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“Excellent stay ”

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Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Excellent stay ”
Reviewed 19 February 2014 via mobile

I stayed at the hotel last week for 2 nights. Everything was very good - staff were friendly and polite, the communal areas and room were lovely. We upgraded to a better room which was worth doing and stayed overlooking the garden.

The restaurant is lovely and the staff excellent - the only minor let down was the food at dinner which was good but not as good as we were expecting based on the high standards in all other aspects of the hotel.

We would definitely go back again

Stayed February 2014, travelled as a couple
Helpful?
Thank Joegallagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased that you enjoyed your two-night stay with us and found the standard of accommodation and level of service to your satisfaction.

We note, however, that you were somewhat disappointed in the quality of the meals in the restaurant and have passed your feedback to our Head Chef.

Thank you for choosing Hilton Avisford Park. We look forward to welcoming you back for a further visit.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,933 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (450)
Date | Rating
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English first
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

The location is nice the spa and pool are good. The room we were in just seemed to be a bit run down 208 had a dirty carpet and the items just seemed a bit shabby. We had just come for a night away just to chill out watch a bit of TV and relax. We had stayed before in a Deluxe room and thought it was really nice we payed for a deluxe room we were a bit dubious as the other rooms on the floor had Deluxe above the door ours didn't we had the items you were supposed to have but it didn't feel like the experience we had before. The TV had a terrible picture and was not watchable on some channels. It would have been nice to have been able to connect the laptop with the HDMI not available we did put any movies on as the TV picture was bad. We had a nice breakfast in the room and time together we just felt a bit plat about it as we have payed less or a non chain hotel or B&B and have experienced better quality. Staff were hardworking and polite.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank paulp82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were disappointed that the standard of accommodation allocated on this occasion did not meet with your satisfaction. Your particular comments have been noted and we thank you for bringing them to our attention.

We were, however, pleased that you enjoyed our location and utilised the spa and pool and found our team members hardworking and polite.

Thank you for choosing Hilton Avisford Park again; we do hope that you will return for a further stay.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex, United Kingdom
1 review
Reviewed 18 February 2014

lovely place to stay, golf course, spa, etc we had a brilliant time for valentines where they had gone that bit extra heart shaped bread with starter, also got bottle of champagne and chocs, heart shaped chocolates on pillows, really special. staff where fantastic too. will go back there soon

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted that you enjoyed your stay with us for Valentine’s Day and appreciated the little extra touches in place for this special occasion.

We were also pleased you found our team members “fantastic”.

Thank you for choosing Hilton Avisford Park. We look forward to welcoming you back again before too long.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Grinstead, United Kingdom
Level Contributor
396 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 17 February 2014

We went for Valentines weekend and I must admit the staff (especially Natalie) were very professional and nothing was too much trouble. We were upgraded to a king size room, floor boards some what creeky but it is an old mansion house. Mattress could have been a bit softer but hard to cater for all. The meal in the restaurant was first class and thoroughly enjoyed. The breakfast was vast with so much to choose from. The spa facilities are good the pool could do with being a little bigger when its busy. We will definately return

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted you chose to spend Valentine’s weekend with us and you found the standard of accommodation, evening meal and breakfast all to your satisfaction. We were also glad that the level of service received from our team members was very professional. Thank you for your special mention of Natalie, your comments have been shared with her.

We also note that you had opportunity to utilise some of our extensive leisure facilities during your stay.

Thank you once again for choosing Hilton Avisford Park. We look forward to welcoming you back for a further stay.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steyning, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 February 2014

The Hotel is in a lovely location and very peaceful and tranquil. Our room was a standard room - bit of shoe box in one of the wings. Room was unremarkable and not great sound proofing - could hear people talking / tv on in the room next door. Pleasant staff and service but the hotel is a little shabby and tired around the edges, could to do with some TLC to bring it back to the standard is should be

Room Tip: pay for an upgrade - standard rooms are ...... very standard and small
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased to note you found our location convenient and appreciated the peace and tranquillity.

Due to the age and former uses of the hotel, the size and style of our bedrooms vary and we apologise that the standard of accommodation did not meet your expectations on this occasion.

Thank you once again for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hove, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2014

We treated ourselves to an executive room which was about £106 for B&B. The room was very big and clean, as was the bathroom. 2 televisions, settee, armchairs, desk, fridge (no mini bar so we could put our own drinks in there), complimentary water, wine and chocolate. Excellent buffet breakfast. Great service. Only minor complaint was an air vent in the bathroom that was noisy due to the wind outside - cured with a bit of cardboard to stop it knocking. The gym and pool didn't look enticing so gave them a miss.

Room Tip: Stayed in room 119.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 84Hawkeye68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased that you found the standard of accommodation (suite) to your satisfaction and enjoyed the buffet breakfast. Your comment regarding the vent in the bathroom has been noted and passed to our Maintenance Manager for investigation and remedial action as appropriate.

Thank you once again for choosing Hilton Avisford Park. We do hope that you will return for a further visit and try our extensive leisure facilities.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2014

This hotel was a recommendation. Wonderful staff at this hotel, everyone from reception / cleaners / bar / waiters at dinner and breakfast were wonderful. You made my friend's brithday special. Thank you

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Gina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted that you found all our team members wonderful and they helped to make your friend’s birthday special.

Thank you for choosing Hilton Avisford Park for this special occasion and we do hope you will return again.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
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Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

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