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“Surprisingly good”

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Holiday Inn - Coventry M6, Junction 2
Ranked #10 of 39 Hotels in Coventry
Reviewed 19 June 2014

Stayed here for a two day conference and it's a really nice venue, good facilities, rooms clean and modern. Staff in the bar are friendly, professional and go out of their way - esp Julie and Jaison..

  • Stayed: June 2014, travelled on business
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Thank Chamor33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 24 June 2014

Dear Chamor33,

Thank you for taking the ytime to review our hotel. We are very pleased that you found our service excellent. We do pride ourselves on delivering a great guest experience and this has clearly been the case with you.

We do hope you will visit us again in the future.

Yours Sincerely
Darren Cooke General Manager

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505 - 511 of 799 reviews

Reviewed 12 June 2014

Just finished a meeting at this hotel, yet again staff were excellent in looking after my visitors and myself. Yet again as before, Julie was both very friendly and professional and both my visitors commented on the excellent service we recieved. Will definately be back.

  • Stayed: June 2014, travelled on business
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Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 19 June 2014

Dear John K,

Thank you for taking the time to review our hotel. We are so pleased that we once again met your expectations during your business meeting here with us. I will pass on your comments to Julie as our team always enjoy receiving great feedback from our customers.

Thank you again for your comments and we hope to see you again soon.

Yours Sincerely
Darren Cooke General Manager

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Reviewed 4 June 2014 via mobile

I come to the hotel at least once a week to interview and have done for the last 4years The staff in the cafe area and on reception are so friendly and welcoming. Julie, Eimly and Fernando in particular. They always great me will a friendly hello and smile. A joy to come to this hotel for business. Julia

  • Stayed: June 2014
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Thank juliaheaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 11 June 2014

Dear julieheaney,

Thank you for your lovely review of our hotel. We always love welcoming back our regular guests and are so pleased that you find the service better every time you visit. Our staff do pride themselves on delivering the best customer service and this has clearly shown in your review. Julie from the bar was the first person to come to me and say she had had a mention and was over the moon.

We look forward to your next visit with us.

Yours Sincerely
Darren Cooke General Manager

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Reviewed 31 May 2014

This was our second stay at The holiday Inn M6 Coventry.
The hotel didn't quite live up to the last time we stayed as the room wasn't as clean and things like loo roll holders hanging off the wall and stains in the bathroom spoiled it a bit for us.
However, the beds were comfortable and the booking of two rooms interconnecting was fine and the breakfasts certainly were of an excellent standard.
The front of the hotel was littered with cigarette butts mainly because the designated smoking area and ashtray/bins are understandably a distance from the front entrance but as it was raining during our stay people were putting their cigarette butts in the plants by the front entrance so they could smoke undercover.
My suggestion would be either giving the designated smoking area a shelter or at least putting an ashtray/bin close to the main entrance to stop people just putting them in the plant pots etc.
The staff were helpful as usual which was nice.
We don't really understand why breakfast on weekdays are a couple of pounds more expensive, this doesn't really make much sense but otherwise it was excellent value for what is on offer such as cooked breakfasts/cereals/fruit and yoghurts/pancakes and tea and coffee to order.
We will be returning to Coventry next year and will consider the Holiday Inn again although we were as I said slightly disappointed that the cleanliness wasn't as good as it was last time we stayed.
Thanks

  • Stayed: May 2014, travelled with family
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Thank moonstonebright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 11 June 2014

Dear moonstonebright,

I would like to thank you for taking the time to review our hotel. Please accept our apologies if you think we failed to deliver our product as well as the previous time but do appreciate the feedback as this does help us to improve our services we offer to our guests. Regarding your room I have forwarded the comments to the housekeeping team for addressing, and the smoking shelter is in the pipeline of being built so this should alleviate the problems regarding the front of the hotel when the weather is not quite with us.
I am very pleased you found the beds comfortable and the interconnecting room an advantage to your stay.

We do hope on your next visit to Coventry that you choose to stay in our hotel and we look forward to serving you again.

Yours Sincerely
Darren Cooke General Manager

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Reviewed 22 May 2014

Once again top service from a great hotel and their team!. In Reception - Susan and Becca were a credit to the hotel and ever obliging. They were helpful, kind and considerate. The restaurant staff were polite and friendly, especially Pat and Jason who were always attentive and welcoming. The rooms were comfortable and common areas were always clean and tidy. Julie did a particularly good job looking after our room. We cannot fault this hotel which is extremely well managed by Darren Cooke and we will not hesitate to come back.

Room Tip: Rooms at back are quieter.
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  • Stayed: May 2014, travelled with family
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Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 11 June 2014

Dear MichaelT,

Thank you for your lovely review of our hotel. We do pride ourselves on delivering the best customer service and this has clearly shone through during your visit. We have pssed on your kind comments to those team members mentioned and they were all extremely happy and proud that they had made such an impact on you during your stay.

Once again thank you for your review and we look forward to serving you the very best service when you return.

Yours Sincerely
Darren Cooke General Manager

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Reviewed 21 May 2014

As a regular business traveller I must mention the service from the girls in the lounge Julie and Emily,both a credit to the hotel

The food and drinks are good too just off the motorway and free parking

  • Stayed: May 2014, travelled on business
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Thank CheshireSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 11 June 2014

Dear CheshireSyd,

Thank you for your lovely review regarding our bar/lounge staff Julie and Emily. We at the Holiday Inn do pride ourselves on giving the very best customer service and this has clearly shown during your visit. We have passed on your kind comments to both girls who were absolutley thrilled to have been mentioned by name by a guest.

Once again thank you for visiting and we do hope that we see you again very soon.

Yours Sincerely
Darren Cooke General Manager

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Reviewed 15 May 2014

I can't fault this place, I had a great and night's sleep and the breakfast was of good quality and included everything you could want and more. The reception, bar and breakfast staff were all polite and helpful and the rooms and communal areas were all nice and clean. The rooms were comfortable and had all the facilities you would need. I would definitely stay here again next time I'm in the area.

I would also like to say a big thank you to the hotel as I managed to leave my electric toothbrush behind but it arrived back home with me within the week and I wasn't even contacted to pay for the postage so you can't say fairer than that! :)

  • Stayed: May 2014, travelled with family
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Thank Guy_A81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn - Coventry M6, Junction 2, responded to this reviewResponded 11 June 2014

Dear Guy_A81,

Thank you for your kind review of our hotel. We are very pleased that your stay with us was a pleasurable one and that you found our hotel to have everything you would expect from the Holiday Inn brand.
We are very pleased that your toothbrush found it's way back to you, and always aim to go that extra mile for all our guests.

We do look forward to serving you again in the future.

Yours Sincerley
Darren Cooke General Manager

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Additional Information about Holiday Inn - Coventry M6, Junction 2

Address: Hinckley Road, Coventry CV2 2HP, England
Phone Number:
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coventry
#10 Family Hotel in Coventry
Price Range: £58 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Coventry M6, Junction 2 3*
Number of rooms: 158
Official Description (provided by the hotel):
Located in the heart of England the Holiday Inn Coventry M6 J2 is a spacious purpose built hotel with air conditioning and high speed internet access. The hotel is situated on the outskirts of the historic city of Coventry. It enjoys a prime location benefiting from the motorway networks of the M6, the M1 and the M69. The Holiday Inn Coventry is only a 15 minute drive from Birmingham Airport and also a 15 minute drive from the Birmingham National Exhibition Centre (NEC). Coventry City Football Club's stadium, the Ricoh Arena, is just an 8 minute drive. They have hosted concerts like Oasis and Take That, the Rugby EDF Energy Cup Semi-Finals and the Midlands Motor Show. Also located beneath the arena is the 36m Isle of Capri Casino offering gaming and entertainment. The hotel is a perfect base for exploring Coventry and Warwickshire. Just a short drive from the hotel you can visit the historic castles of Kenilworth and Warwick, the stately homes and gardens at Stoneleigh Abbey and Coombe Abbey. For the motor enthusiast there is Silverstone and Mallory Park motor racing circuits, Coventry Transport Museum and the Heritage Motor Centre all within easy reach. Back in the hotel after a day exploring indulge yourself in our Spirit Health Club with Swimming Pool, before dining in our contemporary restaurant. ... more   less 
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Also Known As:
Holiday Inn - Coventry m6, Junction 2 Hotel Coventry
Coventry Holiday Inn

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