Tired and in need of updating. No welcome in the Bar, had to wait for service too long. If the Bar was more welcoming and staffed , profit would be a lot higher. We gave up in the end and spent our money in the Red Lion over the road and were thanked for our custom.
No hot water in the morning of the second day, no mention of this until we inquired, no offer of compensation.
Food (breakfest) very good ! Breakfast staff spot on,polite and helpful.
Nasty smell in corridor to room 104 ! Room clean and tidy,bed comfortable, tea and coffee very nice.
Not even a thank you when we left. Reception staff and management need course in customer management !
- Official Description (provided by the hotel):
- Parking is charge at £5.00 per night ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, LateRooms, Ebookers, Agoda, Cancelon, 5viajes2012 S.L., HotelQuickly and Evoline ltd so you can book your Norfolk Arms Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Norfolk Arms Hotel Arundel, West Sussex