I had a repeat visit, following an invitation from the manager, as his guest.
I appreciated that and booked a few hours in advance.
The back of the restaurant was very warm, we asked for air con on and suddenly it was freezing but we didn't like to make a nuisance of ourselves by asking for it to be altered again.
To be fair this was a 'free n gratis' meal, however other than the perfunctory 'is everything ok question' there was no engagement. In fairness to them it was a busy Saturday afternoon but I wanted to offer feedback face to face - I offered to pay for a patisserie extra but the free food felt like a tick box exercise by them, not a chance to engage with a willing customer, even when I hung back solo at the end.
My previous 'suggestions' for cake forks - as it is a patisserie - hadn't been actioned, fair enough, a corporate decision perhaps.
The sandwiches were (had we paid) overpriced and really nothing special. The wine was nothing like a 'quality glass'. The food took an age (over 25 mins for 4 open sandwiches) and then it was just not delicious - the request for a sandwich (without mayo please) was messed up, but my daughter ate it. Tomatoes were tasteless, bread was thin and had got a bit wet with ingredients, nothing was as 'good' as you would sincerely hope.
I would suggest that the best part is to go for cake and sweet stuff - presentation is good, but the prices are steep. There is no special atmosphere - the seating was such that I had half of my back to a pillar and half on a bench seat - rather odd. Other customers are sat in the midst of a shop where folks walk in to buy baked goods.
Thank you Stephane, it was a lovely gesture but we will not be returning.
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