I was quite optimistic when I read the great online sales pitch on this hotel. However it did not live up to my expectations:
1) The first room I was given was freezing cold as the inside of the supposed double glazed door was broken and could not be closed never mind locked. There was also no coffee or enough toilet paper. I asked for a new room.
2) My new room was better or at least I thought so until I tried to get to sleep only to find that neither of the bedside lamps worked (I asked reception if they would kindly replace the bulb but was told that they were too busy as not enough staff on duty - " Receptionist would send someone up before 10pm " but no one ever came!) My room overlooked the local newspaper delivery depot and therefore my whole night's sleep revolved around hearing pallets of papers being loaded / unloaded onto a number of vans / men shouting at one another over the tannoy system and finally the dulcit tones of a bandsaw or some kind of drilling equipment. Finally after alot of tossing and turning (3.30am) I managed to get to sleep. The whole reason for my stay was to be a fresh for a meeting the next day before the long drive back to London - However I think I would have felt better if I'd travelled there and back in one day. I did mention the noise to the receptionist the next day who really wasn't interested. Well " They have a business to run too???!!! " Hmm not quite the customer focused answer I would expect from a hotel employee.
Needless to say I felt " jet lagged " by the time I got home on Tuesday evening. Not an experience that I want to relive!
- Official Description (provided by the hotel):
- Grand Old-fashioned Hotel located opposite Bradford Interchange Station. ... more less
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- Also Known As:
- Quality Inn Bradford
- Great Victoria Bradford
- Victoria Hotel Bradford
- Great Victoria Hotel Bradford, Yorkshire