We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“booked this hotel in the hilton sale”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
Hemel Hempstead, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“booked this hotel in the hilton sale”
Reviewed 26 February 2014

this is not one of the better hiltons rooms and corridors in need of redecoration. no pillow protectors told they have run out. waited twenty to be seated for breakfast but this hotel is set in lovely grounds which used to be a boys school but still in need of a lot of money and work to be spent on it

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank fairplay101054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 3 March 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We apologise that your pillows did not have pillow protectors; your comment has been passed to our Head Housekeeper for review and remedial action as appropriate.

We have also noted your remarks regarding the standard of accommodation and general decor and thank you for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,038 reviews from our community

Traveller rating
    456
    608
    534
    285
    155
See reviews for
441
925
44
240
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (460)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
West Sussex UK
Level 5 Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 26 February 2014

I am collating opinions of both myself and the team who work for me in this review.
My team and myself stay here regularly for the duration of a local project and all are very happy with the location, cleanliness and rooms on offer.
Generally there have been 2 or 3 of my staff staying for a couple of days a week over the last couple of months and will continue to do so until approx Sept 2014.
Yesterday (25/02) our entire team were at the hotel and I decided at the last minute to make best use of that opportunity and try and have a team meeting.
I called the events organiser in the morning and she was very accommodating, suggesting a suitable room for that afternoon. When i arrived it was all set up beautifully with a projector/supplies and refreshments. I was very impressed and will definitely use this meeting facility again.
The pool and gym are well kept and clean. My team enjoy having this facility for the same price as some hotels without this. When you are staying away all week its really nice to be able to go for a swim just to break the monotony :)
Bar food is perfectly fine - the usual fare , chips/burgers/pies etc.
My only problem is with the 'a la carte' dining in the restaurant. Again the staff are fantastic and very polite/helpful. Especially the supervisor ( Jo I think her name is) who is a natural with customers, extremely friendly and knows a few of my team by name.
However the food on this a la carte menu is really not of very high standard and the only thing from the whole hotel experience which is disappointing. It seems that the chef is struggling with some fundamental basics. Presentation is good and aiming to look like fine dining however cooking scallops/fish correctly appeared to be a challenge with them being either undercooked or so overcooked its dry. A vegetable broth that so thin it resembled a consommé but tasted like the water vegetables are boiled in. Finally a lemon meringue fool that had no discernible lemon taste and shortbread biscuits that were so dry/powdery/appalling that 3 of us spat them out at the same time!
I really don't want to dwell on the negatives as this is a great place overall with fabulous staff and facilities however it is a shame that myself and my party prefer to either eat in the bar or elsewhere. Its a testament to how well the other areas are doing in that we are continuing to use this hotel for the duration of the project as usually I have a small mutiny on my hands if the food is not up to expectations for my team during their stay.
Overall , very well done Hilton for a warm, welcoming team and very clean hotel. Please look at the restaurant standards so that I can return and score 5/5!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RozzieUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 3 March 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park.

Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations.

We were very pleased to read that overall you and your team enjoy staying with us and have found our facilities and level of service to your satisfaction. Thank you for your special mention of Jo from our Restaurant team, your kind comments will be shared with her.

We also note that you decided to hold an impromptu team meeting at the hotel and everything met with your approval.

It was disappointing to note, however, that the food in the Restaurant has not proved to be of a very good standard. Your particular comments have been passed to our Head Chef for him to review and discuss with his team, and he will more closely monitor quality to ensure that all dishes are produced to the requisite standards.

As your team will be staying with us up until September, if there are any particular meals they would like to see on the menu we would be more than happy to accommodate their preferences.

Thank you for choosing Hilton Avisford Park and for taking the time to provide such constructive feedback.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 February 2014

clean, friendly hotel. Staff excellent, nothing seemed too much trouble. We upgraded to a de luxe room and it was quite spacious. Would visit again and recommend for a relaxing weekend break.Good location for sightseeing

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 769vh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 3 March 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park.

We were pleased that you found the standard of cleanliness, accommodation and level of service all to your satisfaction.

We also note that our location was convenient for exploring the local area.

Thank you for choosing Hilton Avisford Park. We hope to have the opportunity of welcoming you back for a further visit, when next planning a relaxing weekend break.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, United Kingdom
Level 5 Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 February 2014

This hotel certainly is in a lovely setting, lots of fields and land/golf course surrounding and ample parking on arrival. Being quite an old building you can tell it could do with some updating and refurbishment a huge job for such a large building, but I think for the price of the rooms (unless you get a special deal) generally it's overpriced.

We found the room had everything we needed however was very hot, even with no heating on and keeping the window open all day and night didn't seem to get cool (this is in winter!). The towels were threadbare a small touch but gives a tatty impression nonetheless.

Check-in and staff were to their credit very friendly and helpful, we had a good nights sleep as the hotel was quiet. We didn't eat in the restaurant at the bar prices put us off (nearly £9 for a large glass of wine??!) worth walking to the golf club for cheaper drinks or the Black Horse a nice pub down the road.

The spa area although quite small was nice, the pool was quiet a nice area to relax.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruthd1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased to note that you had a peaceful and relaxing stay with us and found our team members very friendly and helpful.

We apologise for the condition of the towels provided for your use; your comment has been passed to our Head Housekeeper who will check the condition of these items to ensure they meet the requisite standards.

Thank you for choosing Hilton Avisford Park.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level 6 Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 23 February 2014

Stay for a weekend here and really enjoyed the hotel and grounds (despite the weather). The staff are excellent and VERY helpful and they are certainly the hotels greatest asset. A great bar and seating area which seems popular for cream teas etc.

The standard room was smaller than we expected with no room for bed site tables etc but it was still nice enough and clean. In reality it added to the charm of the place. The building is also an old building and so can be rather warm but we put a fan on in the room and it made the room perfect temperature.

Walking about the hotel we saw into a deluxe room and they do look MUCH bigger.

Def worth a visit, look for deals though ... we got bed, dinner and breakfast at a decent rate.

Room Tip: Deluxe rooms def better.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaptainFlashman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were glad that you had an enjoyable weekend break with us and found the standard of accommodation and level of service to your satisfaction.

Thank you for choosing Hilton Avisford Park. We do hope you will return for a further stay in more clement weather so that you can more fully appreciate our beautiful grounds.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater London, United Kingdom
Level 5 Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 February 2014

The hotel needs a lick of paint and floor boards refitting. Obviously, in its hay day this Hilton Hotel was a delight. Sadly that was some time ago. We stayed in a King Suite which was large but the furniture was very worn and looking very tired. The bathroom was tiny and needed a severe update. However some of the staff were friendly, but lacked motivation. Breakfast was good.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TeamApples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were pleased to note that you enjoyed our Hilton Breakfast during your stay with family.

Your comments regarding the condition of the building, your bedroom and bathroom have been duly noted and we thank you for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Arundel hotels

Show Prices
Show Prices
Show Prices
Show Prices
west sussex uk
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 February 2014

I took my partner here for a surprise on Valentines night. A lovely character hotel set in beautiful grounds. True they don't have a lift as other reviewers have complained about, but really not a problem as the reception staff offered to help with our bags, which we declined but the offer is there so no reason to make a big thing out of it.We had a double room on the second floor, not very big but the softest sheets I have ever slept on. On entering the dining room the next morning we were greeted by an extremely well turned out waiter who showed us to our table and pored fresh orange juice. When going to help ourselves to breakfast the choices were amazing, I only wish we had more time to sample the many different items on offer. Well done.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clar1o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 28 February 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in February 2014.

We were delighted you had an enjoyable stay with us on Valentine’s night. In the absence of a lift, we have team members available to assist with luggage and we were pleased that you were offered this service.

We were also pleased to note that you enjoyed the extensive buffet breakfast and do hope you will return to sample some different items!

Thank you for choosing Hilton Avisford Park.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Arundel
2.7 mi away
Norfolk Arms Hotel
Norfolk Arms Hotel
#2 of 7 in Arundel
1,028 reviews
3.2 mi away
Comfort Inn Arundel
Comfort Inn Arundel
#6 of 7 in Arundel
217 reviews
2.7 mi away
The Swan Hotel
The Swan Hotel
#1 of 7 in Arundel
668 reviews
Show Prices
Show Prices
Show Prices
6.1 mi away
Angmering Manor
Angmering Manor
#1 of 1 in Angmering
319 reviews
3.9 mi away
Bailiffscourt Hotel
Bailiffscourt Hotel
#1 of 1 in Climping
1,016 reviews
1.6 mi away
Travelodge Arundel Fontwell
Show Prices
Show Prices
Show Prices

Been to Hilton Avisford Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Odigeo, Hotels.com, TripOnline SA, Ebookers, Cancelon, HotelQuickly and Evoline ltd so you can book your Hilton Avisford Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing