #21 of 39 Hotels in Coventry
Certificate of Excellence
Reviewed 8 August 2013

Returned to Radcliffe for a couple of nights, to find they are in the midst of major remodelling and extension. Apart from odd new pathways to dining and bedrooms, the biggest impact was Reception's slightly makeshift relocation. Despite major,daily and extended disruption, all the staff were friendly and literally went out of their way to orientate guests to new layout. Rooms still at high standard, clean, spacious, plenty of desk space, good lighting, reliable wifi. Catering here is outstanding; plenty of choice, full range from healthy to indulgent. Standards are very high indeed, so not only does the bar stock dry sherry, they serve it chilled. That level of understanding food and beverage, and caring about getting it right seems to characterise Radcliffe.

  • Stayed: July 2013, travelled on business
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Thank AlbertHerring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to post this complimentary review on Radcliffe following your stay. Myself and all the team look forward to welcoming you back to Warwick Conferences again soon.

Best regards,
Dannie Cahill.

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60 - 66 of 77 reviews

Reviewed 24 June 2013

I stayed here immediately prior to attending a conference the following day. Reception looked somewhat akin to bomb damage there being a huge hole in the wall, with pneumatic drills vibrating across the whole building during the day. The room was similar to a premier inn layout and the bed was comfortable and clean. The cost of the venue being double that of a premier inn, I wouldn't say this venue was good value. The bar stayed open late but costs were high and bar food was no better than average. Would recommend it as a last resort but you will get better for a lot less with a little looking around.

  • Stayed: June 2013, travelled on business
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Thank PaulBB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 1 July 2013

Dear Guest,

Thank you for your recent review on Radcliffe, Warwick Conferences. I apologise for the issues you found due to the refurbishment works but glad to hear your overall experience was ok.

I hope to welcome you back to Warwick Conferences again in the future.

Kind regards,

Dannie Cahill,
General Manager, Radcliffe

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Reviewed 26 May 2013 via mobile

I've always found the staff across the Warwick campus superbly professional and this stay was no different. Glad the refurb is underway as it's looking a bit tired. Food always good and great value. Thank you!

  • Stayed: May 2013
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Thank charlieksays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 28 May 2013

Dear Guest,

Thank you for your recent complimentary review on Radcliffe, Warwick Conferences.

I look forward to welcoming your back to Warwick Conferences once the refurbishment is complete.

Kindest Regards
Dannie Cahill

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Reviewed 20 February 2013

Stayed here 2 nights very disappointing. First night fire alarm engaged 5 times through out the night. Breakfast cold food very average
Bathroom floor nor washed same marks left my whole stay
Would not recommend at all

  • Stayed: February 2013
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1  Thank BangorBelle2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 22 February 2013

Dear Guest,

Firstly I would like to thank you for your review, and secondly apologise for the issues you experienced on the first night of your stay. Whilst they were out of our immediate control and resolved as soon as possible I can understand the disruption this will have caused to your stay.

Your other comments regarding breakfast and the bathroom will be taken seriously and fed back to our teams here at Radcliffe.
I do hope we have an opportunity in the future to compensate for your experience on this occasion and can assure you that the problems you experienced are far from our normal guest experience.

Kindest Regards,

Dannie Cahill
General Manager, Radcliffe

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Reviewed 1 December 2012

Attending a workshop on campus and stayed here, for £85 B&B amazing value, very good sized room, nice bathroom, great breakfast, friendly staff, clean and spacious everywhere. For an overnight stay perfect and can imagine for longer would be OK too, plenty of storage space for clothes and a good sized desk. Only complaint was soundproofing between rooms - could hear the man next door coughing.

  • Stayed: November 2012, travelled on business
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1  Thank DisneyNorwich_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 19 December 2012

Dear Guest,

Thank you for your recent review of Radcliffe Training and Conference Centre. I'm pleased to hear that you enjoyed your stay. With regards to your feedback about soundproofing in bedrooms, we are currently considering refurbishment plans for Radcliffe and so your comments will be included within these discussions.

Thank you once again for your kind review, and I hope to see you at Warwick Conferences again soon.

Kindest Regards,

Dannie Cahill
General Manager

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Reviewed 25 November 2012

Good hotel, the Scarman is more modern but this one is ok too. The room was spacious, it had a tv although not widescreen and the bathroom was big. Staff very friendly and breakfast was scrumptious. Would stay here again.

  • Stayed: November 2012, travelled on business
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2  Thank Sanchia46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 28 November 2012

Dear Guest,

Thank you for your glowing review of Radcliffe Training and Conference Centre. I am delighted that you enjoyed your stay with us. We pride ourselves on offering the highest standard of catering and customer service, so it is great to receive such positive feedback.

Thank you once again, and myself and the team look forward to welcoming you back to Warwick Conferences soon.

Kindest Regards,
Dannie Cahill, General Manager, Radcliffe

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Reviewed 6 November 2012

I stayed here because I was performing at the Warwick Art Centre which is very close by. The stay didn't start too well as there was some confusion over whether there would be a crib or not, as I was travelling with a baby. I think that it would be a good idea for Radcliffe to invest in a crib or two.

The staff, however, were excellent responding the best they could to all of my requests. The breakfast in the morning was great. The room smelled a little odd, but was basically nice and clean. Radcliffe is right on the university campus and so is very convenient. There was good wifi access and a good business centre. One thing that I'd say is that the room was very very hot at night and there didn't seem to be any way to turn the temperature down.

  • Stayed: October 2012, travelled on business
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1  Thank zoebrigley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwickconferences, General Manager at Radcliffe Training and Conference Centre, responded to this reviewResponded 28 November 2012

Dear Guest,

Thank you for your recent review of Radcliffe Training and Conference Centre. I'm pleased to hear that you enjoyed your stay, and that your experience of our staff was positive one.

With regards to your feedback about the cribs and the temperature of the bedrooms, we are currently considering refurbishment plans for Radcliffe and so your comments will be included within these discussions.

Thank you once again for your kind comments and I hope we can welcome you back to Warwick Conferences again soon.

Kindest Regards,

Dannie Cahill, General Manager, Radcliffe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radcliffe Training and Conference Centre

Address: Gibbet Hill Road | The University of Warwick, Coventry CV4 7AL, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #21 of 39 Hotels in Coventry
Price Range: £99 - £148 (Based on Average Rates for a Standard Room)
Number of rooms: 154
Official Description (provided by the hotel):
Radcliffe offers a wide choice of meeting spaces including 11 lecture rooms and 32 syndicate rooms. Each lecture room is fitted with remote-controlled audio-visual systems and a range of other training and presentation aids. All rooms benefit from natural daylight and custom all-day seating. When it's time to unwind, Radcliffe excels in offering residential facilities of the highest quality. From award winning catering to luxury en-suite bedrooms, Radcliffe is a true home away from home. For the more energetic, there is also a games room, an exercise room and full access to the campus sports facilities including swimming pool. ... more   less 
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