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“inspiring staff”

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Best Western Plus Cedar Court Hotel
Ranked #18 of 27 Hotels in Bradford
cheshire
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“inspiring staff”
Reviewed 29 October 2013

After a tiring day we arrived at the hotel (we were on a coach trip) to be told that there would be a delay at booking us in due to a power failure. We all waited in reception and even though there were other functions taking place (wedding) were made welcome by all the staff. The male receptionist who was sorting this out was both attentive, patient and humorous and made us all feel special. Although we were only there for one night the staff could not have been more helpful. Our room was spotlessly clean and comfortable. Our meal was served to us and we had a good choice of menu. Well presented and cheerful staff in the restaurant. The bar staff were great. Breakfast next morning was varied and plentiful and delicious. All in all the management need to be congratulated on their customer service, their wonderful staff and the good housekeeping of the hotel. WELL DONE and a special well done to the receptionist who dealt with us on arrival.
(National Holidays Yorkshire Dale Spectacular 26/10/13)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vonnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (219)
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English first
Coventry, United Kingdom
1 review
Reviewed 28 October 2013

I attended a wedding in Bradford so stayed at the hotel with about 22 of my family members of varying ages. We had a lovely time and took up a lot of space in the bar lounge area each night. staff were kind and courteous and responsive to our requests.The accommodation was very comfortable and the bed better than most. I would certainly stay there again. Thank you

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Celine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 October 2013

Good start by having a pleasant lady check me in. Got the lift to the room and one of the things I hate to see are plates and trays left in the hall way where rooms are, as these are from room service. Surely if the worker who moved them to that place could have taken them back to the kitchen. Now these must have come from a room not near where they had been placed as this part of the corridor had no rooms. Went to look at the dinning room. A sad little place partitioned off in the foyer. Time was 6.30pm. No tables laid, very unwelcoming and expensive. Decided to go for room service. Ordered a prawn club sandwich that had never been near a club it looked like it had been run over by a steam roller it was so flat and one piece if the bread was stale. Chips were so over done they where rock hard. Water was ok, had to be safe. as it came in a bottle. Cheese was good as well. Then I realised the cookies I had ordered had not come with the order but I had been charged. After calling down and eventually getting some sense out of the person who answered. They said they would take the cost of these off my bill. We will see tomorrow morning.. Over all not a very pleasant experience. I am only coming to these place to gain some reward points, not sure it is really worth it!

In the room blown bulb another pet hate. Why can the staff who clean the room not test the lights so when we turn up they work. The room was like a flipping fridge. All heating turned off. Again they must have known I was going into this room why wasn't the heating turned on? I know it was turned off to save money, but I am paying good money to stay in this place at least give it to me warm. I do not live in a fridge at home so why would I want to pay to sleep in one?

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bradford hotels

Bradford, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2013

My daughter recently had her full wedding service here and can I just say a massive Thank You to Zoe Fox, David and all the staff for making this a fantastic day. The attention to detail given on all aspects was outstanding, from walking in on Friday to leaving on the Sunday the staff couldn't have been more attentive or helpful. We had the fully wedding package, had the wedding service, the wedding breakfast and evening disco and buffet, the food on both parts were enjoyed by all, this was provided by very friendly and professional staff, I would recommend anyone to have their special events here once again Thank you Zoe and Dave you are stars and an asset to the hotel chain

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2013 via mobile

We were here for business it was very easy to find great location just on the end of the motorway. Breakfast was good poached egg done well( always a good test of a chief ). The hotels service was very good all staff cared. The only thing was a bit outdated could do with a refurb.

Stayed October 2013, travelled on business
Helpful?
1 Thank cocokat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cedar Court Hotel

Property: Best Western Plus Cedar Court Hotel
Address: Mayo Avenue | Off Rooley Lane, Bradford BD5 8HW, England (Formerly Cedar Court Leeds / Bradford )
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bradford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Plus Cedar Court Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
A warm 'Yorkshire' welcome is waiting for you at BEST WESTERN PLUS Cedar Court Hotel Leeds/Bradford. One of the largest, AA 4-star independent and purpose built Conference and Events venues in the North. The Hotel is ideally located right at the heart of the M1/M62 motorway network. This prominent and popular location regularly plays host to large scale conferences, dinner dances, weddings and special events. For business or leisure, BEST WESTERN PLUS Cedar Court Hotel Leeds/Bradford really does deliver the complete package. Our facilities include: *131 freshly refurbished en-suite bedrooms*Conference and events facilities for up to 1,000 delegates*Award winning Four Seasons Brasserie, delivering locally sourced Yorkshire produce *Leisure facilities including pool, spa, sauna, steam room and gym*500 free on-site fully illuminated car parking spaces.*Free Wi-Fi ... more   less 
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Also Known As:
Cedar Court Leeds / Bradford Hotel Bradford
Cedar Court Hotel Leeds Bradford
Best Western Plus Cedar Court Hotel Bradford, Yorkshire

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