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“A relaxing retreat”

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Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
London, United Kingdom
Level 6 Contributor
140 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“A relaxing retreat”
Reviewed 24 April 2014

I have visited this Hilton five or six times in the past 18 months or so. Arundel and the surrounding areas are perfect for a short getaway from London and well worth a visit. The Hilton is a great base for exploring the surrounding areas, the South Downs, the Coast (West Wittering etc) and is itself situated in a lovely environment, being surrounded by pleasant grounds, a gold course and country side.

The hotel is not perfect and the some aspects of the rooms could do with a little TLC, but in terms of the range and depth of facilities offered coupled with the prices charged (regular deals from Hilton) this can provide superb value for money and is significantly cheaper than its local competitors who do not have t (gym, grounds, outdoor pool, breakfasts,good restaurant) offered here.

Staff are professional, friendly and welcoming, the rooms are immaculate and whilst may need a spruce are comfortable and most of those I have been in have great aspects over the grounds.

The Hotel looks after Hilton Honors members very well.

Its a good hotel, with a great team, decent offerings in a great spot and can be had for a great price and overall provided a relaxing retreat and great value for money.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcolesw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 1 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your recent stay.

We were delighted to read that you have been a regular guest over the past 18 months and have found our location particularly convenient for exploring the local area. In addition, we are fortunate to have extensive leisure facilities as well as beautiful grounds.

We were also pleased to note you found our team members professional, friendly and welcoming and the standard of accommodation comfortable and cleanliness immaculate.

Thank you for continuing to choose Hilton Avisford Park. We hope you will return for a further visit soon.

Yours faithfully


General Manager
Hilton Avisford Park
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (458)
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English first
Witney, United Kingdom
Level 6 Contributor
206 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 23 April 2014

We had an Easter break at this hotel at a very good price, having booked in early January.
The hotel is in a lovely setting with a nice hedge-lined drive and adjoining golf course.
Easy check-in and we were even offered a drink whilst waiting to check in.
The bedroom was tired and needed refurbishment and some redesign. In particular, the door to the bathroom didn't open fully as the washbasin was in the way and there was no lighting where the two seats were so reading when the sun had gone down was not possible whilst seated in the chairs.
Breakfast was buffet style and was excellent.
One of my bugbears are hotels where the wifi is charged for. It is free at most hotels I stay on business. This hotel charges, to my frustration.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Selhurst300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay during the Easter break.

We were pleased to note you had a pleasant stay with us and enjoyed our beautiful setting and excellent buffet breakfast.

We have noted your comments regarding the design and decor of the bedroom and bathroom and thank you for your feedback.

Whilst wifi is chargeable in the bedrooms, we do offer free wifi in the public areas; we apologise if this was not explained to you during your stay.

Thank you once again for your comments. We hope to have the opportunity of welcoming you back to Hilton Avisford Park in the future.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crowborough, United Kingdom
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 April 2014

We stayed here over a bank holiday weekend for one night; It's in an easy-to-reach location from Arundel, which was why we were visiting, and is a very elegant and attractive building from the outside.

Our room was very comfortable and clean, with a good size bath and views over the front of the hotel. However, we had a couple of small gripes. The bed was very hard, which I guess just depends on an individual's personal preference. Also. being a very old building, it's impossible to escape the constant creaking of the floorboards, both inside the rooms and those in the long wide corridors outside. These did wake us up a few times, so earplugs might a good idea if you're not a heavy sleeper!

There's a golf course at the hotel if you're into golf, as well as a small-ish indoor pool, gym, and beauty centre. The outdoor pool was closed and empty when we visited for Easter.

We also had afternoon tea at the hotel, for which we didn't pay the full price of £20 per person. If you decide to go for this, I'd recommend getting a look at portion sizes first as we probably would not have chosen to do this at the full price of £40 for 2 people. The sandwiches and cakes were tasty though, and the bar area/lounge is a calm and quiet place to sit down for a bit (with a big screen for those sports fans among us).

We didn't eat at the restaurant, having never planned to in the first place, and after looking at the menu we were glad we had chosen not to. The menu looked very uninspiring and fairly dull, but obviously without eating there I'm not best placed to comment on the food. Breakfast on the other hand was exceptional; the choice and variety was one of the best I have seen in a hotel, both in the UK and abroad, with plenty for all tastes.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobbyB63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in April 2014.

We were very pleased that you found the standard of accommodation and cleanliness to your satisfaction and particularly enjoyed the quality and variety of items served at breakfast.

We also note that you had a pleasant afternoon tea with us in our peaceful lounge area.

Thank you for choosing Hilton Avisford Park. We do hope you will return for a further visit and try our dinner menu in the Cedar Restaurant.

Yours faithfully


General Manager
Hilton Avisford Park
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Brighton
Level 4 Contributor
28 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2014 via mobile

Stayed here for a few nights; most staff are friendly although the general attitude from some could be better. The breakfast is a good with a wide selection of hot and cold food; one of the best breakfasts for a while. The room was clean however, it is slightly dusty around the edges. Would stay here again if only for the breakfast

Stayed April 2014, travelled with friends
Helpful?
Thank Harveyfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your stay in April 2014.

We were disappointed that the standard of cleanliness and level of service fell below our usual high standards, and would like to reassure you these areas of concern will be addressed with further training.

We were, however, glad that you enjoyed our buffet breakfast and indeed had one of the best breakfasts for a while.

Thank you once again for your feedback. We hope you will return for a further visit.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 April 2014

Just returned from 1 night at this hotel to celebrate a friends wedding and also my birthday .Emailed the manager to notify her of this before visiting (as suggested in their publicity) and got a complimentary upgraded twin room which was quiet, warm, clean spacious and comfortable with great views of the tulip bed. They even provided free wine, water and peanuts so that was a lovely surprise. We arrived 4 hours before the 3pm check-in to change for the wedding and we given facilities to do this even though the room wasn't ready.
The breakfast was good- even though we arrived at 9.30am for a 10am finish, they were still replacing items so we got freshly made scrambled egg, bacon, fried eggs and mushrooms. Besides all the cooked breakfast, there was fresh fruit, yogurt, smoothies, cereals, rolls, toast and of course juices, tea, coffee etc.
The grounds were well looked after and there was a spa but we didn't get that far before we had to leave.
We booked during the Hilton sale but you should be able to get 1 night in a standard room for £70 B&B- see what deals are available. I recommend it.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GillyM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your recent stay.

We were pleased that you found the standard of accommodation, level of service and quality of food all to your satisfaction. We also note that although you arrived well in advance of our usual check-in time, we were able to offer you changing facilities in readiness for your friend’s wedding.

Thank you for choosing Hilton Avisford Park and your recommendation. We hope you will return for a longer visit so that you can fully experience our beautiful grounds and extensive facilities.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 5 Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 April 2014

Faultless service from beginning to end; friendly and accommodating staff despite a large wedding function whilst we were there. We paid for a basic double room that was clean and comfortable. I particularly enjoyed the breakfast (lots of healthy options), a tipple of the rose champagne and the Chablis, the delicious cappuccino and the Sunday morning tai chi class. The hotel is in a lovely setting, close to fabulous Arundel castle and has a decent gym, a swimming pool and a spa. For the price we paid for 2 nights, we will definitely return : )

Room Tip: Our room was at the very back of the hotel close to the golf course and the squash courts which was...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your recent stay.

We were delighted that you had a lovely weekend break with us. We pride ourselves on being a friendly and professional team and we were glad to read this was your experience throughout your stay.

As well as beautiful grounds, we are fortunate to have an extensive range of leisure facilities and classes and note that you had the opportunity to make use of some of them during the weekend.

Thank you for your comments and for choosing Hilton Avisford Park. We look forward to welcoming you back again.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromley, United Kingdom
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 April 2014

The hotel itself is in need of refurbishment. Things are looking quite tatty. Our room was quite spacious although a bit noisy as we were over the kitchen and were woken quite early by the bottle recycling binman. The staff were really nice and helpful. The breakfast was nice and plenty to choose from but was expensive especially if your not told about the breakfast vouchers. Had an enjoyable stay lots of places to visit. The Black Horse pub which is quite near does lovely meals. Really good food.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellerDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 29 April 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park following your recent stay.

We were pleased to note that overall you had an enjoyable stay with us, and found our team members nice and helpful and the standard of accommodation and food to your satisfaction.

However, we apologise that you experienced some noise disturbance from a contractor’s vehicle, and will discuss this with the company concerned in order to avoid a similar situation in the future.

Thank you for your review and for choosing Hilton Avisford Park.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
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Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

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