We stayed there for 3 nights and the service was excellent. We are particularly impressed by Simon, he is definitely an asset for the hotel. As there were problems of the wi-fi and he was giving us option to swap to another room. He also suggested nearby sightseeing places and restaurants as the hotel don't have dinners served on Sunday. His other colleague in the reception was also very friendly and the staff in their restaurant were very delightful especially the female waitresses. The restaurant was very busy on a Friday night and they did mention it ahead as there were a group of people they need to serve and a wedding on Saturday. Simon even offered the option to book a table for us if we want to.
One thing for further improvement is the heating, it was so warm in the room and if the temperature can be adjusted, it would be great. Housekeeping was good, toiletries and towels, tea bag & biscuits replenished daily.
Overall, nice location & lovely staff. Lister Park is literally 5 mins walking distance and fantastic restaurants (Thai & Italian) are nearby. A really worthwhile stay, 5 stars for the service.
- Official Description (provided by the hotel):
- We are a family, independent hotel who have been in business for over 38 years. Our close knit team always endeavour to go the extra mile, nothing is too much trouble to make sure we give the best possible service we can. We have 45 en-suite bedrooms , a lavish Corinthian Ballroom and restaurant serving mouth watering food . ... more less
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- Also Known As:
- Dubrovnik Hotel Bradford, Yorkshire