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“night away”

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Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
Steyning, United Kingdom
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“night away”
Reviewed 16 February 2014

The Hotel is in a lovely location and very peaceful and tranquil. Our room was a standard room - bit of shoe box in one of the wings. Room was unremarkable and not great sound proofing - could hear people talking / tv on in the room next door. Pleasant staff and service but the hotel is a little shabby and tired around the edges, could to do with some TLC to bring it back to the standard is should be

Room Tip: pay for an upgrade - standard rooms are ...... very standard and small
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased to note you found our location convenient and appreciated the peace and tranquillity.

Due to the age and former uses of the hotel, the size and style of our bedrooms vary and we apologise that the standard of accommodation did not meet your expectations on this occasion.

Thank you once again for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
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2,005 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (458)
Date | Rating
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English first
Hove, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2014

We treated ourselves to an executive room which was about £106 for B&B. The room was very big and clean, as was the bathroom. 2 televisions, settee, armchairs, desk, fridge (no mini bar so we could put our own drinks in there), complimentary water, wine and chocolate. Excellent buffet breakfast. Great service. Only minor complaint was an air vent in the bathroom that was noisy due to the wind outside - cured with a bit of cardboard to stop it knocking. The gym and pool didn't look enticing so gave them a miss.

Room Tip: Stayed in room 119.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 84Hawkeye68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased that you found the standard of accommodation (suite) to your satisfaction and enjoyed the buffet breakfast. Your comment regarding the vent in the bathroom has been noted and passed to our Maintenance Manager for investigation and remedial action as appropriate.

Thank you once again for choosing Hilton Avisford Park. We do hope that you will return for a further visit and try our extensive leisure facilities.

Yours faithfully


General Manager
Hilton Avisford Park
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London
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2014

This hotel was a recommendation. Wonderful staff at this hotel, everyone from reception / cleaners / bar / waiters at dinner and breakfast were wonderful. You made my friend's brithday special. Thank you

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Gina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted that you found all our team members wonderful and they helped to make your friend’s birthday special.

Thank you for choosing Hilton Avisford Park for this special occasion and we do hope you will return again.

Yours faithfully


General Manager
Hilton Avisford Park
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Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

We really enjoyed our weekend stay. Mentioned it was my birthday and there was
a lovely fruit, wine and choc. treat left in our room! Thank you! We ate Rib-eye steak
in the restaurant and it was one of the best steaks we have eaten and breakfast was also of a good standard. Room was clean andcomfortable and the hotel is well situated for easy road access. Although a little small, the pool, sauna and steam room were a welcome break.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Deb42east
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted that you enjoyed your weekend stay with us on the occasion of your birthday.

We were also pleased that the standard of food (in particular the rib-eye steaks), accommodation and cleanliness all met with your satisfaction. We also note that you had opportunity to utilise the health club facilities which provided a welcome break.

Thank you for choosing Hilton Avisford Park for your birthday celebrations. We hope you will return for a further visit.

Yours faithfully


General Manager
Hilton Avisford Park
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A TripAdvisor Member
Reviewed 9 February 2014

The staff members were very professional and helpful, the room was comfortable, and the amenities as a gold member made our stay even better. The hotel itself is lovely, situated on a lush golf course.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 26 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted you found our team members very professional, the room comfortable and appreciated our beautiful setting.

We were also glad to note that you are a Gold Hilton Honors Member and enjoyed the amenities provided.

Thank you for choosing Hilton Avisford Park. We do hope you will return for a further visit.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
1 review
Reviewed 2 February 2014

Very nice hotel, indeed. Late week 2 night stay for me. Well done to my wife for finding and booking the hotel for me. Great facilities, obviously an old school with all the head boys embossed into the oak panels in the restaurant. Quite location. Very friendly staff. Food and bar/lounge set up very well set up. I used the pool, steam room & sauna. If on the south coast again. I would return. Recommended. No free internet in the rooms, was my only issue. However you could obtain a code and have a free hour in the bar. Clever as you end up purchasing more drinks from the very nice bar staff. You can't reset.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gareth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 26 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in January 2014.

We were pleased to read that you enjoyed your stay with us whilst on business in the area and found the facilities, location and level of service all to your satisfaction.

Thank you for choosing Hilton Avisford Park and we hope you will stay with us again when next in the area on business.

Yours faithfully


General Manager
Hilton Avisford Park
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Lot-et-Garonne, France
Level 6 Contributor
521 reviews
249 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
Reviewed 1 February 2014

The USP of this hotel are the staff. They are exceptional and all wonderfully helpful.

I stayed in this former country house and boarding school for one night on business. This must have once been a lovely but was obviously 're-done' in the 1990's and inside now looks like a rather dull chain hotel somewhere in middle America. I had a deluxe room but it really badly needed refurbishment. The bathroom was ridiculously small with worn out fittings and needs a total refurb. The bed was hard.

There are no lifts at this hotel so lugging baggage upstairs is a problem.

I had dinner in the rather lovely panelled dining room with names of former boarding school head boys adorning the walls. Service was great but the food haphazard. The bread board looked great but the rolls cold and almost stale. My steak was smothered in salt in the kitchen and I and to ask for one minus salt. In this day and age with concerns about health it's almost unheard of for a chef to decide how much salt a guest should be eating. Bizarre.

Breakfast was standard but again the service good.

I might stay here again as there isn't much choice in the area but I refurb and a more contemporary chef would help!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank francophileonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 26 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in January 2014.

We were delighted that you found all our team members provided excellent service and were wonderfully helpful.

We have, however, noted your constructive feedback concerning the decor and your meal and thank you for bringing these concerns to our attention.

Thank you for choosing Hilton Avisford Park and we do hope you will return for a further stay when next in the area.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
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Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

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