Stayed here for a wedding and was sorely disappointed. Room quality, staff friendliness/helpfulness and breakfast were below average from what should be expected from such a renowned chain. The hotel itself could do with modernisation as the decor and carpets are a bit dated.
The room: hot and stuffy with no way of cooling it down. Felt like the heating was on even though it wasn't. Bed was one of the most uncomfortable I've slept in for a long time. On the plus side the shower was nice and well stocked with clean towels and shower gels.
Staff: Not good. Most had a couldn't care less attitude and weren't helpful, gym staff were more interested in the football on tv, waiting staff at breakfast didn't give all the payment options so we ended up with a larger bill than expected. Exception was the front desk staff who were quite helpful in organising a taxi and quickly sorting out check in/out.
Food: Breakfast was disappointing. Hash browns were incinerated, bacon similar and sausages are small and poor quality. Good choice of continental items though if that takes your fancy... We were charged £16 each for breakfast and it was just not worth it...
I wouldn't stay here again, especially having stayed in other Hilton's which have outshone this hotel in every way.
- Official Description (provided by the hotel):
- Hilton Avisford Park, Arundel, a grand Georgian manor house is set in 89 acres of beautiful Sussex parkland. There are excellent transport links to the hotel; proximity to London Gatwick Airport and Southampton Airport and rail links direct to London.The hotel has 140 well appointed bedrooms and an array of leisure facilities including indoor and outdoor (seasonal opening times) heated swimming pools, sauna, steam room, tennis courts, squash court, putting, croquet and beauty rooms offering a range of Elemis treatments and products.There are also various function rooms ideal for weddings, christenings and family gatherings or business events catering for 2 to 550. ... more less
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- Also Known As:
- Hilton Avisford Park Hotel Arundel
- Hilton Avisford Park Arundel, West Sussex
- Hilton Arundel
- Arundel Hilton