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“Great Stay!”

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Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
Portsmouth
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Great Stay!”
Reviewed 30 January 2013

Spent last Friday night at HAP, arranged by my girlfriend as a surprise break. Avisford Park was an inspired choice. The hotel is set away from any main roads, in a lovely rural location, handy for Arundel, the Goodwood Estate, and almost equi-distant between Portsmouth and Brighton (each maybe a 30 min drive).

The restaurant was faultless, for what it was. The menu was interesting, wine list acceptable and the service impeccable. The restaurant manager deserves a special mention. Very professional, attentive without being overbearing, and we clearly shared the same sense of humour. Top bloke!

The hotel itself lent for a thoroughly relaxing break, it had a lovely ambience and, as important as anything else, the staff where superb. Particularly those on reception. I regret I can't recall their names but the two young ladies at reception when we arrived (Friday eve 25 January) are a credit to the hotel. Any hotel is only as good as the staff allow it to be ...on this basis I would recommend the HAP and will use it again.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank DazzaPFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 13 February 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013.

We were glad that you found Avisford Park to be an inspired choice by your girlfriend for a surprise break, and in a convenient location for nearby towns and places of interest.

We were also delighted that you enjoyed your dining experience in our Cedar Restaurant, and were well looked after by our professional and attentive Restaurant Manager.

Thank you for your kind comments relating to our team members, particularly those on Reception. We pride ourselves on being a friendly and professional team and were pleased to note this was your experience.

Thank you once again for your feedback. We do hope that you will return again for another “surprise” break before too long.

Yours faithfully


General Manager
Hilton Avisford Park
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Traveller tips help you choose the right room.   Room tips (453)
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English first
Swansea, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2013

I planned this weekend around my 40th Birthday. The Hotel is situated between Arundel and chichester situated in fantastic sussex countryside. The hotel is just of the A27 and very easy to get to from Brighton, London, Portsmouth.

The Hotel is basically a country club with golf course gym and swimming pool. I arrived in the snow and look like its from a picture postcard.

it has a nice long drive way leading up to the hotel with a water fountain just in front of the hotel.

Their is plenty of parking and parking at this hotel is free of charge. The hotel is dog friendly

I found the hotel staff on arrival very friendly . Room was very easy to find with 32" tv phone coffee making facility.

I forgot my Iphone charger and the staff even were able to find a iphone charger for me
so will say has great customer service.

I did buy a meal voucher which was worth getting as did save me a lot of money for £26.50 if I had not purchased this my meal would of cost me about £47. The only thing this does not cover is the drinks wines and champagnes.

There are two restaurants you have a restaurant by the bar and the formal dinning room. Which is where I ate. The food is very well prepared to what I would expect in a west end restaurant .

The breakfast though is a buffet style self service. You have cooked breakfast selection also there are a good choice of cereals ,fruits, yogurts and fruit juices.


The Hotel building is over 250 years old so has a lot of history. The staff even brought me up a book all about the hotel . It has only been used as Hotel since about 1970 before that was a prep school and then prior to that was owned by the various generals from the army.

Well staying their it is worth visiting arundel very nice village with castle and has a great pub the black rabbit which also serves good food which over looks the river.

Chichester is also near by and very nice in the evening with its theatres and has a great city nightlife.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank davids73186466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 13 February 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013 on the occasion of your 40th birthday.

We were glad that you found the location of the hotel convenient and with plenty of free car parking available.

We were also pleased to note that you found our team on arrival to be very friendly and when you reported that you had forgotten your ‘phone charger we were able to provide you with one to use during your stay.

The introduction of dinner vouchers has proved very popular with our guests, and we were glad that you took the opportunity to purchase one for use in our Cedar Restaurant and had an enjoyable meal. Our extensive Hilton breakfast certainly provides guests with a wide choice of items to cater for a range of tastes and preferences.

The hotel has gone through many changes in its history and we were pleased that you found its story interesting.

Thank you once again for your comments and we do hope that you will return again soon perhaps during the summer months.

Yours faithfully


General Manager
Hilton Avisford Park
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Southampton, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 January 2013

I really enjoyed my stay at Avisford Park. My boyfriend and I arrived on Friday evening to be welcomed by two very friendly and helpful reception staff, they were excellent. We had a really nice meal in the restaurant and once again we were very well looked after by the staff, our waiter was particularly helpful. This was a great start to our weekend. The room was comfortable and clean. In the morning we had our breakfast brought to our room, cooked and still warm. There was so much to eat we found it to be good value for money. The later checkout time of 12pm allows a nice leisurely start to the day and that was one of the reasons that I booked with Avisford Park. Overall a pleasant and relaxing stay, I would recommend staying here.

Room Tip: I registered for an estandby upgrade which we got on arrival so had a lovely view of the golf course...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Louise Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 13 February 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013.

We were delighted that you and your boyfriend had a pleasant and relaxing stay with us, beginning with a friendly welcome by our reception team and followed by an enjoyable meal in the restaurant.

We were also pleased that the standard of accommodation met with your satisfaction and note you took the opportunity to have a leisurely breakfast in your room.

Thank you once again for your comments and we do hope that you will return again soon for a further night away.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 January 2013

We planned this weekend around Fontwell races which unfortunately was called off.

OK the bad points. Yes, the hotel is tired which is reflected in the price.

However, the carpets in some of the communal areas during our stay did NOT see a cleaner and the lounge and dining areas were cold - some people were dressed in their fleeces! A revamp of the decor is outwith local management discretion but they could have addresses these issues.

The bar prices were a little higher than I pay in Bath but the charges for tea and coffee were way over the top.

We had two breakfasts and two dinners which were absolutely fantastic. We seldom eat in hotel restaurants, often a disappointment, but the quality and price could not be faulted.

The highlight of the weekend was the fantastic service from start to finish. I hate to pick anyone out in particular but the service from Zack and Brett in the restaurant and bar was exceptional - hope the cats are well Brett.

We visited The Grand Hotel in Brighton on Sunday as the races were off and although they had copious numbers on the the service was extremely poor by comparison.

Looking forward to our next trip.

Room Tip: Not the hotel's fault but we always seem to have a room adjacent to door slammers and people who...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianJones91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 13 February 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013.

It was disappointing to note that the standard of cleanliness in the public areas fell short of our usual high standards during your stay and the temperature in the lounge and dining areas was below that for your comfort. Please be assured that these particular issues will be addressed as a matter of urgency.

On a more positive note we were delighted you enjoyed your breakfasts and dinners with us and could not fault both quality and price. We pride ourselves on being a friendly and professional team and were pleased to note this was your experience. Your particular mention of Zac and Brett will be shared with them.

Thank you once again for your feedback. We note that you are planning a return visit and look forward to welcoming you back again soon.

Yours faithfully


General Manager
Hilton Avisford Park
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West Sussex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 January 2013

My family and I recently attended a local motor club party here for the second year running and feel we must praise the hotel and it's staff for their first class service and customer care. From our experience, and many others as I understand, all the staff on the night were very polite and helpful (particularly the lady in charge who was from New Zealand I believe). The food - prepared especially to accompany our event - was well cooked, tasty and presented/served in a very pleasing manner. OK some people may argue that the bar prices might be considered a bit on the high side but from my experience this is not uncommon at this type of venue in this day and age. The room and associated services were great, as was the resident DJ who played some entertaining music. I cannot comment on the rooms or associated breakfast as living locally we did not feel the need to stay over. Finally, praise should also go to Tracy H, who deals with the organisation of such events, as she again pulled out all the stops to ensure that this event went as well as it had the previous year. Well done Avisford for a job well done. Hopefully, the Club will return here again next year for another repeat performance.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank BrownOwl038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 13 February 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013.

We were delighted that you had an enjoyable stay with us whilst attending a local motor club party. Your comments regarding our polite and helpful team have been shared with those concerned, in particular the event organiser Tracy Hammerschalg who ensured everything ran smoothly leading up to the event and the Event Manager who looked after things on the evening.

We were also pleased to note that the standard of food and entertainment were to your satisfaction.

Thank you once again for your feedback. We do hope that your motor club will decide to return to Avisford Park for a third year.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton Surrey
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 January 2013

We stayed at this excellent Hotel for a Winter Ball that was organised by Checkatrade. It is in swuch beautiful surroundings - the grounds as beautiful and they have a golf course.
The staff were excellent - nothing was too much trouble for them. The rooms were very comfortable and warm ......................in fact everything was PERFECT.
We loved the fact that breakfast on Sunday morning was served until 11a.m. which gave us plenty of time to sleep off the previous evenings celebrations.
The food that they served during the evening was wonderful - cooked and served in a professional friendly way. WELL DONE THE HILTON AND WELL DONE CHECKATRADE (if you are looking for a Tradesperson or are a Trader yourself - checkatrade's website is worth a visit)

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeanhillview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 31 January 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit in January 2013.

We were delighted to read that you had an enjoyable stay with us for the Checkatrade Winter Ball. We are very fortunate to have extensive grounds and were pleased that you enjoyed the location.

We pride ourselves on being a friendly and professional team and are glad to note this was your experience.

We were pleased that the standard of food for the function was to your satisfaction and the later breakfast time afforded you the opportunity to have a leisurely morning.

Thank you once again for your very positive feedback. We do hope that we will have the opportunity of welcoming you back to Hilton Avisford Park in the future.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 January 2013

We stayed from Christmas Eve to Boxing Day and were pleased with the accommodation. We were in the Lodge annex but there was a covered walkway to the main building so this was fine. It was also nice and quiet. The room was larger than expected, comfortable and warm. The food was all good, especially the breakfasts. The staff were welcoming and helpful. We had a Christmas stocking with edible goodies left on the door which was a nice surprise, as we hadn't booked for the Christmas package, but just bed and breakfast plus Christmas Dinner. The bar was quite expensive.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewburyTravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 31 January 2013
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your visit for Christmas 2012.

We were delighted that the standard of accommodation and overall comfort were to your satisfaction. Our Hilton breakfasts receive many favourable comments from our guests and we were pleased to note that this was also your experience.

We pride ourselves on being a friendly and professional team and were pleased that you found our team members welcoming and helpful. We were also glad to note that you appreciated the Christmas stocking!

Thank you once again for your feedback. We do hope that we will have the opportunity of welcoming you back to Hilton Avisford Park in the future.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
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Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

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