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“A place to relax”

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Hilton Avisford Park
Ranked #5 of 7 Hotels in Arundel
walberton nr arundel
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“A place to relax”
Reviewed 16 May 2014

Didnt eat but enjoyed the bar where drinks were served in comfortable chairs>Could sit outside on the terrace and play putting on the lawn.The hotel has an 18 hole golf course but only the first 9 holes are worth playing--the last 9 holes are across the road and the course is on a slope .
There is a gym and swimming pool

Stayed March 2014, travelled solo
Helpful?
Thank paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 19 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

We were pleased to read that you enjoyed the relaxing ambience of the bar during your stay. As the warmer weather settles, the outside terrace is proving an inviting alternative location to linger with a drink.

In addition to the putting green, golf course, swimming pools (indoor and outdoor – seasonal opening times) and gym we also offer croquet, squash, tennis and fitness classes for those guests wishing to keep fit during their stay.

Thank you once again for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
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1,972 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (453)
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Chosen for proximity to Arundel but some distance away and a 4 mile queue to get there. Nice grounds and hotel otherwise. OK service but expensive drinks for Sussex and ritual dance to get a price and accurate bill for dinner

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 May 2014

I stayed at this hotel for one night as we had a very early start at Goodwood Race Course the next day. We stayed with two friends and our daughter. The hotel itself was very pleasant and our room,although small, was clean and very quiet throughout the night. Our biggest mistake was booking a table for dinner in the restaurant. We booked a table for 20.15, for 5 people,which was apparently the only free space they had left. The restaurant wasn't full but it soon became apparent that there was not enough staff to run it efficiently. We ordered our food but had to wait nearly an hour for it to arrive. The steaks were quite expensive at about £22 each plus side orders. My steak should nave been medium rare but it was well done, the roasted vegetables appeared stewed and soggy and the sirloin was full of gristle. The waiter did offer to exchange our food but we were so hungry we didn't,t feel we could wait another hour for a replacement. All in all, the restaurant was really awful and I would never recommend it. The staff on the front desk were apologetic and said they would see if they could sort something out for us but we never heard another word from them.
I thought that The Hilton provided top quality accommodation and a superb service, sadly in this instance it wasn't to be.

Room Tip: We had a room at the back of the hotel, it was exceptionally quiet.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beckff65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 19 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

We were pleased that the standard of accommodation, cleanliness and quiet location of your bedroom met with your satisfaction.

It was disappointing, however, that your dining experience fell short of our usual high standards. Whilst we note that replacement meals were offered to you at the time we can fully appreciate you did not want to wait any longer for your meal. It was also unusual to read that there was no follow-up to your conversation with our reception team; this will be addressed with further training and we apologise for this shortfall in our level of service.

Thank you for choosing Hilton Avisford Park. We hope we will have the opportunity of welcoming you back again when next in the area.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shepton Mallet, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 May 2014

A very sad and neglected hotel ,I stayed for two nights and wished I hadn't,
The suit I was allocated was in need of complete renovation. The his and hers wash hand basins only had mirror between them, you could see where the other one should have been by the screws still in the tiles, the floor tiles were largely cracked and broken, The shower barely dribbled, there was dust on every flat surface. Wall lights sagged and were in danger of parting company with the wall. The table in the sitting room defied gravity, how it stood up at all is beyond me, all four legs were broken. I could go on but i'm losing the will to live.
The staff lacked any cohesion and were devoid of morale.
I got the impression that they had heard all the complaints before and really couldn't care less.,
AVOID THIS HOTEL AT ALL COSTS,

Room Tip: Book a room at travelodge.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tom p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 19 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

It was disappointing to read that you did not enjoy your two-night stay with us. Please be assured your particular concerns have been passed to the relevant departmental managers for investigation and remedial action as appropriate.

We pride ourselves on being a friendly and professional team and we apologise this was not your experience.

Thank you once again for your feedback.

Yours faithfully


General Manager
Hilton Avisford Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Arundel hotels

Portsmouth, United Kingdom
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 May 2014

Stayed for two nights and first we were put into a room overlooking the bins and rather tired looking, went to reception and asked for a different room, gave us a second floor room that had a much better outlook but had a spiders web across the window that was easily a few days old, reception were very good and got it sorted.
Food in the hotel was excellent and you could tell it was quality steak, tomatoes sausages etc and the staff were really helpful.
This could be a great hotel with a little spent on updating and make the most of the history of this place, nothing around the hotel giving you any idea of the history of it.

Room Tip: Quality food worth every penny! you can really tell its good.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank da149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 15 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

Due to the age and former uses of the building the size, style and outlook from our bedrooms does vary and we were disappointed that the first room allocated to you fell short of your expectations; we were pleased, however, that we were able to offer you an acceptable alternative. Your comment regarding the room cleanliness has been passed to the Head Housekeeper who will implement further training.

We were especially delighted that quality of meals and level of service met with your satisfaction.

The hotel has retained some of the original features from its former uses, most notably the names of the Head Boys from the time when the hotel was a boys’ preparatory school. We also have a leaflet which explains the history of the building which is available from Reception; my apologies if you were unaware of this.

Thank you once again for choosing Hilton Avisford Park; we hope you will return for a further stay.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
1 review
Reviewed 14 May 2014

I stayed at the Hilton Avisford Park on business for 3 nights in May. The hotel is set in beautiful, idyllic surroundings and has a lovely atmosphere. The staff were really fantastic and willing to help with everything and anything. As a vegetarian, I found the restaurant was very accommodating - Jo from the hotel restaurant especially asked the chef to prepare a different vegetarian meal for me on my third night as there were only two on the menu at the time. Lovely food, warm & friendly service all round - they really made us feel welcome and I would definitely stay again. Thank you and keep it up! :)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 15 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

We were pleased that you enjoyed our beautiful setting and general ambience whilst staying with us on business.

We pride ourselves on being a friendly and professional team and were glad to read this was your experience. We were particularly pleased that Jo from our Restaurant team helped with your dietary requirements, ensuring you had sufficient variety during your stay.

Thank you once again for choosing Hilton Avisford Park; we look forward to welcoming you back for a further stay.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cowes, United Kingdom
1 review
Reviewed 14 May 2014

A converted school that gives charm with modern facilities. Polite staff, good size room and value for money. Dinner was much better than expected and well priced. Only down side was internet which was slow. Hopefully a one off

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this review, 15 May 2014
Dear Guest

Thank you for completing a review about Hilton Avisford Park, following your recent stay.

We were pleased that you enjoyed your stay in our Georgian manor house, and found the facilities, level of service, accommodation and value for money to your satisfaction. We were also delighted that the quality of dinner exceeded your expectations and was well priced.

Your comment regarding internet speed has been noted, and we apologise for any inconvenience this caused.

Thank you for choosing Hilton Avisford Park.

Yours faithfully


General Manager
Hilton Avisford Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Avisford Park

Property: Hilton Avisford Park
Address: Yapton Lane | Walberton, Arundel BN18 0LS, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Arundel
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Avisford Park 4*
Number of rooms: 140
Official Description (provided by the hotel):
Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more   less 
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Also Known As:
Hilton Avisford Park Hotel Arundel
Hilton Avisford Park Arundel, West Sussex
Hilton Arundel
Arundel Hilton

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