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“formule 1,Coventry”

Coventry City Hotel
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Coventry City Hotel
Ranked #30 of 39 Hotels in Coventry
Reviewed 11 October 2011

Good comfortable basic hotel excellent value for money .Toilets a bit stinky as usual but if you can hack that you can't go wrong .not in a bad area near to the ibis where breakfast is served as an all you can eat buffet format .The beds are always comfortable in these places.

  • Stayed: October 2011, travelled as a couple
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Thank sheilam188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 21 October 2011

Thank you for your kind words. Such feedback is very much appreciated and my team will be delighted to hear that you enjoyed yourself. It is much appreciated if you raise any problems occuring in communal bathrooms during your stay so that we have a chance to rectify them immediately. We look forward to welcoming you back. Kind regards, Joanna, General Manager.

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27 - 33 of 55 reviews

An Accor traveller
Amsterdam, The Netherlands
11
Reviewed 5 October 2011

  • Stayed: October 2011, travelled with family
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1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 21 October 2011

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An Accor traveller
Coventry, United Kingdom
1
Reviewed 3 October 2011

  • Stayed: September 2011, travelled solo
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 21 October 2011

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Reviewed 8 August 2011

the filthiest place i have ever stayed in! my friend and i walked straight out and went to reception to get our money back. The whole place smelt really bad and there were horrible stains in the carpet. I thought that was the worst of it til i realised we didnt have a toilet and washroom in our room, they have communal shower rooms and toilets!!!!! It looks and feels and smells like a hostel...*shiver down my spine*

  • Stayed: August 2011, travelled as a couple
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1  Thank shami83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 9 August 2011

Thank you for your feedback. We treat all comments with the utmost seriousness and will be
investigating the matters accordingly. I am sorry that you were unaware of communal toilets. This is clearly communicated on all our distribution channels. Please also let me inform you that all the carpets will be replaced towards the end of August. Kind regards, Joanna / General Manager.

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A TripAdvisor Member
coventry
1
Reviewed 25 July 2011

Access door difficult to open.
Several guests could not get cards to work effectively. Hence security was ineffective, as many people entered at one time with only one card swiped.
Entered room to find used towel left on floor.
Toilets and showers were basic and though clean, showed signs of heavy usage.

  • Stayed: July 2011, travelled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 26 July 2011

Thank you for your feedback. Please note that the bedroom key card has magnetic stripe on it which can get deactivated when placed next to such device as mobile phone. We are currently looking into that issue. I am glad that you found the hotel clean. I would like to apologise for the towel left on the floor. I have shared your feedback with Housekeeping Department. Kind regards, Joanna / General Manager.

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Reviewed 10 July 2011

Do not stay here if you do not smoke cannabis, or even appreciate the smell. Also the following defects were found during our overnight stay:
External entrance / exit door tampered with
Shower rooms defective, and wreaking of smoke
toilets completely saturated in urine!!
Rudevstaff member barging within room when we had just left, not obvious we were not coming back either
no-one available within reception to ask anything, purely in adjacent IBIS Hotel
Within rooms, window sealed causing health and safety risk, and smoke alarms within rooms must have been sealed as majority of rooms had obvious smoking within
Basically recommend this one if you appreciate the smoke, lack of cleanliness,

Room Tip: Don't bother!!!
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  • Stayed: July 2011, travelled with family
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1  Thank DaveG24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 12 July 2011

I am really sorry to hear that your stay wasn’t up to expectations. Please, note that Formule 1 is fully non smoking hotel and regular fire safety checks are done both internally as well as by external company. Also Health and Safety checks are done in the hotel and I can only assure you that our bedroom windows fully comply with all teh requirements. I am sorry that on this occassion the toilet you were willing to use was not left in a decent state by a previous guest. They are also cleaned on a regular basis during the day. I understand that despite our efforts it is not always possible to control the cleanliness of communal toilets. I would also like to inform you that ibis reception is open 24/7 and I am sorry that the receptionist was not present at the desk when you arrived. We do have 15 Minutes Satifasfaction Guarantee Contract in ibis and I can only imagine that receptionist could have been dealing with another guest enquiry. Once more, please accept my apologies that on this occassion we have failed to meet your expectaions. Kind Regards, Joanna/ General Manager.

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Reviewed 2 July 2011

  • Stayed: June 2011, travelled with friends
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Thank charliechat85
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCovManager, General Manager at Coventry City Hotel, responded to this reviewResponded 12 July 2011

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Additional Information about Coventry City Hotel

Address: Mile Lane, Coventry CV1 2NN, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #30 of 39 Hotels in Coventry
Number of rooms: 86
Also Known As:
Formule 1 Coventry City Hotel Coventry
Formule 1 Hotel Coventry

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