I parked just over 15 minutes during the Check Inn and handed a £100 fine in the post.
When I arrived at Earslon Park Primer Inn, I had to wait for few minutes at the reception before any staff arrived. He did not inform me that I only had 30 minutes to move the car before I would be fined.
The staff only mentioned that there is a multi-storey car park next door for overnight stay which the driver have to pay first before moving his car to multi-story car park. There were not any option to pay by card so I have to call and it took me over 20 minutes to be transferred to a human to register and pay for the overnight parking at the multi-storey car park.
My room was quite far away from reception and there was no chance of me check Inn, drop my luggage and pay for the parking in 30 Mins.
I made a complaint to Premier Inn and the response I get was that it is not there staff duty to inform customer about the Parking. Really!!!!!!!!!!!!!!!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Relax in style in this grand building, right beside the Albany Theatre and the Skydome Arena ... more less
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