Had a fantastic stay in this Premier Inn over the weekend, however one little thing let it down....the service!
We were allocated room 703 which was fantastic until my partner went to use the bathroom. She then called out and said there was no toilet tissue in the dispenser and if I could find some tissue in her handbag.
We went downstairs and brought this to the attention of the (dis-interested) lady who checked us in 10 minutes prior to this and I said the room we have been allocated has no toilet tissue. She said "Oh, I'll just go and check to see if I've got some in the back office".
She returned and said "Do you want to take this now or......". I said no as we were planning on going in the restaurant for dinner. She said "I'll leave it here for when you come back then!".
There was no offer of anyone to replenish the toilet tissue on our behalf while we used the restaurant. I feel this is unacceptable for the standards we usually experience when using other Premier Inns, nothing normally seems too much trouble for the staff.
If this hotel still used the old style toilet roll I wouldn't have minded but this one uses the new paper dispensers! So I had to work out how to open it - Ok not a problem for me, but other guests?
This may sound petty but as someone who regularly uses Premier Inn (both for Business and pleasure), and never had a single problem, It does kind of stick out like a sore thumb to me.
Anyway on the whole very good.... Excellent waiter in the restaurant (Tom), room very clean, modern (as you would expect), Breakfast very quiet but efficient and friendly service.
- Official Description (provided by the hotel):
- It's a tough call to find a better location than the Premier Inn Hotel Bradford Central - only minutes from Bradford Interchange station and the M62 and M606. So if you're looking for somewhere that combines city centre buzz with easy Dales access, you've found the right place. Get in the picture at the National Media Museum, catch a play at the Alhambra Theatre, or set up base here for trips out of town or over to Leeds. With the University and 2, 000-seat Abundant Life Church on your doorstep, this is also a great business base - complete with Thyme restaurant, spacious rooms and comfy beds. Important info Car parking is available a short distance from this Premier Inn - for which an additional fee will be charged. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: At the end of the M606 turn left onto Rooley Lane/A6177 heading to Ring Rd/A650/Leeds/A647. Continue approx 1 mile, take 1st exit onto Wakefield Rd heading to City Centre/ Keighley/A650 then the ramp onto Wakefield Rd/A650. Go through 2 roundabouts and then turn right onto Vicar Lane. The hotel is on your right. Chargeable car parking is available in the Leisure Exchange to the rear of the hotel. Transport and local information: Leeds Bradford Airport 8 Miles Bradford Interchange Railway 5 Miles Yorkshire Dales 10 Miles ... more less
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- Also Known As:
- Premier Inn Bradford Central Hotel Yorkshire