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“Dissapointing stay - left after 1 night”
Review of St Mary's Gate Inn

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St Mary's Gate Inn
Ranked #6 of 17 Arundel B&B and Inns
Certificate of Excellence
Greater London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Dissapointing stay - left after 1 night”
Reviewed 3 October 2010

Booked for 2 nights into the castle suite (4 poster room) but checked out after 1 night.

The room and decor were very tired. Whist we appreciate the age of the building, the paint on the inside of the windows was peeling showing rotten window frames. Additionally below our window was where the smokers from the pub congregate so we could smell their smoke and hear every word they said.

The four poster bed was very wobbly and creaky. All of the joints need tightening up and it's literally just the 4 posts - no canopy on top.

The bathroom looked superficially clean but the toilet was dirty and the radiator fitments filthy. We had no hot water when running a bath - at this point we gave up and checked out less than 12 hours after arriving.

Breakfast was ok with good quality sausages and the young girl serving us with faultless with her service.

To be honest I don't know how this has such a good rating on here. It looks good for a romantic weekend treat but the castle suite is just a real disapointment.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nikkid21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
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  • English first
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English first
Leeds, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2010

Stayed here in May for two nights to attend a concert held in the Cathedral next door. The pub was very friendly and relaxed and the cooked breakfast was excellent.

My room was a decent size but it was a bit tired, cheap tv/hifi, mismatched furniture. The bed was comfortable and the bedding and towels clean. The bathroom was a bit on the hmmh side - needed a lick of paint, the ceiling showed the signs of a previous leak and some of the grout had seen better days. It was clean enough it just looked a bit sad. I had a very decent sized shower cubical but a friends room had just a bath with a rubber hose you attached to the taps for a shower (but you had to sit in the bath to use it).

All in all it was fine for the money, not a luxury hotel but that would be unrealistic at these prices.

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SiegfriedFarnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 September 2010

Stayed here in 2008 and came back again and stayed the weekend in October 2009
We had the Cathedral suite the first stay and were lucky enough to recieve the same room again on our stay end 2009
This is the supposedly best room in the house overlooking the Cathedral and the castle grounds and has a side view of the castle which is nice!
On both occasions we were dealt with curteously by one of the female staff and were shown to our room and told when breakfast and evening mealtimes were, the room was in need of redecorating in our opinion but was clean and had clean bedlinen and towels in the bathroom, the bath was clean as was the sink and floor but the toilet seat was broken and when we came back on our second stay the seat was still in situ and had not been replaced, that is unacceptable and we reported this both times to the manager Terry who said it would be seen too..
Seems Terry's word isn't his bond!
The stay though was quite good though with good food served for breakfast and a really good evening meal with lots of choice from the menu.
Would we stay here a third time, I think in retrospect I would look for another B&B in Arundel thats fresher and where the beds don't squeak, although the last part was partly my fault! ;-)
If the management lower the room rate or spruce the place up and redecorate I would genuinely think about staying there again.
But please change that broken toilet seat!

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Crazylegsdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2010

We have been taking weekend breaks in Arundel for yearsand have stayed at most of the hotels and B & B'sbut always try St. Marys Gate first. In our opinion it has gone from good to excellent over the years. This time we stayed in one of the refurbished rooms in the annexe and it was warm and cosy. We both had a fantastic nights sleep in a most comfortable bed with a feather duvet. The welcome tray was well stocked (not like many of the big chains) and the T.V was a good size with a good picture.We gave breakfast 10/10. If you are ordinary people looking for a comfortable stay and not expecting total luxury, this is the place for you.

The only advice I would give the owners is " don't have flower baskets if you can't look after them - throw them away.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Philip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester UK
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 July 2010

Nice breakfast - if you don't mind staying in a pub this is excellent - near the cricket ground which was ideal for us - a shower would have been the iceing on the cake but the bath was fine.

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank indexcheck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rothesay, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2010

This is a lovely old pub located right next to the Arundel cathedral. Perfect location for the Libera concert which was the purpose of our visit. Delicious home cooked dinner and breakfast. Friendly and efficient staff. Free parking. We stayed in the motel type rooms in the annex (smallish double bed in each room) which are clean, comfortable and well appointed - but no phones. Four-poster beds are available in the main building. Hope to return next year.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john45cc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2010

Amazing value for money. The bedroom was cleaned and tea coffee and biscuits were restocked daily. Staff very pleasant and helpful. Breakfast was very good.You would be hard pushed to get this in Arundel at such a reasonable price.
We would go again.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alice39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St Mary's Gate Inn

Property: St Mary's Gate Inn
Address: London Road | (next to castle & cathedral), Arundel BN18 9BA, England
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #6 of 17 B&Bs / Inns in Arundel
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — St Mary's Gate Inn 2.5*
Number of rooms: 5
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Also Known As:
St Mary`s Gate Hotel Arundel
St Mary's Gate Inn Arundel, West Sussex

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