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“Me and U - never again”
Review of The Fortune Inn - CLOSED

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The Fortune Inn
Price range: US$0 - US$40
Cuisines: Chinese
Dining options: Buffet, Reservations
Restaurant details
Dining options: Buffet, Reservations
Chichester, United Kingdom
Level Contributor
61 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Me and U - never again”
Reviewed 30 October 2012

Awful and expensive experience. Restaurant was empty but service terrible, food luke warm and been hanging around a long time. Nobody offered to cook at the 'live cooking station'. Crispy = dried up duck. Sauces congealed and full of MSG. Desserts area was virtually empty, asked for more but no luck. Cleaned our table drinks menu in middle of meal and left dirty cloth on table, then swept floor around us when eating!
On complaining we were told we could have a discount. Were then way overcharged! On pointing this out they tried to give a 10% discount but got this wrong too, so gave up, paid and left quickly, NEVER to return again!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Dena666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

8 reviews from our community

Visitor rating
    2
    1
    2
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brighton, United Kingdom
Level Contributor
431 reviews
303 restaurant reviews
common_n_restaurant_reviews_1bd8 517 helpful votes
“Change name and top notch buffett. Try it.”
Reviewed 17 October 2012 via mobile

It's now called U&Me 6 of us attended. 2 kids we was sat and drinks ordered. They arrived fast. Waiter overheard us say happy birthday to one of our party. And wow at the end of the meal out came all the team with a cheesecake and candles.
Crispy duck pancakes. King prawns Prawn toast crispy chilli beef. Spicy.... ! The rice was warm but hay. It was nice. We tried everything even had a sushi bar. And teriyaki grill. Squid beef chicken veg make all that fresh to order. Loads of fresh fruit. Massives wedges of water melon. And if you can not eat everything on plate ask for a doggie bag service. This team are good. We spent 100 quid with tip included. This is as good as Chinese buffetts get. A cheap as chips night out. We will he back to the new and funky place they call U&Me

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank cjslaterhot77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Paying alot for cold food and ignorant staff.”
Reviewed 11 October 2012

So, there were 5 of us visiting this Chinese restaurant, now under new ownership 'U & ME'.
The selection was varied, however, cold. So much MSG in the food that you could hardly eat a plate worth.
We ordered 2 jugs of tap water. As students that's always a cheap option.
When the bill came, we noticed they had added £4 for the tap water. We were horrified and as soon as we got the bill we spoke to the manager explaining that it was illegal for them to charge us for the tap water, the managers argument was that she was putting the £4 on the bill as the service charge.

We decided we would pay on card and make sure that we were only paying for our meals (£13 each).. When it came to the last one of us to pay, she said that will be £17. I stepped in and explained that we would not be paying for the tap water and definitely not the service charge as service charge is optional for a party of less than 8. The lady who once appeared to be the manager, arguing with my friend then explained that she would need to get the manager to authorise this. She then walked around aimlessly trying to find this so called manager.. only to return to us and explain that she would take it off our bill, but the next time we returned we would have to pay for our drinks..
yes, that's right, the next time.. well as there will be no next time, she will not be getting any more of my hard earned cash.

Good luck!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PJ V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South England
Level Contributor
36 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Very Poor”
Reviewed 24 December 2011

We have eaten here several times and also taken advantage of the free delivery service they offer. Unfortunately, on 2 occasions they have got our order wrong which is very frustrating when you sit down to eat and discover this. Upon telephoning the restaurant they did offer to send the correct item round but we had already waited over an hour so declined. They are very optimistic in their specified delivery times i.e. 40 minutes but the food never arrives within an hour. This area is crammed with chinese, thai and other oriental restaurants and I strongly advise against the fortune inn, it is overpriced and service rather poor. Also, they are the only restaurant that ive ever heard of who actually add a fee onto the bill should you wish to pay by card, regardless of the bill amount! Absurd and arrogant. Avoid!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank SouthEnglandGazania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Quality & Choice”
Reviewed 1 May 2011

We ate in the evening so I cannot comment on the lunchtime buffet. Our party consisted of myself, my wife and 11 year old son.

The service was impeccable, the restaurant was very clean and the food was amazing. Excellent choice of starters, main courses and desserts and despite repeated visits to the food area there was not a crumb left on our plates. If we are ever down in this area again we will certainly eat here again.

  • Visited April 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Stan_B_57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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